Rated 4.0 out of 5.0 by Noah1081 stopover
Good property as a stopover for an overseas holiday - we have used it often mainly for its nearness to Sydney airport. However when the new hotel is built actually at the airport and the cost is reasonable we may be tempted to stay there for its better convenience. The Holiday Inn may need to look at its rates and charge for shuttle - even though i know that is another company.
October 28, 2012
Rated 5.0 out of 5.0 by specialnana Very comfortable and convenient
Very handy to the International airport and wonderful comfortable beds for weary travellers!
October 26, 2012
Rated 5.0 out of 5.0 by NewlyWeds Impressed by personal touch
We stayed at Sydney Airport HI for 1 night before returning to Canada at the end of our honeymoon. After such a long trip, we were looking forward to finally going home. Usually the last hotel you stay in on a long trip, is an airport hotel. Typically bland and impersonal, that last hotel tends to be the worst of the whole trip.
We were very pleased with the hotel, clean/modern/spacious and were thrilled by the staff at the front desk. Within minutes of checking in, some one from the front desk personally delivered a bottle of spakling wine with a handwritten card that was signed by the entire reception team. Very cool.
Nice choice of pillows, well-priced bar menu. My only suggestion would be to improve the water pressure for the shower.
October 24, 2012
Rated 5.0 out of 5.0 by Fernando Smoking
The Hotel is smoke free but people is allow to smoke just outside its gate. There are cigarette ash trays even. This is very unhealthy, anconfotable and it contradict the smoke free slogan of the Hotel.
October 22, 2012
Rated 5.0 out of 5.0 by Clarabelle peaceful stay
The reason for choosing this hotel was because of the offer of stay park and go package. Great idea and made out travel that so much more relaxed not having to worry about parking at the airport
October 20, 2012
Rated 5.0 out of 5.0 by SandyShores Great hotel close to airport
Spacious room, close to airport and great for an overnight stay before an early flight the next morning. Very quiet.
October 20, 2012
Rated 5.0 out of 5.0 by Danelle Excellent service and value
We stay at many hotels in and around Melbourne and the Holiday Inn was very pleasant and comfortable and was a great price too.
October 19, 2012
Rated 4.0 out of 5.0 by Richard275 Upgrade
After travelling from Seoul via Singapore to Sydney it was pleasing to be upgraded to a suite and very comfortable. Having lived on Korean Food for two weeks as an Aussie I am sure you would appreciate visiting the Hotel Restaurant and enjoy a great steak.
October 19, 2012
Rated 3.0 out of 5.0 by MarkK Room booking
Booked a room with 2 queen beds, but was downgraded to 1 queen and a double. The final bill reflected the wrong rate and it was not a great experience having to rectify this early in the morning before heading off to the airport. I am a Priority member and felt like this did not matter. I stay in motels often and this was one of qthe worst Holiday inns as far as value of money and booking honesty was concerned
October 18, 2012
Rated 5.0 out of 5.0 by banksie69 Excellent professional front desk personnel
From the booking to check-in it was a very pleasant experience.
Hassel free!
and the express check-out is fabulous.
Thanks.
October 16, 2012
Rated 5.0 out of 5.0 by charliepepper amazing pillows
love the pillows, the labels are a great idea too.Staff at check in very welcoming.
October 16, 2012
Rated 5.0 out of 5.0 by Ollie2 Staff
Congratulations to your staff on excellent service during our short stay. All were friendly and helpful. Thankyou.
October 15, 2012
Rated 3.0 out of 5.0 by Voyager Difficult to find courtesy bus
Hotel needs to provide clearer directions as to how to get to bus stop for courtesy bus and how often it comes to airport on its website.
Also it would be good if the kettle in the room could be used ie flex needs to be long enough to reach a power point.
October 13, 2012
Rated 4.0 out of 5.0 by Mark77 Great Hotel with one flaw
The Sydney Airport Holiday Inn is an excellent hotel in a great location for access to both the airport and the Sydney train system. The room was clean and comfortable. Additionally, it was very quite given the close proximity to both active runways.
There is one area that travelers must consider. The airport shuttle is independent of the HI. Based on my experience, they are unreliable. The bus arrived 10 minutes late (on a 20 minute rotation). He then left the property 15 minutes late only to circle the block returning to the HI. My only guess was that he was trying to get back on schedule at my bus loads expense. Either allow thirty minutes extra or take a taxi.
October 13, 2012
Rated 5.0 out of 5.0 by lokwel Good Location to SYD Airport
Good location to the airport, great value room service but the room was very dirty.
