Rated 4.4 out of 5 by 284
Rated 3.0 out of 5.0 by Frank180308 Short business stay
Worth staying for a short period e.g. 1-2 nights especially if one has to reach the airport on time and early in the morning! Although there are today more eateries near the Mascot subway station and vicinity, the selection pales on comparison to what is available downtown.
As for the hotel, the guest will be positively impacted if there is a complimentary welcome plate of fruits when he first checks in.
December 17, 2013
Rated 4.0 out of 5.0 by MYKBDK Excellent facility but Internet problems
Excellent facility and generally helpful staff except that it took 5 telephone calls (3 to front desk and 2 to technical support) and about 45 minutes of my time to get the Internet operational in our room. Tech support finally said that the hotel staff didn't know how to turn the Internet on for that room. Otherwise, staff were pleasant and helpful. Upon check-out, the desk clerk took the initiative of providing a Rewards certificate to partially compensate for my difficulties the previous day. Food in the restaurant was good.
December 16, 2013
Rated 5.0 out of 5.0 by Tim155 Two nights at Holiday Inn Mascot
This is a nice hotel, convienient to both the trains (City and greater Sydney area) and airport. I have stayed for both work and with my family and have never had a complaint. The rooms are a good size and the staff friendly and welcoming. Always a pleasant stay.
December 15, 2013
Rated 3.0 out of 5.0 by SilverPixel Comfortable bed but, poor in room wifi
Rooms have been updated recently. The bed and pillow selection is great. The addition of extra power points is deffenetly welcomed. Breakfast has a large selection and the flat whites are excellent. Staff are alway helpful and friendly.
However, the wifi in the room is incredibly poor. Noticed several people standing in the corridors attempting to attain a signal. I had to conduct my Bussiness in the lobby as this seem to be the only place with an acceptable wifi signal. Also, internet access should be part of the room. The wifi rate is unacceptable.
December 12, 2013
Rated 5.0 out of 5.0 by Tibby30 Wonderful experience
After arriving from a weeks stay in Rose Bay and ready to return home to Qld the following day it was a pleasant surprise to be greeted with such friendliness. We arrived earlier than the 2pm book in time but was able to go to our room which was very comfortable. My daughter was excited to know there was a small but adequate indoor pool which had a basket of noodles and kick boards and kept her entertain for 30mins. A made a few requests, from different departments and there was no huffing or puffing or sighs, just the staff member meeting my needed with ease and friendliness. The hotel offering hospitality as a hotel should. Wonderful all round.
December 10, 2013
Rated 5.0 out of 5.0 by FrequentRoamer Great airport hotel
I've stayed over 10 times here.
Excellent location near Kingsford Smith airport. 3 minute walk to Mascot railway station and then 10 minutes into the city to Central Station.
Rooms are good and staff have always recognised my Platinum status and given me an upgrade. Thank you to Annika at the front desk for her excellent service.
December 10, 2013
Rated 5.0 out of 5.0 by shellgriff21 Clean and Comfortable
The whole experience was to my liking. Excellent room service, spotless room and bathroom.,comfortable bed with the choice of hard or soft pillows
The young Trainee who served me at the front desk was polite and friendly.
I will definately stay again..
December 8, 2013
Rated 5.0 out of 5.0 by Dcs49 Welcome back to OZ
Had just returned after overseas trip. Night staff were wecoming and helpful. Room was excellent, however the rest of the world provides free Wi Fi connection. Back home, I am required to pay.
December 6, 2013