Rated 3.0 out of 5.0 by Smiley77 Needs updating
I always stay with you and enjoy the staff who are efficient and courteous , position is easy for the airport however the rooms need a revamp ......looking a bit worn ....getting worse for wear each time ......
April 27, 2013
Rated 5.0 out of 5.0 by Chappo My friend at Sydney Airport Hotel
Although I have just fill a review out it would be remiss of me not to mention the following.
1. 15 Years staying at this hotel.
2. My rating of this hotel (and I have stayed in plenty) is the best in and around Australia.
3. The staff who service this hotel from the little guy who mops the floor the the top managment are just first class, it not because they all know me its because they really care. Thank you all the people of Sydney Airport hotel for making my life just that much better.
April 24, 2013
Rated 5.0 out of 5.0 by Twotravellers Good as usual
We always stay at this hotel when we are flying out of Sydney
( either domestically or overseas ). We have averaged 4 to 5 nights a year since 2007 and really appreciate the quality of service and convenience.
Our recent stay was as good as usual but the room service menu has been taken up a notch - the prawn and chorizo salad was amazing and my husband loved the chicken and sun dried salad. The breakfast is always great and we love being able to make our own juices.
All the staff are friendly and capable and nothing is too much trouble.
My only quibble is the expensive Internet, especially as I purchased a 24 hour package which, for the most part, was slow or non-existant. I ended up having to use my I-Phone to read and send my emails.
Currently we are in France and the Internet has been free and included in the cost of the room ( considerably less than what we paid in Sydney ).
April 20, 2013
Rated 5.0 out of 5.0 by Chappo Excellent in all aspects
I have stayed at this hotel many years and have found over the past year, improvments that have been made have only made it an even better experience.
April 18, 2013
Rated 5.0 out of 5.0 by MumOf3 Great staff, excellent breakfast
We stayed one night both before departing and after arriving back from an overseas holiday. The airport bus service was great (charged direct to hotel), staff very professional and warm, and the breakfast in the morning was the best! They even went out of their way to cater for our 4 year old who wanted some bread rolls with his bacon. Thank you for a very comfortable stay. Would highly recommend.
April 17, 2013
Rated 4.0 out of 5.0 by BWMN Two different experiences
We were guests at this hotel on two different occassions and had two contrasting experiences. On the first visit (for two nights March 15-17), we received no recognition for being Priority Club members. On the second visit (one night April 2) we were greeted at check-in as members and were accomodated in an upper level room with extra ammenities.
The hotel offers dependable airport transfers and is ideally located close to a rial station.
April 17, 2013
Rated 4.0 out of 5.0 by Tworivers59 Second stay
My second stay at this hotel. It is ideally located for the Airports. The staff were very helpful and obliging; the room was very comfortable and a good size; the breakfasts are great and I was sorry to leave ...not something I say about other hotels I've stayed in on business .
Would definitely stay here again, when I return to Sydney.
April 11, 2013
Rated 5.0 out of 5.0 by Cill Simply the Best
Of all the airport hotels the Holiday Inn, in our humble opinion, is by far the best. None others can equal the Park Stay Go package which means every detail is taken care of - i.e. check in, hand over your car keys, receive your to and from airport transfer tickets, have a quiet night's sleep, receive your wakeup call, collect your packed breakfast, 5 minutes to the airport , have a worry free break away and then retrieve your vehicle until next time. If you have time after you check in, have a visit to the bar, have a great meal in there or an even better one in the dining room, and try to make time for what we consider the best buffet breakfast in Sydney but the packed one, for an early flight, is substantial and delicious. The staff is great, the rooms are comfy everything is clean and we love it.
April 10, 2013
Rated 5.0 out of 5.0 by Rose23 Excellent Hotel
Great Service and Helpful Staff , Great Rooms, Comfy beds and fantastic Pillows
April 10, 2013
Rated 5.0 out of 5.0 by florenz61 Great view from our corner room
Cannot fault accomm/food/or service, would recommend this airport vicinity hotel - also handy to the Mascot rail system into the City.
April 7, 2013
Rated 4.0 out of 5.0 by Bucketlisttrip Excellent stop over on way to Fiji
After travelling Australia for 6 weeks, this was the hotel near the airport we needed for our relaxing vacation in Fiji to end one of our bucket list trips. Excellent hotel and bar restaurant was good, as well as the buffet breakfast. Could not try the hotel restaurant as it was closed for the Easter weekend. Great place to stay for connecting flights.
April 6, 2013
Rated 5.0 out of 5.0 by Emsy2211 Airport stop off
We stayed her with our 2 young children the night before our flight back to London. The hotel is very close to the airport and they provide a shuttle bus if you need it and also there is a train station down the road. The food was okay and children ate free. The pool is disappointing as it is small and you can't actually swim but there again it is great for kids. I would recommend this place if you need somewhere to stay before or after your flight. The airplanes do fly near but you do not hear them at all.
April 5, 2013
Rated 5.0 out of 5.0 by DW23 Overnight stay waiting for flight
This was a great stay. I have no complaints. Comfy bed, nice bathrooms, clean and well kept. Free internet in the business center. But, its gotta be one of the best hotel breakfasts I've ever had, that was a big plus.
April 4, 2013
Rated 2.0 out of 5.0 by alphonse65 Convenient location
The Sydney Holiday Inn charges the price of a luxury hotel but fails to deliver the service associated with such a facility. The shuttle service to and from the airport was erratic in following its schedule, used a old clunker of a bus, pulled a beat up trailer and charged six dollars each way. It was not a good start to the stay. To charge $27 for using WiFi is a bit of usury we could have done without. We had to go out to a nearby cafe to check emails. A credit card is required to check into the hotel then a 1.5% fee is added to cover the cost of the card. The impression given is that the property is desperate for every dollar they can extract from their guests. Normally Holiday Inns are a place for the night with clean sheets, hot water and are relatively quiet. The Sydney Airport meets this requirement but charges four times the normal rate.
