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Rated 4.2 out of 5 by 413 reviewers.
Rated 3.0 out of 5.0 by Great location, Nice room but poor breakfast Great location, right next to China Town and the Entertainment Centre and within walking distance to Darling Harbour.and the CBD. The Reception Staff and Valet attendant were friendly and attentive. Unfortunately the breakfast was very poor. The cooked breakfast products were cold, dry and looked like they had been sitting for many hours . August 27, 2014
Rated 5.0 out of 5.0 by No complaints, clean rooms and good service Had a good experience at this location , rooms were clean, bed was comfortable, front desk staff was very accommodating. My travel plans changed so I showed up at the hotel very early on the day of checking in. The front desk staff were able to get me a room within a short time frame. It was very much appreciated and made my stay in Sydney much easier. I experienced NONE of the problems others have listed in previous reviews. (thus i felt compelled to write this review) August 21, 2014
Rated 5.0 out of 5.0 by buisness visit great value hotel in Sydney in comparrison to others i have stayed in, grea location, room size, facilities August 21, 2014
Rated 4.0 out of 5.0 by Comfortable beds, excellent for business trips The rooms were spacious, comfortable beds. Unfortunately, the fitness center did not have a variety of dumbbells, the sauna was not working. Excellent breakfast. August 21, 2014
Rated 5.0 out of 5.0 by Darling Harbour Excellent! Fantastic spot. Great property. Comfortable rooms. Great value for money. Would stay here again. August 20, 2014
Rated 5.0 out of 5.0 by great friendly staff good locality for all theatre needs,shopping and all tastes in eatries,feel safe walking around this area at night,we always stay at this hotel while in Sydney for all the above reasons August 20, 2014
Rated 4.0 out of 5.0 by Great for sports fan Every convenient location for easy access to public transport to ANZ stadium. Tram-Train-ANZ Stadium August 18, 2014
Rated 1.0 out of 5.0 by Very poor experience. I think IHG are struggling to know what to do with the holiday inn brand. HI Express now offers better hotels at a better price (and with breakfast included) leaving the HI properties as remnants of a different age. My room was dark and dingy and overlooked an alley full of dustbins. I would have complained, but it's clear from the layout of the hotel that most rooms are in the same position. For some reason one of the lifts was permanently out of order, leaving two very slow lifts to take the strain. This may have been fine if only guests were using them but nearly every time I got into a lift it was filled with a service trolley and a member of staff. Waiting 10 minutes plus for a free lift is simply not acceptable - especially in a hotel with so few floors. The hotel location is ok, but the whole area is a bit rundown and it's a bit of a walk to anywhere other than darling harbour itself. Lastly the toenail on the carpet and the hair in the shower didn't convince me the room had been well cleaned. Once upon a time I was a gold priority club member but stopped using IHG hotels, I've now remembered why. August 14, 2014
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