Rated 4.5 out of 5 by 723
Rated 5.0 out of 5.0 by Aimee84 Great Service Once Again
Thanks to Holiday Inn Sydney Airport for another great stay.
The staff here couldn't be more helpful, check in is always pleasant - they actually smile, remember you and ask you about your day! I had previously stayed at a nearby self rated hotel many, many times and every time they would ask me if I had stayed there before which eventually became insulting! Now Holiday Inn is my hotel of choice. This stay a lovely lady even called through to my room to see if there was anything they could do to make my stay more enjoyable.
only complaint was the shower in my room had a slight leak - room 1024.
Hotel gym is well kept, parking is a breeze and room service is also really good and affordable!
June 29, 2015
Rated 2.0 out of 5.0 by VGW111 SERVICE GREAT/CLEANLINESS NEEDS ATTENTION
On entering my room it looked somewhat old and the bathroom walls were covered in hairs probably from the cleaner using a dirty mop from the floor to wipe the walls the throw rugs on the ends of the bed were stained so I requested a change of room. Having said that I was impressed with the evening dinner food was great and the choice of wines to my liking. Staff were extremely helpful and friendly. Staff took a little longer than preferred to find my car key, however, when I arrived at my car I had a flat battery. 2 staff came to my assistance and very quickly had my car running - which I really really appreciated.
June 28, 2015
Rated 5.0 out of 5.0 by Geehaw Overall good airport hotel
Hotel staff friendly and attentive. Room was comfortable and reasonable furnished. Room and bathroom cleanliness was average, I have stayed here in the past and normally this is above average, perhaps just a bad day.
Price was about 15% above me expectations for an airport hotel but I did book late so perhaps not able to obtain most competitive rate.
June 27, 2015