April 3, 2013
Rated 5.0 out of 5.0 by thecheesechaser Great night's sleep
Lovely stay, great buffet breakfast, i have special dietary needs and there was so much choice i easily found enough food for me, very comfy room, travel cot provided was a bit ropey so used our own, but other than that, very comfy bed, great bathroom, large bath, very clean, very helpful staff, friendly. Shuttle from airport efficient and friendly. Would recommend.
April 3, 2013
Rated 5.0 out of 5.0 by Alan6922 Modern, clean, great service & adjacent to Sydney Airport
After 14 days visiting Australia our family wanted to stay at a very nice hotel prior to flying the long trip home to the USA the next day. This Holiday Inn exceeded my expectations. It is a very modern & clean looking hotel that is just a few minutes from the airport. The staff and services provided were all excellent.. We were able to have food and beverages in a relaxing setting that were high quality without having to leave the hotel. The rooms were modern, clean quiet with all the amenities. The beds were very comfortable and we a great night of sleep. The hotel breakfast options were outstanding. The check out time of 11AM (2PM for Priorty Club Rewards members) was the latest that we saw in the places that we stayed in Australia. In summary, this hotel had everything that we were looking for. It was a great value
April 3, 2013
Rated 4.0 out of 5.0 by Keleb Very comfortable room and great location
Our experience at your hotel was very good.The service at the front desk and restaurants was excellent, the room was quiet,well appointed and very comfortable and the location was perfect for accessing both the airport and the city
April 2, 2013
Rated 4.0 out of 5.0 by andwhy Good Staff Support
Samantha on the reception did a fantastic job of supporting my requirements during my visit she should be rewarded for the voluntary assistance she provided to all guests.
March 29, 2013
Rated 5.0 out of 5.0 by alif Fantastic
Had a lovely stay at your hotel. Chose this one because it was close to where we had to be and we were pleasantly surprised at how quiet it was (expected some noise from the airport)! We have decided that we will go and stay there again when we leave for our next holiday! So easy!
March 29, 2013
Rated 5.0 out of 5.0 by jonesy67 great location and accommodation
The hotel is in a fantastic location near to the airport
It's in a quiet area so there isn't a lot to do nearby
But the main benefit is that the hotel is just 200 metres from Mascot station on the Airport Link into central Sydney which is very cheap ,with a regular service and takes only 15 minutes
Absolutely brilliant and good fun to travel on a double decker train
Probably would prefer to stay at the Airport Holiday Inn rather than in central Sydney
March 28, 2013
Rated 5.0 out of 5.0 by SSFiji Great staff
Tracy and Jeremy were amazing. They helped me over the phone to find the property and didn't mind my repeated calls. And Tracey further assisted me on how to find my way around the city, after finding out what I was intending to do for the rest of the day. Great people and they made my day and stay wonderful.
March 22, 2013
Rated 3.0 out of 5.0 by onholsagain Aussie Break
close to airport....ok for an overnight stop but would not consider location for a longer stay
March 21, 2013
Rated 5.0 out of 5.0 by Talby super bed and pillows
An excellent start to our holiday. What a pleasure to arrive and find we had been given lovely upgrade to a corner room. It was so nice to finally have some reward for being a loyal Platinum Member over the years.
Thank you to the staff and Management.
March 21, 2013
Rated 5.0 out of 5.0 by MaryBee Convent & comfortable
The staff were so very helpful from the minute we checked in to the moment of our departure. Each night we had dinner at the bar --- fabulous bar food at reasonable prices. (We were too pooped for a formal dinner). To top it off , the bar maid was terrific! The breakfast was also very good, quite a selection of foods. All in all, the very best Holiday Inn we have ever stayed in!!!
March 16, 2013
Rated 3.0 out of 5.0 by Guestwhoswitchedtoanother Gave Holiday Inn another try
I left the chain to a competitor after being platinum member years ago. But from time to time I give them a try thinking that maybe they changed, but only to get disappointed. In this case was the slow internet. I don't think these people have yet realized that internet is not a privilege anymore but a necessity. Just like phone service, especially what traveling for business. Very disappointing!
March 16, 2013
Rated 3.0 out of 5.0 by Chipper2 Room Clean, spacious bathroom
Of all the sites and hotels we navigated to by GPS in both Australia and New Zealand, this one was the most difficult to find. One of the problems is the lack of a street number for the main street address. GPS systems many times cannot pick up on intersections that have a side street component such as yours. It was a frustating experience and since there are many choices around that airport, I would recommend to most people to select another hotel. If I had known this prior to the booking, I would have done so.
March 15, 2013
Rated 5.0 out of 5.0 by Steve55 Great stay
Fanatstic friendly staff. Room was great. An all round pleasure to stay. The unexpected valet return of our parked car was very thoughtful. Will definately stay again.
March 15, 2013
Rated 5.0 out of 5.0 by Annie53 Very comfortable bed and friendly, helpful staff
We received a warm greeting after a long tiring trip. Room exceeded expectations in quality and comfort. Parking package very convenient for short trips. Shuttle to airport on time and arrived at airport promptly. Recommend.
March 13, 2013
Rated 4.0 out of 5.0 by aug129 location
it is in Darling habour & it is very convenient. Chinatown is there & extremely good Chinese food around
March 11, 2013
Rated 5.0 out of 5.0 by Ralpht33 Great stay at end of long road trip
We'd done a lot of travelling and this was our final night before flying home. So, to be welcomed so warmly, given a great room and made to feel wanted was just great.
March 11, 2013