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Rated 4.5 out of 5 by 559 reviewers.
Rated 5.0 out of 5.0 by Good Value Excellent hotel if you are looking for a quick stop over in Sydney. The room was spacious, clean and comfortable. The staff was very helpful as well. This is the second time that I have stayed in this property and both time the experience has been great. July 12, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Even though my stay was a brief 1 day 1 night stay I found the hotel to be excellent in every way.From the proximity to the airport to the great staff.Would be my first choice for my next visit to Sydney July 11, 2013
Rated 5.0 out of 5.0 by High Standard Maintained. We have stayed at this hotel a number of times when flying to / from Sydney airport. On this occasion we booked a stay and park package. This was very convenient and worked well for us. The staff were excellent and one felt completely at home on check in. We plan to stay here in the future. We chose to eat in the restaurant for dinner and breakfast but could have enjoyed a less formal bar meal in the Biggles bar, as we have previously,. Meals we excellent and service good. Keep up your good standards. July 9, 2013
Rated 4.0 out of 5.0 by Great service! I was stranded in Sydney when my flight was cancelled. Since it wasn't my fault, I was given a free stay at this Holiday Inn. Although the staff knew I was not a "legitimate" guest as I was not paying for anything, they did not treat me any differently. In fact, they went out of their way to help me make phone calls when I needed to call the airline to reschedule my flights home. I felt very welcome at this hotel and would highly recommend it to anyone else. July 8, 2013
Rated 3.0 out of 5.0 by Nice staffs Just stayed one night before flying out early next morning. The young lady at the front desk when I checked in was very kind and had friendly atmosphere, which was very very nice. July 6, 2013
Rated 5.0 out of 5.0 by Great rooms Excellent bed and always have the best nights sleep. Can never fault the rooms but the parking can be a little chaotic. July 5, 2013
Rated 4.0 out of 5.0 by Value for families Great location for an early flight the next morning. Kids eat free in the restaurant was great! June 30, 2013
Rated 5.0 out of 5.0 by Very nice room. Nice, clean, very comfortable room. Quiet, staff polite and helpful. Easy walk from Mascot Station and shuttle bus service to airport. Would definately recommend this hotel. June 28, 2013
Rated 5.0 out of 5.0 by Such a relief! it was such a relief to arrive at the Holiday Inn on a winters night, after all the stress of finishing work on time and packing to fly the next day, and then a 3 hour drive. The desk staff were warm and friendly.It was great to see our car being driven away knowing it would be there to collect after our holiday. The shuttle service was well organised and efficient, and it was wonderful to make it to the airport in plenty of time after a lovely night in a warm,comfortable room,and a delicious breakfast. we will stay again! June 27, 2013
Rated 3.0 out of 5.0 by Everything all right We had two rooms near by, but unfortuatly we couldn't open the connecting doors to be closer with our teens. But on the other way we haven't ask. The bathroom shampoo and soap smell very good and it's a pleisure to shower with. Very good location to catch the train, 5 mins walk. June 27, 2013
Rated 5.0 out of 5.0 by Convenient and comfortable It was another great Holiday Inn experience. Management should consider giving Priority Club Gold members complimentary wifi service. Most other HI facilities do both at higher (Crown Plaza) and lower (HI Express) price points. June 26, 2013
Rated 5.0 out of 5.0 by One Night Stay We stayed in your hotel the night before we flew out of Sydney. We also spent time at the Holiday Inn The Rocks in Sydney. The airport facility is a 5 star Holiday Inn in my book. Very comfortable and exceptional service. Thank you! June 24, 2013
Rated 4.0 out of 5.0 by Great stay near the airport Very clean rooms, quiet, comfy bed, and staff very efficient and upbeat. They have two separate types of in room dining. One arrives in a stylish bag and has everything ready to eat as in a picnic style. Fun! The other menu is treated more like fine dining. Both styles have unique food combinations and generally very good. The panna cotta is heaven. But the fish and chips did disappoint. Which brings me to my sole complaint. The fish was slightly oily, uniformly shaped which usually means pre- frozen, and very dry. When I called down for some kind of sauce I made the horrible mistake of asking for tartar sauce or mayo w/lemon was preferred. Actually anything to give less dryness to the fish. I was told in a very insulted tone , 'We make only Aioli here, we do not put such things as tartar on our food. Do you know what Aioli is?" Well, excuse me! When the famous Aioli arrived, it was mediocre at best and, and on the side were 2 packettes of some kind of commercial tasteless tartar sauce, (which of course they do not carry). I just left the fish uneaten and did eat myvery good Med salad. June 24, 2013
Rated 4.0 out of 5.0 by Staff Exuberance The two Stephanie’s working on the front desk do wonderful support towards guest relationship and should be commended on their exuberance. June 23, 2013
