Rated 4.2 out of 5 by 498
Rated 5.0 out of 5.0 by Anna598 great service from staff
The staff at this hotel really made my stay great. Breakfast staff, Jenny and Lisa always ready with a smile. Panko at the front desk is always helpful, friendly and effective.
Looking forward to my next stay in January.
December 17, 2014
Rated 4.0 out of 5.0 by engonaplane Good location
Just opposite Paddy's Market, Chinatown, Market City, Qantas Centre. Also near to the light rail stop, and within walkable near bus distance to Central and Town Hall rail stations. Also bus stops at George Street allow easier travel including 555 free CBD bus.
Only minor con is the internet (free for reward club members) is activated in 24h blocks. There is no option to renew ahead of time, so one will have to wait for it to disconnect, disrupting all existing work and activities, then request a new 24h activation.
December 15, 2014
Rated 1.0 out of 5.0 by Jaffa1 The parking is nowhere near the hotel and took an hour to sort out both times
The parking for this hotel is nowhere near the hotel and took fully 1 hour to sort out in peak hour traffic very stressful being country folk. My husband took a wrong turn on the way back and ended up on the harbour tunnel. The website should clearly state that the parking is not at the hotel.
The checkin was slow with our booking lost.
The seafood buffet that they rave about on the internet does not exist.
There was only one person in the whole hotel that took the time to acknowledge us and make our stay enjoyable he was in the breakfast room.
December 14, 2014
Rated 4.0 out of 5.0 by Mick 47 Good accommodation
Housekeeping staff - very friendly and competent.
Shipley's staff - friendly and helpful.
Reception staff - efficient and competent.
Concierge - happy and helpful.
JB's (some junior) staff need seeing to...main meals brought before entrees...meals then returned cold. Invalid menus on tables.
December 14, 2014
Rated 5.0 out of 5.0 by ghallnz Quick One Night Stay
I booked a night here at the last minute and was lucky enough to get a good price.
Location is good and at check in they gave me a corner suite which had a separate bedroom which was nice.
Nice clean hotel and excellent value for Sydney.
Would stay here again
December 14, 2014
Rated 3.0 out of 5.0 by Not I Car parking option not suitable
Rooms were clean and updated however the car park is not situated on the premises which was not suitable for me and I was let down because the web site did not mention this. I arrived late at night in the rain with two children under two. Also upon departing the doors to access the shopping mall with lifts to car park were locked and we had to cart six bags and two kids all down the car access down each level of car park to car, no valet service or conceierge available to car since it is off premises. Would not stay here again with kids for this reason.
December 13, 2014
Rated 4.0 out of 5.0 by Heather Elise Australia
This hotel and lots of positives and a few negatives. It was a small room for a huge price. The internet did not work that well and the staff was rather inflexible. Overall, it was clean, quiet, and that really is what matters most.
December 12, 2014
Rated 4.0 out of 5.0 by Capital Coach Easy access to Darling Harbour
Good Location with noise not an issue. Easy walking distance to Darling Harbour, Paddy's Market and Chinatown.
Good size rooms and comfortable bedding and very little noise made relaxing easy.
Small problem at check in was quickly resolved by their helpful staff.
December 11, 2014