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Rated 4.4 out of 5 by 332 reviewers.
Rated 4.0 out of 5.0 by Very good for short stay Good hotel for short stay near airport, city and train station. Staff were attentive and easy to communicate with. Enjoyable stay. July 29, 2013
Rated 5.0 out of 5.0 by Well Done! Good food, excellent rates, comfortable bed, lovely Views and brilliant helpful and friendly staff. What more could you ask for. Five out of five. July 28, 2013
Rated 4.0 out of 5.0 by Loud Air conditioner Bearing Noise Hello, Generally my experience was good however the air conditioner made a load bearing type noise when switched on. With thanks. July 27, 2013
Rated 5.0 out of 5.0 by Top Service level though the hotel is not the best, the service you provided is excellent! July 26, 2013
Rated 2.0 out of 5.0 by Great room, pity about the noise Great room, comfortable bed, lovely staff and half decent food. Shame the walls are made of paper so that you can hear everything in the rooms next door. We stayed coming off a 30hr flight and should have been difficult to wake but we were all kept up by the not particularly noisy neighbours next door. Shame since in all other respects it's a decent hotel. July 24, 2013
Rated 5.0 out of 5.0 by Wonderful accommodation! We stayed at the Holiday Inn, Sydney Airport. We took advantage of the Park, Stay and Go package, and were so pleased at how convenient this service was. We were able to leave our car in a safe and secure underground car park for the duration of our overseas trip, at a cost more affordable than any other long term car park we've used before. We would highly recommend the Holiday Inn to any travellers. July 22, 2013
Rated 5.0 out of 5.0 by Another great stay I have stayed at this hotel on several occasions and it is always an easy stay. The staff are great, the rooms are what you would expect and the whole experience is comfortable and enjoyable. Beds are comfortable. If I had one suggestion it would be that they have bath sheets, not towels, for added comfort, but otherwise, it's great. I will be back. I also wish that the transfer to the airport, for platinum members, was complimentary. July 19, 2013
Rated 4.0 out of 5.0 by Quick and friendly service I stay there regularly, either over night or two days. The check in, and check out is usually quick and efficient. The Hotel is conveniently placed near my place of work. The restaurant has a contemporary menu, and the bar a relaxed atmosphere as well as a good selection of drinks. July 19, 2013
Rated 1.0 out of 5.0 by Tired, dirty and no hot water If you like a tired dirty hotel with no hot water this is the hotel for you at the airport. The room we stayed in was dirty. The grout in the bathroom was almost black on the floor, and the carpet was stained and worn. The ultimate insult was the lack of hot water in the morning. We were leaving for the states and a 20 hour trip and there was no hot water. Not that the water was not hot, there was no water flow at all due to a problem at the hotel. We had booked this hotel well in advance and paid a premium for a room with no hot water. When we were checking out I asked the clerk what she was going to do about the lack of hot water and her response was nothing. She then gave us a 24 dollar credit for our shuttle to the airport. This hotel is definitely not up to Holiday Inn standards. July 16, 2013
Rated 4.0 out of 5.0 by Almost good but no free wi-fi! Rooms, food, drink, service ok but no free wi-fi looks strange, this kind of service, in the 2013, is free in a lot of hotels ... July 16, 2013
Rated 5.0 out of 5.0 by comfortable bed and pillows this was a great place to start our holiday we were fully refreshed after a great nights sleep then filled up on the breakfast that was included in our package . When we got back we were dropped off at the hotel and then picked up my car for our trip home July 14, 2013
Rated 5.0 out of 5.0 by Great place to stay Holiday Inn Sydney airport is a great place to stay. Near the airport and 15 minutes from downtown by train ($3 one way). Staff are patient and very helpful. Clean room with all the amenities. 24 hours business center. Free internet in the lobby area for 20 minutes/day. Sirocco restaurant has great food and is reasonably priced, large amounts of food per serving! July 12, 2013
Rated 5.0 out of 5.0 by Frequent Traveller Always a great way to start a holiday . Park, Stay and Eat and Fly.... July 12, 2013
Rated 5.0 out of 5.0 by Good Value Excellent hotel if you are looking for a quick stop over in Sydney. The room was spacious, clean and comfortable. The staff was very helpful as well. This is the second time that I have stayed in this property and both time the experience has been great. July 12, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Even though my stay was a brief 1 day 1 night stay I found the hotel to be excellent in every way.From the proximity to the airport to the great staff.Would be my first choice for my next visit to Sydney July 11, 2013
Rated 5.0 out of 5.0 by High Standard Maintained. We have stayed at this hotel a number of times when flying to / from Sydney airport. On this occasion we booked a stay and park package. This was very convenient and worked well for us. The staff were excellent and one felt completely at home on check in. We plan to stay here in the future. We chose to eat in the restaurant for dinner and breakfast but could have enjoyed a less formal bar meal in the Biggles bar, as we have previously,. Meals we excellent and service good. Keep up your good standards. July 9, 2013
