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Rated 4.5 out of 5 by 454 reviewers.
Rated 5.0 out of 5.0 by Great Service The Manager to the front desk customer service is excellent. The service render to us was unforgettable and we have enjoyed our stay. We felt the welcome. Room staff are efficient and good. Even the staff at the coffee house morning breakfast are friendly and helpful and the staff at the bar are also as helpful and friendly. We will recommend others:- family, friends and associates to stay in your hotel. Overall we have enjoyed our staff at your hotel and when we go back to Sydney for sure will stay at your hotel. Holiday Inn airport Hotel is excellent. Please keep up the good job. Well done. June 17, 2013
Rated 5.0 out of 5.0 by Stress free stay My daughter and I stayed overnight as we had an early flight to Tasmania the next day. The room was extremely comfortable and very roomy. Choice of soft or firm pillows. Blockout curtains and the room was very quite. Had an excellent nights sleep. The staff were all helpful and very courteous. Dinner in Biddles Bar was tasty, quick and reasonably priced. We were able to leave our car at the Hotel and the Shuttle Bus was on time. A totally stress free and enjoyable stay. Would highly recommend staying here. June 16, 2013
Rated 5.0 out of 5.0 by Comfortable and convenient We found, as on previous occasions, the Holiday Inn at Mascot gave friendly efficient service on arrival, during our stay and on departure. The room was clean and comfortable, meals at the Sirocco were nicely cooked and presented and friendly waiters. The location is convenient as it is only 200 metres from Mascot Station so it is easy to travel by train into the city (or to the airport for those wanting to go there. Would recommend it to friends as good value for money. June 16, 2013
Rated 5.0 out of 5.0 by Relaxed Excellent friendly staff parked and stay great value June 7, 2013
Rated 2.0 out of 5.0 by No air conditioning working. Uncomfortable room No porter to help and greet. Lounge most univiting. Possibly the worst Holiday Inn I have stayed at. June 7, 2013
Rated 5.0 out of 5.0 by Great service Just a short message to say thanks for the great service at the your Hotel June 5, 2013
Rated 3.0 out of 5.0 by Clean, Comfortable and Good Location The Holiday Inn is easy access to the Airport and has clean comfortable rooms. Biggles Bar has options for a light meal at reasonable prices. The staff are helpful when asked, its a basic standard hotel nothing extra ordinary or special but what you would expect from a Holiday Inn. June 4, 2013
Rated 4.0 out of 5.0 by Average accommodation, friendly staff who were helpful. Friendly staff. Restaurant staff (bar staff) particularly helpful and friendly. Check in staff also good and efficient. Room was a wee bit dated and cold. The heat worked pretty well. Nice amenities in shower. Average or a wee bit above. June 3, 2013
Rated 5.0 out of 5.0 by Comfortable, convenient location and great value We enjoyed our short stay here and would recommend to others. June 3, 2013
Rated 4.0 out of 5.0 by Great location clean and tidy could do with a lighted sign on the front side of building on the enterance side as we caught the train from the airport, at night and was hard to make out. Very close to Mascot railway station. Maybe 2 to 3 hundred meters. Staff were good. there was no recognition of gold membership. the lifts were quick. Breakfast was very good. I would stay there again and would recomend to friends. June 3, 2013
Rated 5.0 out of 5.0 by Excellent rooms with views and good restaurants On every stay we have had at the Airport Holiday Inn we have always enjoyed the comfort of the hotel, the helpful staff and excellent food in the two restaurants. We have never received a bad meal and we eat in on all stays. June 3, 2013
Rated 5.0 out of 5.0 by Good food, wonderful service and comfortable room We started our vacation with a stay at this hotel and were please with the room and view we had. We finished our vacation at this hotel and had a wonderful room on the 10th floor, had our morning paper coffee and a wonderful breakfast. Very professional and friendly staff. This is what I have come to expect when staying at a Holiday Inn. This hotel sets the bar high for others to reach. June 2, 2013
Rated 4.0 out of 5.0 by Hotel Muy cerca del aeropuerto, recomendable para pasajeros en transito June 1, 2013
Rated 5.0 out of 5.0 by All has been good The bed was great, room was the best we had during our long trip. There is absolute NOTHING to complain about! So whenever we return, we shallmake use of the hotel again! May 31, 2013
Rated 5.0 out of 5.0 by Breakfast is the best Stayed a few times , good location, and close to Mascot Rail. I judge a hotel by their pillows and I give a "excellent " in this regard. Breakfast would be one of the best in the world and I travell extensively. Could do with additional staff at reception during peak check out time especially those on international departures....... May 30, 2013
Rated 5.0 out of 5.0 by Park Stay and Go What a fantastic idea, no hassles with parking and leaving car, excellent value for money, shuttle service spot on, timely with friendly helpful staff. So easy! May 28, 2013
