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Rated 4.2 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by Staff a bonus! We stayed at Darling Harbour in January and had a great experience. The staff were friendly, helpful and very knowledgable. Room was comfortable with the only downside that the extractor in the bathroom did not work. All else was clean and tidy. Felt it was a little expensive, but the location was ideal and it was just after the Australia Day weekend. The staff really made our stay with their recommendation for dinner and their very friendly service. Would definitely stay again. Carole and Allan. February 27, 2014
Rated 5.0 out of 5.0 by Unbeatable Location! Holiday Inn Darling Harbour is in an unbeatable location! We popped accross the road and explored Darling Harbour and the Aquarium then came back to the room to freshen up before going literally around the corner to China Town for dinner. We had tickets to the "Lion King" at the Capitol Theatre, just a 5 min walk away. In the morning the kids went across the road to Macdonalds for brekki before we hit Paddy's Market on the opposite corner to the hotel. We then moved upstairs to shop at the outlet stores before having an awesome asian lunch on the top floor. Back to the hotel to collect our car from the hotel Valet parking (this was fantastic - door to door - no stress!!) before heading home. Service, staff, room and parking was fantastic! Definately staying here again for any trips to Sydney :) February 26, 2014
Rated 1.0 out of 5.0 by POOR FRONT RECEPTION SERVICE After staying at the Holiday Inn a few times at Darling Harbour. I was disappointed with the unfriendly and rude front house young receptionist for check in who was on her own at the time, who had spoken rudely to the first asian tourists when asking for a direction, was told " as I told you before", was the answer then I was next, no friendly chat or smile, after speaking with her , and then speaking with the manager on duty who was also very young and didn't really care about my complaint and backed her up, as expected. As i said she was having a a bad grumpy day, and needed some customer service skills. One would think that the Holiday inn situated right in the heart of Darling Harbour and next door to China Town etc. Is such a no 1 spot for TOURISTS, who needed to be guided and spoken to politely. Funny though as soon as I complained, the smile and greetings to the next customers soon changed her tune......... Not for me.. so much for priority privelege club!! February 25, 2014
Rated 4.0 out of 5.0 by 6 week stay I just finished a 6 week stay. The staff was very friendly. The room was very quiet. In the middle of Patties market, Chinatown and Darline Harbor. Made it ez to walk to every thing. February 24, 2014
Rated 4.0 out of 5.0 by Comfortable & convenient! Always stay here when in Sydney, easy to get to where ever we need to be, close to public transport if needed! Tony & his team always look after us! February 23, 2014
Rated 3.0 out of 5.0 by Upgrade no upgrade Arriving at the hotel we were advised we were upgraded to a King executive room. On entering the bathroom we find a toilet up against the show screen & at 6'3" I have to sit side saddle. LOL We were asked if we would like a paper each morning & only 1 got delivered on Sunday & that was after I said something. We were advised that the specials in the restaurant were not applicable to the Priority privilege members. The only hotel I have come across that is doing this. Out of our 6 day stay at the hotel we only ate twice for breakfast as the food my wife ordered was not good both mornings. Generally this is a good Hotel to stay at but a lot of things were wrong. Even my final bill had over $900 in gratuities after one meal. So generally not happy February 20, 2014
Rated 5.0 out of 5.0 by Margaret Great location , very helpful staff , room was clean , basic but served all our needs . Nice to be able to sit outside in the evening and enjoy a drink . Good breakfast , would recommend this hotel and will stay here again for sure . February 12, 2014
Rated 5.0 out of 5.0 by Really great value for money and service We had 2 rooms over 3 nights stay @ Darling harbour Holiday Inn. We had a great time with our family (Who were visiting us from states) and it was nice breakout. February 9, 2014
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