Rated 4.0 out of 5.0 by Great service! I was stranded in Sydney when my flight was cancelled. Since it wasn't my fault, I was given a free stay at this Holiday Inn. Although the staff knew I was not a "legitimate" guest as I was not paying for anything, they did not treat me any differently. In fact, they went out of their way to help me make phone calls when I needed to call the airline to reschedule my flights home. I felt very welcome at this hotel and would highly recommend it to anyone else. July 8, 2013
Rated 3.0 out of 5.0 by Nice staffs Just stayed one night before flying out early next morning. The young lady at the front desk when I checked in was very kind and had friendly atmosphere, which was very very nice. July 6, 2013
Rated 5.0 out of 5.0 by Great rooms Excellent bed and always have the best nights sleep. Can never fault the rooms but the parking can be a little chaotic. July 5, 2013
Rated 4.0 out of 5.0 by Value for families Great location for an early flight the next morning. Kids eat free in the restaurant was great! June 30, 2013
Rated 5.0 out of 5.0 by Very nice room. Nice, clean, very comfortable room. Quiet, staff polite and helpful. Easy walk from Mascot Station and shuttle bus service to airport. Would definately recommend this hotel. June 28, 2013
Rated 5.0 out of 5.0 by Such a relief! it was such a relief to arrive at the Holiday Inn on a winters night, after all the stress of finishing work on time and packing to fly the next day, and then a 3 hour drive. The desk staff were warm and friendly.It was great to see our car being driven away knowing it would be there to collect after our holiday. The shuttle service was well organised and efficient, and it was wonderful to make it to the airport in plenty of time after a lovely night in a warm,comfortable room,and a delicious breakfast. we will stay again! June 27, 2013
Rated 3.0 out of 5.0 by Everything all right We had two rooms near by, but unfortuatly we couldn't open the connecting doors to be closer with our teens. But on the other way we haven't ask. The bathroom shampoo and soap smell very good and it's a pleisure to shower with. Very good location to catch the train, 5 mins walk. June 27, 2013
Rated 5.0 out of 5.0 by Convenient and comfortable It was another great Holiday Inn experience. Management should consider giving Priority Club Gold members complimentary wifi service. Most other HI facilities do both at higher (Crown Plaza) and lower (HI Express) price points. June 26, 2013
Rated 5.0 out of 5.0 by One Night Stay We stayed in your hotel the night before we flew out of Sydney. We also spent time at the Holiday Inn The Rocks in Sydney. The airport facility is a 5 star Holiday Inn in my book. Very comfortable and exceptional service. Thank you! June 24, 2013
Rated 4.0 out of 5.0 by Great stay near the airport Very clean rooms, quiet, comfy bed, and staff very efficient and upbeat. They have two separate types of in room dining. One arrives in a stylish bag and has everything ready to eat as in a picnic style. Fun! The other menu is treated more like fine dining. Both styles have unique food combinations and generally very good. The panna cotta is heaven. But the fish and chips did disappoint. Which brings me to my sole complaint. The fish was slightly oily, uniformly shaped which usually means pre- frozen, and very dry. When I called down for some kind of sauce I made the horrible mistake of asking for tartar sauce or mayo w/lemon was preferred. Actually anything to give less dryness to the fish. I was told in a very insulted tone , 'We make only Aioli here, we do not put such things as tartar on our food. Do you know what Aioli is?" Well, excuse me! When the famous Aioli arrived, it was mediocre at best and, and on the side were 2 packettes of some kind of commercial tasteless tartar sauce, (which of course they do not carry). I just left the fish uneaten and did eat myvery good Med salad. June 24, 2013
Rated 4.0 out of 5.0 by Staff Exuberance The two Stephanie’s working on the front desk do wonderful support towards guest relationship and should be commended on their exuberance. June 23, 2013
Rated 5.0 out of 5.0 by Great Property- comfortable rooms and pleasant staff This property was like a home away from home - comfortable beds - nice bathroom- nioe ambience.- no noise! Staff very attentive and welcoming - have already recommended this property to family and friends. Will stay again on our next trip. THANK YOU. June 22, 2013
Rated 5.0 out of 5.0 by Great Service The Manager to the front desk customer service is excellent. The service render to us was unforgettable and we have enjoyed our stay. We felt the welcome. Room staff are efficient and good. Even the staff at the coffee house morning breakfast are friendly and helpful and the staff at the bar are also as helpful and friendly. We will recommend others:- family, friends and associates to stay in your hotel. Overall we have enjoyed our staff at your hotel and when we go back to Sydney for sure will stay at your hotel. Holiday Inn airport Hotel is excellent. Please keep up the good job. Well done. June 17, 2013
Rated 5.0 out of 5.0 by Stress free stay My daughter and I stayed overnight as we had an early flight to Tasmania the next day. The room was extremely comfortable and very roomy. Choice of soft or firm pillows. Blockout curtains and the room was very quite. Had an excellent nights sleep. The staff were all helpful and very courteous. Dinner in Biddles Bar was tasty, quick and reasonably priced. We were able to leave our car at the Hotel and the Shuttle Bus was on time. A totally stress free and enjoyable stay. Would highly recommend staying here. June 16, 2013
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