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Rated 4.5 out of 5 by 453 reviewers.
Rated 5.0 out of 5.0 by Thoroughly Recommend It is always a pleasure to stay at the Holiday Inn Sydney Airport. Whether its the wind-down before a trip away or the final relaxation stop after a trip away before returning the normal world in which we live. I cannot fault the service provided by the staff of this establishment and will continue to stay at this hotel whenever travelling for business or pleasure. September 5, 2013
Rated 5.0 out of 5.0 by Comfortabel bed and staff are nice King size bed was pretty good, enough space and very comfortable. Staff are disciplined well. September 4, 2013
Rated 4.0 out of 5.0 by Comfortable Hotel with a Handy Location Very well located close to the airport and train station. The room was well kitted out but lacked cleanliness especially in the toilet / bathroom. September 3, 2013
Rated 5.0 out of 5.0 by Comfortable, clean convenient Great place to stay when catching an early flight. It was great to be able to park the car, have a drink and meal and still get an early night. September 2, 2013
Rated 2.0 out of 5.0 by Poor reception Took five attempts to gain access to room, finally accomplished by duty supervisor. Then advised to not leave the room until check out becuase no guarantee of getting back in. Promised a discount on room service - only offer was a free dessert. Thanks, but no thanks. Very disappointing overall. September 1, 2013
Rated 4.0 out of 5.0 by comfortable bed & pillows & friendly staff Room was clean and spacious. Bed and pillows where comfortable and sleep was amazing. Bathroom was functional & loved the mirrors outside of the bathroom. Fittings were good and hairdryer and iron appreciated. Staff where friendly and accommodating. We had slight trouble with the airport to hotel transfer but after a phone call to Holiday Inn we where promptly picked up. August 31, 2013
Rated 5.0 out of 5.0 by Just great We had a two night stay, our last nights of holiday before leaving Australia. The hotel has an ideal situation, near the airport for the ealy morning departure and near the train station for easy access to the city. The staff were really helpful with our tourism requests. We received an email with the directions to find the shuttle bus transfer from the airport (it would be helpful if this was on the website). The room was good in all respects, just a problem with the wifi which didn't work for us. Overall very comfortable, friendly and convenient. August 28, 2013
Rated 5.0 out of 5.0 by welcoming and convenient Friendly staff greet as you arrive and the location is convenient..easy parking and near to a railway station that takes you anywhere in the City. Shuttle service ot the airport was wonderful for catching early flights and the snacks in the bar were delicious and well priced. August 27, 2013
Rated 4.0 out of 5.0 by good...but could be better This hotel was well situated to the airport. We were able to use a shuttle service for a small cost. The guest room was clean and quiet. The bedding was of concern to me....only a duvet and no top sheet. Sometimes during the night its nice to be able to throw off the blanket or duvet and just be covered by a sheet. I also felt that the mattress was ready for replacement in our room. My last concern was no free wifi.!! Internet was available at a cost. In this day and age I feel this is poor. The check in and out process was very quick and easy and the staff at the front desk were friendly and helpful. August 27, 2013
Rated 5.0 out of 5.0 by Friendly, welcoming staff Very friendly and welcoming guy at front desk at check in which was a refreshing change from other places. Customer service is sadly lacking in so many businesses but not here! Sometimes the first contact can influence the total attitude toward the place during the stay and I left the reception counter very happy. Very nice room and bed. Room service was fast and food pretty good too. Happy to recommend. August 26, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, convenient to airport Excellent. Loved having robes and the coffee...small nice touches. We did a park and fly...excellent. Thank you August 26, 2013
Rated 4.0 out of 5.0 by Convenient Close to the airport, there is a small shop near by to get food, water. Close to the sation to the city. August 22, 2013
Rated 5.0 out of 5.0 by Very comfortable room and really good service Room was excellent and the meeting i attended in the hotel received excellent service and facilities. The staff on the Reception desk were particularly helpful. I would always recommend your hotel. August 21, 2013
