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Rated 4.2 out of 5 by 411 reviewers.
Rated 5.0 out of 5.0 by Great stay Very helpful staff, quiet, private easy access to transport and sightseeing. September 23, 2012
Rated 4.0 out of 5.0 by Obliging and knowledgeable staff This was our 3rd stay at Darling Harbour Holiday Inn and we will choose it again in the future. The location is so close to so many places. Walking distance to most attractions and CBD. Also a good walk to Circular Quay with plenty to see on the way. The hotel staff are excellent - each one we encountered was obliging, pleasant, friendly, efficient and knowledgeable. Meals in both restaurants are excellent. September 23, 2012
Rated 2.0 out of 5.0 by below average I was expecting more from Holiday Inn this time. Every thing was below the average. You have to pay even for the internet and the rate was high as well. The breakfast is also expressive and the buffet is not that rich, such as , no cheese!!! The room was good but looks too old and A/C was not cool. The toilet is so boring. The staff are not helpful, I asked for a room service and took long time to be done. The gym make you upset at the time that you want to relax and to refresh. As a four star hotel, I was expecting more from Holiday Inn as I visited other Holiday Inn around the World but really this one was not a good experience for me. September 22, 2012
Rated 4.0 out of 5.0 by Location The hotel's location is great - close to so many things such as the Friday night Chinatown markets and Paddy's, Darling Harbour and so many restaurants. September 21, 2012
Rated 4.0 out of 5.0 by Comfortable king bed quite room centrally located Quite small but adequate nicely set out private room comfortable king bed facing large floor to ceiling window extremely friendly & efficent staff great location very convenient hotel when staying in Sydney... we choose this hotel for over night stays often always lives up to expectations September 20, 2012
Rated 3.0 out of 5.0 by needs maitenance we did have a nice corner room but if you look around it needs a lot of work to make it a high quality.couch had marks ,bad chips on corners of the walls,and some work in the bath room. September 18, 2012
Rated 5.0 out of 5.0 by Great room, staff and location We visited with 2 other couples recently and found the service was polite and efficient. The room was well appointed with a very comfortable bed. Breakfast was fantastic quality and flavour. Top this off with a fantastic location. Will definitely visit again. September 13, 2012
Rated 4.0 out of 5.0 by very good service and clean room hotel is in a very good location. we arrrived early after a long international flight and was able to check in without any hassle. we appreciated this very much as our 5-year old was tired and hungry. staff was very courteous and accommodating. thank you! September 11, 2012
Rated 4.0 out of 5.0 by my recent visit Well, this one was a surreal experience. I normally join my brother, and we stay for a few days. Well, he had a problem several days after I booked, he broke his leg, and could not join me.When I arrived , I advised the desk that I needed to change my booking if possible. Not only did they help with that problem , they pointed out that I had booked for 3 days starting on a Saturday, but i arrived on Friday. Nothing was a problem, expertly and promptly sorted. I am glad I have been a Priority Member for some years. Mike K. September 10, 2012
Rated 5.0 out of 5.0 by nice upgrades since last visit card would not let me in at door after late arrival/checkin receptionist looked crestfallen for my experience after I had to return to reception for new card/reprogramming. nice to see the carefactor! September 9, 2012
Rated 4.0 out of 5.0 Short Stay Very friendly staff could not help me enough Close to every thing in Darling Harbour. There is a possibility I may be back .Same time next year. And if any of my friends are looking for some where to stay in Sydney I would have no hesitation in recommend the Holiday Inn Regards Keith New Zealand September 6, 2012
Rated 5.0 out of 5.0 by Excellent service & every requirement met. We have stayed at this hotel many times & will be very happy to do so again. The service is excellent, efficient & friendly and staff are always eager to please, courteous & nothing is too much trouble. We particularly appreciate those little extra touches, such as choice of pillows, bath robes & slippers & free magazines & papers. The only negative we have found is the fee for using the in-room computer connection which seems a little excessive. We are very much looking forward to our next stay at the Holiday Inn. August 31, 2012
Rated 5.0 out of 5.0 by excellent, competent concierge staff! Well done guys! Really enjoyed our stay. Just had an issue with a "lost " parking ticket from our room but the staff, especially the concierge staff and management more than made up for our mishap. Good to know that they went beyond the call of duty to help us out. Rooms were clean and tidy, bathrooms were tidy (smelled a little of fresh paint). All in all pretty comfortable for 2 adults and 2 children on a budget. The best part is location and service. Special mention again to the concierge staff, management and food (breakfast) staff at Shipleys. A great time was had by all. Thanks Holiday Inn Darling Harbour! July 22, 2012
Rated 2.0 out of 5.0 by Bad check in Time I arrived with a family at 10am to the hotel and they gave me the second room at 4pm. July 22, 2012
Rated 5.0 out of 5.0 by Rooms really clean + comfortable I have stayed here on a number of occasions + have always had an enjoyable stay. I reckon the Hotel is in an ideal Location for everything in Sydney. The Staff are really helpful + know their business. July 21, 2012
Rated 5.0 out of 5.0 by Excellent Location The Hotel is well located and convenient to most things. I particularly like the friendly and attentive you receive at this Hotel. July 18, 2012