Rated 5.0 out of 5.0 by Great Property- comfortable rooms and pleasant staff This property was like a home away from home - comfortable beds - nice bathroom- nioe ambience.- no noise! Staff very attentive and welcoming - have already recommended this property to family and friends. Will stay again on our next trip. THANK YOU. June 22, 2013
Rated 5.0 out of 5.0 by Great Service The Manager to the front desk customer service is excellent. The service render to us was unforgettable and we have enjoyed our stay. We felt the welcome. Room staff are efficient and good. Even the staff at the coffee house morning breakfast are friendly and helpful and the staff at the bar are also as helpful and friendly. We will recommend others:- family, friends and associates to stay in your hotel. Overall we have enjoyed our staff at your hotel and when we go back to Sydney for sure will stay at your hotel. Holiday Inn airport Hotel is excellent. Please keep up the good job. Well done. June 17, 2013
Rated 5.0 out of 5.0 by Stress free stay My daughter and I stayed overnight as we had an early flight to Tasmania the next day. The room was extremely comfortable and very roomy. Choice of soft or firm pillows. Blockout curtains and the room was very quite. Had an excellent nights sleep. The staff were all helpful and very courteous. Dinner in Biddles Bar was tasty, quick and reasonably priced. We were able to leave our car at the Hotel and the Shuttle Bus was on time. A totally stress free and enjoyable stay. Would highly recommend staying here. June 16, 2013
Rated 5.0 out of 5.0 by Comfortable and convenient We found, as on previous occasions, the Holiday Inn at Mascot gave friendly efficient service on arrival, during our stay and on departure. The room was clean and comfortable, meals at the Sirocco were nicely cooked and presented and friendly waiters. The location is convenient as it is only 200 metres from Mascot Station so it is easy to travel by train into the city (or to the airport for those wanting to go there. Would recommend it to friends as good value for money. June 16, 2013
Rated 5.0 out of 5.0 by Relaxed Excellent friendly staff parked and stay great value June 7, 2013
Rated 2.0 out of 5.0 by No air conditioning working. Uncomfortable room No porter to help and greet. Lounge most univiting. Possibly the worst Holiday Inn I have stayed at. June 7, 2013
Rated 5.0 out of 5.0 by Great service Just a short message to say thanks for the great service at the your Hotel June 5, 2013
Rated 3.0 out of 5.0 by Clean, Comfortable and Good Location The Holiday Inn is easy access to the Airport and has clean comfortable rooms. Biggles Bar has options for a light meal at reasonable prices. The staff are helpful when asked, its a basic standard hotel nothing extra ordinary or special but what you would expect from a Holiday Inn. June 4, 2013
Rated 4.0 out of 5.0 by Average accommodation, friendly staff who were helpful. Friendly staff. Restaurant staff (bar staff) particularly helpful and friendly. Check in staff also good and efficient. Room was a wee bit dated and cold. The heat worked pretty well. Nice amenities in shower. Average or a wee bit above. June 3, 2013
Rated 5.0 out of 5.0 by Comfortable, convenient location and great value We enjoyed our short stay here and would recommend to others. June 3, 2013
Rated 4.0 out of 5.0 by Great location clean and tidy could do with a lighted sign on the front side of building on the enterance side as we caught the train from the airport, at night and was hard to make out. Very close to Mascot railway station. Maybe 2 to 3 hundred meters. Staff were good. there was no recognition of gold membership. the lifts were quick. Breakfast was very good. I would stay there again and would recomend to friends. June 3, 2013
Rated 5.0 out of 5.0 by Excellent rooms with views and good restaurants On every stay we have had at the Airport Holiday Inn we have always enjoyed the comfort of the hotel, the helpful staff and excellent food in the two restaurants. We have never received a bad meal and we eat in on all stays. June 3, 2013
Rated 5.0 out of 5.0 by Good food, wonderful service and comfortable room We started our vacation with a stay at this hotel and were please with the room and view we had. We finished our vacation at this hotel and had a wonderful room on the 10th floor, had our morning paper coffee and a wonderful breakfast. Very professional and friendly staff. This is what I have come to expect when staying at a Holiday Inn. This hotel sets the bar high for others to reach. June 2, 2013
Rated 4.0 out of 5.0 by Hotel Muy cerca del aeropuerto, recomendable para pasajeros en transito June 1, 2013
Rated 5.0 out of 5.0 by All has been good The bed was great, room was the best we had during our long trip. There is absolute NOTHING to complain about! So whenever we return, we shallmake use of the hotel again! May 31, 2013
Rated 5.0 out of 5.0 by Breakfast is the best Stayed a few times , good location, and close to Mascot Rail. I judge a hotel by their pillows and I give a "excellent " in this regard. Breakfast would be one of the best in the world and I travell extensively. Could do with additional staff at reception during peak check out time especially those on international departures....... May 30, 2013
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