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Rated 4.2 out of 5 by 428 reviewers.
Rated 4.0 out of 5.0 by Excellent service and facilities I've stayed at holiday inn darling harbiour several times during my visits to AUS. I love the location just in front of ChinaTown. Access is easy to all the sydney attractions including the entertainments centre. The monorail is just a few metres from the hotel. The hotel is very clean and friendly and that suits me as a lone business traveller. My only gripe with all the Australian hotels is the varying pricing structure. When I checked the hotel prices the Holiday Inn was the best value quality hotel in the harbour area. Breakfast is really good quality but can be very busy and sometimes there's a queue for tables. Earlier the better to avoid the queues! Good food and cold beer is available from the bar. Favourite beer from the bar for me is 'blonde.' This hotel is my first choice in the harbour area subject to price. November 21, 2012
Rated 5.0 out of 5.0 by Great Service. As usual thoroughly enjoyed our stay - hotel is so central to attractions and staff very friendly. November 18, 2012
Rated 5.0 out of 5.0 by Friendly , helpful staff, clean rooms Holiday Inns always seem to be in very convenient positions. There is never a doubt about a comfortable bed. They are super comfortable and the pillow menu is an added bonus. November 18, 2012
Rated 5.0 out of 5.0 by Great service at counter The room always clean and fresh on my stay of 12 nights, and after each days work it was enjoyable to have a quite drink or two.I think the girl at the drink area name was Saliegh or somethink like that, great friendly service by all of the food and bar service. I used my 25% voucher for the 12 nights -- excellent deal, would recommend Priority Privilege to anyone, great value. November 2, 2012
Rated 5.0 out of 5.0 by great location in Sydney My wife and I stayed for 4 nights.Excellent location spacious rooms,staff in all area very polite and helpful.We would stay again Ian and Jenny November 2, 2012
Rated 4.0 out of 5.0 by Quiet rooms in good location The hotel is in a good location close to Chinatown and easy walking distance to Darling Harbour and the city centre. The room was a family room that was comfortable. It was quiet with no outside noise to be heard. Staff were friendly and helpful. October 29, 2012
Rated 5.0 out of 5.0 by Location Location Location Yes great location for Darling harbour ,Paddys market ,Chinatown and Events Centre. Staff very friendly and professional. Room was great but a little noise heard from other rooms. Hard to park at front of hotel when busy. We could walk to many restaurants within 5 min from hotel. Hotel had nice buffet breakfast. October 28, 2012
Rated 3.0 out of 5.0 by my stay Had some troubles checking in, the room's internet cable was faulty but besides those imatters, the rest is all good.....enjoy. Seano October 27, 2012
Rated 4.0 out of 5.0 by Comfortable bed, but don't over brew the breakfast tea! People are what make a stay great, your people are the element missing in many places. Yes, whilst your rooms are ready for a redecoration they are not a shambles, the hall carpets near replacing, and just hot water and tea bags selection instead of over brewed tea in a thermos would be excellent ..........but hands down your staff were brilliant! Ps some instructions for the spa would be useful too. October 26, 2012
Rated 2.0 out of 5.0 by Bed too hard service not the best The room was aged. As a platinium IHG member I expected the basic services to be good. House keeping did not make up my room one day and when I called to ask about it I was pretty much told. Bad luck!!!! House keeping have gone home. I requested additional linen so I can clean the room my self and they didn't give me a bed sheet even though I requested one. I requested a shaving kit and tooth brush to be placed in my room ever day, this was not done and I had too keep calling reception every morning to get one and wait, because of this I had to wake 30 minute early every day so I am not late getting to work. The bed was very hard and did not get a good nights sleep. October 21, 2012
Rated 4.0 out of 5.0 by Nice Hotel in a Good Location. Great location near China Town, Paddys Markets and a easy walk to Darling Harbour and its Shops and Restaurants. Monorail station on the doorstep. Hotel rooms have been refurbished in recent years and are fairly comfortable. October 17, 2012
Rated 4.0 out of 5.0 by the chair It took two attempts to get a good desk chair, the guy was not the most helpful first visit October 13, 2012
Rated 4.0 out of 5.0 by Staff most helpful and courteous Although age is showing in this fine establishment, it does not lack for old style courteousness and friendly staff. This was paramount in enjoying the stay. Additionally, the locality is an absolute plus, situated adjacent to the Entertainment Centre and half a block to Chinatown. George Street is only 100 metres. October 10, 2012
Rated 5.0 out of 5.0 by Satisfaction guaranteed Great location easy walking distance to city,harbour and train station. Staff were all friendly and attentive. Room was spotlessly clean and bed very comfortable.Great selection for breakfast, and great atmosphere in the Jb bar. We felt very welcome and well looked after. October 8, 2012
Rated 5.0 out of 5.0 by Great Service I have stayed there twice now. Both times it was a pleasant experience. The rooms are lovely and so were the staff, nothing is too much trouble for them. Great location and very easy to get to. Will stay there again. October 7, 2012
Rated 4.0 out of 5.0 by great location great spot to stay loved the family deal with breakfast October 6, 2012