Rated 5.0 out of 5.0 by Perfect hotel for overnighter Located at Schiphol airport, it is the perfect value for money night stop over before a long international flight. August 21, 2013
Rated 4.0 out of 5.0 Restful and convenient I use this Holiday Inn when my travels require me to stay overnight (the domestic flight arrives after the international flight leaves). The rooms are comfortable and rather large (which I like). There is a (subway?) stop that allows you to easily go into town if you want to head over to the Inner Harbor. They also have a free shuttle that gets you there after a couple of stops. August 19, 2013
Rated 4.0 out of 5.0 by Nice to be recognised As a regular visitor to the hotel and the bar it is always nice to be asked if you would like the "usual " , this means that the staff take the time to listen and remember. Always a nice place to stay ... August 18, 2013
Rated 3.0 out of 5.0 by . Excellent breakfast. Comfortable bed Let down by dirty bathroom and gym with very few functioning items. Both running machines out of order, bike not holding its resistance, not told that I needed a voucher for airport shuttle - so a crazy exit. No email with room bill as requested. August 17, 2013
Rated 4.0 out of 5.0 by Good value and very convenient I stayed as part of a conference group. The room was comfortable and very clean. The conference facilities were also very good and the Biggles Bar and Sirocco Restaurant rounded out the experience. The only suggestion I would make is that the shuttle bus location and frequency should be shown on the hotel's website as it is hard to find at QANTAS domestic. QANTAS' signage is poor and of no help either. August 17, 2013
Rated 4.0 out of 5.0 Great value for money Excellent facilities with friendly helpful staff. Will be back soon. August 16, 2013
Rated 3.0 out of 5.0 by room far too small the service was very good, staff were lovely but I was very disappointed with the room, there were 3 adults and once we put our luggage in there was no space to walk around and really no where to sit comfortably. It was a room that should have only had one bed I it and a second was squashed in. August 14, 2013
Rated 5.0 out of 5.0 by Greeat service Always stay at this hotel due to great service, good prices in restaurants and shuttle availability for airport transfers. Rooms are well maintained and clean with comfortable beds. August 11, 2013
Rated 5.0 out of 5.0 by Beautiful We have stayed at this hotel a great many times on our travel overseas and we have never been let down, it's a perfect stop August 11, 2013
Rated 4.0 out of 5.0 by Happy with comfotable room Good hotel near to airport, will come back to stay again. August 11, 2013
Rated 5.0 out of 5.0 by Great value for short break Great value short stay hotel with excellent location and high standard August 9, 2013
Rated 5.0 out of 5.0 by Excellent stay Whenever I have to spend the night in Sydney I choose this hotel. Why? Because I know that the rooms are excellent, bar is very good, and lastly great customer service. August 9, 2013
Rated 4.0 out of 5.0 by Excellent service and comfortable rooms Holiday Inn Sydney is good value and the service was excellent August 8, 2013
Rated 5.0 out of 5.0 by Experience Overall, very convenient to the airport with an excellent staff! The bed was very comfortable and the bar had an excellent selection. August 5, 2013
Rated 5.0 out of 5.0 by Service and servility After the past twenty years of being in the USA it was refreshing to be afforded courtesy and politeness which is absent when overseas. I applaud your staff also for giving of their time to render the help that was required and part of my adjustment to the changes which have taken place since I was last in Australia. August 3, 2013
Rated 5.0 out of 5.0 by A 1 stayed here a few times now love the smell as you walk in ...... always fresh and clean .... food is great .... breakfast yummy .... rooms are always perfect ... could just use a few more pillows on the bed please .... August 2, 2013
Rated 5.0 out of 5.0 by Great service , staff very helpful Close to the airport which is what we wanted for our overseas trip. Very clean and tidy. Bed was comfortable. Had a lovely view from The 5th floor. Biggles bar was nice to have a drink and plenty of food choices. Buffet Breakfast had a great section of food. Highly recommend this hotel. August 1, 2013
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