October 12, 2012
Rated 5.0 out of 5.0 by LFog Staff are very helpful, comfortable bed
As someone who stays at this location regularly I can recommend this hotel particularly for business travel. Staff are very helpful and rooms are comfortable
October 11, 2012
Rated 4.0 out of 5.0 by bo2077 comfortable bed but remember to bring your own first aid kit
simple accommodation close to the airport. The gym is rudimentary and the pool looks like a small navy blue child's pool shaped in a small kidney shape. There is a small dry sauna attached to the gym.
The rooms were comfy and clean. The bed had two types of pillow - soft and firm, a nice touch. Relatively well priced for the long weekend.
Staff were friendly, but could have been a bit more helpful. I had a throbbing headache the night of my stay, and was disappointed to find that staff couldn't get any panadol, and would not even if they could for giving headache pills put them at risk of liability. Well so was my headache.
Meals were a bit too expensive.
Overall comfortable bed and good for a nights sleep.
October 9, 2012
Rated 5.0 out of 5.0 by Barbs Great hotel
This hotel is well located to the airport and also the Mascot train station to go into Sydney's CBD.
impeccable service. Thoroughly recommend.
October 8, 2012
Rated 5.0 out of 5.0 by Daisy Great
As usual, a great place to stay with great staff, great service, great rooms and fine food.
October 7, 2012
Rated 5.0 out of 5.0 by Pilotpete Great value and excellent service
Staff and presentation were great and very helpful to our needs.
Excellent service , variety of food and beverage in restaurant.
October 6, 2012
Rated 5.0 out of 5.0 by Bob1952 Great Sevice
Holiday Inn Sydney Airport was a great place to stay, the staff , food and the comfort of the place was just the greatest. Keep up the good work
October 6, 2012
Rated 5.0 out of 5.0 by Mooty Top Service and Location
From check in to check out the service was great, the room was comfortable and the food was excellent. Very easy access to the airport was an added bonus.
October 1, 2012
Rated 4.0 out of 5.0 by Lonnie5347 Nice Place to stay near the airport
The room was very nice, clean and comfortable. The breakfast was excellent, the best we had in Australia and New Zealand. Food at the bar was very good.
September 27, 2012
Rated 3.0 out of 5.0 by Collaroy1182 Convenient location, good value for families
Stayed over night on route to Thailand with 2 kids in a family room. Rooms were large enough and clean, tired looking and tape on the floor covering torn carpet!. Restaurant dinner food ok, service slow.
September 27, 2012
Rated 4.0 out of 5.0 by GrannySmith Arriving Exhausted
In my 70's, hard day's work done, flight from the Gold Coast, (pilot on learners I'm sure) and into the welcoming arms of the staff at Holiday Inn Sydney Airport, what a relief!!!
Up to a beautiful room, then down to Biggles Bar to unwind. I have been a Priority Club Member from the day they began and I certainly get my money's worth, Priority had a few teething problems but it is now well worth joining.
Only wanted a light meal and as always the staff were only too happy to oblige.
Thank you for another great stay and look forward to being with you again soon. Granny Smith
September 26, 2012
Rated 5.0 out of 5.0 by Sue29 Friendly staff and great service
All the staff were friendly and assisted us in recommending where to go for the afternoon. We enjoyed the Harbor and then enjoyed relaxing in Biggles Bar afterwards. The bed was very comfortable and all in all it was a pleasurable stay!
September 22, 2012
Rated 5.0 out of 5.0 by Paddles Food and service
Loved the take-in menus. What a great idea include it in all your hotels.
September 21, 2012
Rated 5.0 out of 5.0 by RodF I look forward to coming back.
I always enjoy staying at Holiday Inn Sydney Airport because of the friendly welcome, comfortable rooms, the room service, good restaurant and great breakfast. I also use the meeting rooms, which are ideal for our use, and we get looked after very well all day. Its always nice on arrival to be remembered and welcomed back, no doubt because of your efficient records. I appreciate that as well as the other levels of detail that make a stay more pleasant. Your regular shuttle bus to the airport is convenient as well.
September 17, 2012
Rated 3.0 out of 5.0 by sharon16 ok
all ok except no wake up call. could not find the shuttle service so used taxi instead. not a dedicated transfer service as goes via Stamford
September 15, 2012
Rated 4.0 out of 5.0 by vickym The check in was quick and efficient.
Ours was an overnight stay to meet a relative off a late arrival from the US. The room was very comfortable but needed an extra easy chair, considering this room was for 2 persons.
The Room service was disappointing in that it arrived as a "take away" in a paper bag, with plastic cutlery and no plates. I understand that Management might feel the need to cut costs but, considering the price of the meal, I feel guests should be given proper metal cutlery to eat the meal and not have to eat it off the paper in which it was wrapped! A very poor show.
September 15, 2012