Rated 5.0 out of 5.0 by Annerversary in Sydney We did not intend to stay over in Darling Harbour whey we visited Sydney for our 42st wedding annerversary but we were really pleased we did, the hotel was great and the staff were outstanding. If we ever return it will be our first choice for accominadtion. Thank you holiday inn. September 24, 2012
Rated 5.0 out of 5.0 by Great stay Very helpful staff, quiet, private easy access to transport and sightseeing. September 23, 2012
Rated 4.0 out of 5.0 by Obliging and knowledgeable staff This was our 3rd stay at Darling Harbour Holiday Inn and we will choose it again in the future. The location is so close to so many places. Walking distance to most attractions and CBD. Also a good walk to Circular Quay with plenty to see on the way. The hotel staff are excellent - each one we encountered was obliging, pleasant, friendly, efficient and knowledgeable. Meals in both restaurants are excellent. September 23, 2012
Rated 2.0 out of 5.0 by below average I was expecting more from Holiday Inn this time. Every thing was below the average. You have to pay even for the internet and the rate was high as well. The breakfast is also expressive and the buffet is not that rich, such as , no cheese!!! The room was good but looks too old and A/C was not cool. The toilet is so boring. The staff are not helpful, I asked for a room service and took long time to be done. The gym make you upset at the time that you want to relax and to refresh. As a four star hotel, I was expecting more from Holiday Inn as I visited other Holiday Inn around the World but really this one was not a good experience for me. September 22, 2012
Rated 4.0 out of 5.0 by Location The hotel's location is great - close to so many things such as the Friday night Chinatown markets and Paddy's, Darling Harbour and so many restaurants. September 21, 2012
Rated 4.0 out of 5.0 by Comfortable king bed quite room centrally located Quite small but adequate nicely set out private room comfortable king bed facing large floor to ceiling window extremely friendly & efficent staff great location very convenient hotel when staying in Sydney... we choose this hotel for over night stays often always lives up to expectations September 20, 2012
Rated 3.0 out of 5.0 by needs maitenance we did have a nice corner room but if you look around it needs a lot of work to make it a high quality.couch had marks ,bad chips on corners of the walls,and some work in the bath room. September 18, 2012
Rated 5.0 out of 5.0 by Great room, staff and location We visited with 2 other couples recently and found the service was polite and efficient. The room was well appointed with a very comfortable bed. Breakfast was fantastic quality and flavour. Top this off with a fantastic location. Will definitely visit again. September 13, 2012
Rated 4.0 out of 5.0 by very good service and clean room hotel is in a very good location. we arrrived early after a long international flight and was able to check in without any hassle. we appreciated this very much as our 5-year old was tired and hungry. staff was very courteous and accommodating. thank you! September 11, 2012
Rated 4.0 out of 5.0 by my recent visit Well, this one was a surreal experience. I normally join my brother, and we stay for a few days. Well, he had a problem several days after I booked, he broke his leg, and could not join me.When I arrived , I advised the desk that I needed to change my booking if possible. Not only did they help with that problem , they pointed out that I had booked for 3 days starting on a Saturday, but i arrived on Friday. Nothing was a problem, expertly and promptly sorted. I am glad I have been a Priority Member for some years. Mike K. September 10, 2012
Rated 5.0 out of 5.0 by nice upgrades since last visit card would not let me in at door after late arrival/checkin receptionist looked crestfallen for my experience after I had to return to reception for new card/reprogramming. nice to see the carefactor! September 9, 2012
Rated 4.0 out of 5.0 Short Stay Very friendly staff could not help me enough Close to every thing in Darling Harbour. There is a possibility I may be back .Same time next year. And if any of my friends are looking for some where to stay in Sydney I would have no hesitation in recommend the Holiday Inn Regards Keith New Zealand September 6, 2012
Rated 5.0 out of 5.0 by Excellent service & every requirement met. We have stayed at this hotel many times & will be very happy to do so again. The service is excellent, efficient & friendly and staff are always eager to please, courteous & nothing is too much trouble. We particularly appreciate those little extra touches, such as choice of pillows, bath robes & slippers & free magazines & papers. The only negative we have found is the fee for using the in-room computer connection which seems a little excessive. We are very much looking forward to our next stay at the Holiday Inn. August 31, 2012
Rated 5.0 out of 5.0 by excellent, competent concierge staff! Well done guys! Really enjoyed our stay. Just had an issue with a "lost " parking ticket from our room but the staff, especially the concierge staff and management more than made up for our mishap. Good to know that they went beyond the call of duty to help us out. Rooms were clean and tidy, bathrooms were tidy (smelled a little of fresh paint). All in all pretty comfortable for 2 adults and 2 children on a budget. The best part is location and service. Special mention again to the concierge staff, management and food (breakfast) staff at Shipleys. A great time was had by all. Thanks Holiday Inn Darling Harbour! July 22, 2012
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