Rated 5.0 out of 5.0 by Helpful Staff. Comfortable Room Beautiful Food I had a very enjoyable stay. Was impressed with the level of service given to me by staff. Great atmosphere. May 28, 2013
Rated 5.0 out of 5.0 by Helpful staff, bar food available late at night This is a very convenient, clean and comfortable hotel at a good price. May 26, 2013
Rated 4.0 out of 5.0 by Relax before and after the park and stay package is good value the staff are very helpful parking is a bit tight but safe the only issue i have is i left documents in the room when i checked out which is my fault i was concerned when i was looking and could not find them when i arrived home so i rang the hotel and was told house keeping found them a little disappointed that i was not contacted buy the hotel but i will be returning 30th may and will pick them up May 23, 2013
Rated 5.0 out of 5.0 by Great Hotel! Having stayed at this hotel twice in recent times I am happy to say that I would certainly return again. The front desk staff are, without a doubt, the best team I have struck throughout my experience of staying in hotels. Each and every one of them was well informed and extremely helpful. My evening restaurant dining service was great too. The staff were friendly and the food was delicious. The bedrooms were well appointed, comfortable and had good lighting. The hotel is close to the airport so meant that getting up at an ungodly hour wasn't necessary. May 20, 2013
Rated 4.0 out of 5.0 by Mr. Hope there is a bigger pool for relaxation after flight to tone the tired muscles. May 19, 2013
Rated 5.0 out of 5.0 by Suite Excellent dinner .. exceptional always the music is totally inappropriate ... Scatting Jazz is NOT ambient dinner music when you want to relax and chat Room quiet and comfy even tho it was next to the lift! Have stayed here a few times and recommend it. May 19, 2013
Rated 5.0 out of 5.0 by Short Business visit to Sydney It is my first experience with this hotel, It was a good one. They have a good shuttle service to the airport. The breakfast choice was quite good. Rooms are also quite good. May 17, 2013
Rated 5.0 out of 5.0 by Motel review Needed to stay in sydney to catch an early flight and stayed at this motel .Ifound it to be a great motel ,great food and very helpfully and friendly staff .I would highly recommend you stay here May 16, 2013
Rated 5.0 out of 5.0 by Great stay We enjoyed our stay it was clean and comfortable and close to the airport which is why we chose to stay here this time. Staff were wonderful even offered a late checkout because we had to get up early to take daughter to airport. So nice. May 11, 2013
Rated 5.0 out of 5.0 by Great service Location was 5 minutes from Sydney airport, but no airport noise. Staff was outstanding. Very helpful with where to eat, and with WiFi service. Best Holiday Inn ever. May 10, 2013
Rated 5.0 out of 5.0 by Hippopotamus As usual our short stay was most enjoyable. This time we took advantage of the great offer to stay before flying out for a week and leaving our car at your hotel. Everything went smooth and easy as usual with our car ready for pick-up on our return. Your staff work hard and are very friendly which keeps us coming back for more. May 7, 2013
Rated 5.0 out of 5.0 by so comfy those beds! + loved the gym and room service. Was a great start to our overseas holiday! Big roomy rooms, gym for the hubby to utilise after a long drive to get to Sydney, which he did - thank you. Complete peace of mind knowing our car was cared for while we were away and the staff were informative and helpful with our questions and requests be it car related or room related. We talked about our experience with our family also on holidays who stayed at other locations in Sydney and compared hotels. By far this was the best hotel in the conversation and the others all declared that they will stay here next time instead. The big factors being car care, transferes and staff interactions, and I strongly believe our positive experience was a driving factor in their decisions. It really can be a "luck of the draw" when booking on line, then the experience and comparisons via conversations come into play that make you a repeat customer or not. We will be repeaters-with-friends !!! May 3, 2013
Rated 5.0 out of 5.0 by Quick stay before jetting off I stayed here here with my wife and two small children. It was a quick stay as we didn't get in till 11.30pm and left the following morning. We did the park stay and go package and recommened this to everyone. Buffet breakfast is included and 7 days of parking so much cheaper than leaving it at te airport and we feel much more comfortable leaving it here as well. I would recommened this hotel to anyone, breakfast is amazing as is there restaurant if you get a chance to eat there, we havn't been dissapointed yet and we always stay here when flying out of Sydney. Thank you April 28, 2013
Rated 5.0 out of 5.0 by Comfort room Room is clean and the desk big enough. Quiet room. April 28, 2013
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