Rated 4.0 out of 5.0 by Central position with excellent breakfast My daughter and I stayed in a family executive room for one night as we were to attend the Narnia exhibition . Great location, as it is close to the monorail and light rail. We were very pleased with the room and as my daughter is a severe asthmatic the non-smoking floor was wonderful. Breakfast was fantastic, we were both impressed by the choices available and the quality of the ingredients. The bread was a particular favorite. The majority of staff were friendly and helpful, the front desk staff were particularly welcoming. The room had everything we required although there were a few stains on the bed head, and the chewing gum in the drawer was an unwelcome surprise. Despite these minor issues I would definitely stay again and would recommend this hotel if you are looking for reasonable price and great location. July 15, 2012
Rated 5.0 out of 5.0 by Great view and proximity to city and harbour Friendly staff, great view, close to everything! Excellent service! July 14, 2012
Rated 3.0 out of 5.0 by Comfortable beds While getting family rates the room was a little tired and in need of a bit of tender loving care. Beds comfortable and a great location! July 13, 2012
Rated 4.0 out of 5.0 by Hotel stay Very well located hotel next to Darling Harbour. Great room with bedroom apart from the main living area. July 12, 2012
Rated 4.0 out of 5.0 by Upgrade As gold club members we were upgraded to a suite and found that roomy and well furnished. Had some trouble with the bar fridge but seemed to be the controls and wasn't a big deal in the end. Had breakfast as part of the deal and as usual found the buffet well staffed and plenty of options for eating. Was a problem with account at checkout relating to an expired credit card. I feel this could have been addressed during our stay instead of leaving to checkout as time was against us and I felt the need to hasten the transaction. It all was fine in the end though when I could properly chack it at home. July 11, 2012
Rated 4.0 out of 5.0 by Good location, friendly staff The Holiday Inn at Darling Harbour is located conveniently, and within walking distance of much of Sydney CDB area. The staff are helpful and friendly, and car parking is reasonably close by. July 11, 2012
Rated 5.0 out of 5.0 by Holiday Inn Darling Harbour - Nice spot. The Holiday inn at Darling Harbour is the place we always stay when in Sydney because it is handy to a large area of the CBD, Darling Harbour or transport to get anywhere else. Close to great eating including the inhouse restaurant. Has friendly staff who have always provided us great service, on one particular occasion above and beyond when we had car trouble. Would recommend staying here to anyone. July 11, 2012
Rated 3.0 out of 5.0 by room very small found each year i have stayed in june has be gettig worse will not book again for the price i paid room small and found reception staff not very friendly July 11, 2012
Rated 5.0 out of 5.0 by Pleasant Staff and Comfy Room My husband and I recently had a weekend away in the city and had a wonderful time at Holiday Inn Darling Harbour. Despite the pouring rain, we were very cosy and comfortable in our upgraded room, something we much appreciated. The Staff were welcoming and helpful, ensuring we had a great stay. We wouldn't hesitate to recommend the hotel to our friends and family. July 11, 2012
Rated 5.0 out of 5.0 by Best hotel bed i've ever slept in! I thoroughly enjoyed my stay, and regretted that it was only for the one night. Every staff member i spoke to was not only polite but incredibly helpful, even going out of their way to help. The room was spotless, and provided everything i could need, and the bed was absolutely divine. All this came under a very reasonable price tag. Next time i stay in Sydney, i'll definitely be returning. July 11, 2012
Rated 3.0 out of 5.0 by pleasant stay Older building but stayed in a remodelled large well set out room with plenty of light, clean and tidy but average bed. Small Gym and spa bit closed in and uninviting. Close to transport, Paddys market, Entertainment Centre and Darling Harbour. Concierge did not give correct information relating to transport and use of our seniors card so it cost us a bit in taxi fares before we figured it all out. On the whole staff were friendly and polite. A little bit expensive even with priority club when measured against the on line deals for other accommodation in the same area. July 11, 2012
Rated 5.0 out of 5.0 by Relaxation personified Friendly efficient staff made for a quick and easy check-in. First impressions of the room were very good, and the quality of the furnishings and toiletries were excellent. The facilities were up to our expectations, and the staff couldn't have been more helpful. The food at dinner and breakfast was of a very high standard, and again the staff were friendly, efficient and helpful. Will happily return for futher visits. July 11, 2012
Rated 5.0 out of 5.0 by convenient location location, location - close to theatres, darling harbour, chinatown and paddy's markets - not to mention the eateries also available . the monorail is also on the spot. hotel service was excellent. July 10, 2012
Rated 4.0 out of 5.0 by Breakfast The only disappointment whilst at the hotel was the breakfast arrangement. There was a huge line up and people were getting annoyed at the wait to get in for their breakfast. The procedure was that as you reached the desk the waiter marked off your name and then showed you to a table. If a table was not ready you then waited whilst he cleared a table and reset then showed you to appropriate table,. meanwhile people were adding to the line. Surely there is a better system, why can't they hand out breakfast vouchers at check-in and you can then just hand in and go to table. It would be a lot easier. In addition, I think they needed an extra staff member there to clear and reset tables, rather than the one person trying to do everything. July 10, 2012
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