Rated 2.0 out of 5.0 by Bobroomnumber Bed too hard service not the best
The room was aged. As a platinium IHG member I expected the basic services to be good. House keeping did not make up my room one day and when I called to ask about it I was pretty much told. Bad luck!!!! House keeping have gone home. I requested additional linen so I can clean the room my self and they didn't give me a bed sheet even though I requested one. I requested a shaving kit and tooth brush to be placed in my room ever day, this was not done and I had too keep calling reception every morning to get one and wait, because of this I had to wake 30 minute early every day so I am not late getting to work. The bed was very hard and did not get a good nights sleep.
October 21, 2012
Rated 4.0 out of 5.0 by Desles Nice Hotel in a Good Location.
Great location near China Town, Paddys Markets and a easy walk to Darling Harbour and its Shops and Restaurants. Monorail station on the doorstep.
Hotel rooms have been refurbished in recent years and are fairly comfortable.
October 17, 2012
Rated 4.0 out of 5.0 by Seano the chair
It took two attempts to get a good desk chair, the guy was not the most helpful first visit
October 13, 2012
Rated 4.0 out of 5.0 by MikO Staff most helpful and courteous
Although age is showing in this fine establishment, it does not lack for old style courteousness and friendly staff. This was paramount in enjoying the stay. Additionally, the locality is an absolute plus, situated adjacent to the Entertainment Centre and half a block to Chinatown. George Street is only 100 metres.
October 10, 2012
Rated 5.0 out of 5.0 by Georgie Satisfaction guaranteed
Great location easy walking distance to city,harbour and train station. Staff were all friendly and attentive. Room was spotlessly clean and bed very comfortable.Great selection for breakfast, and great atmosphere in the Jb bar. We felt very welcome and well looked after.
October 8, 2012
Rated 5.0 out of 5.0 by Jodie70 Great Service
I have stayed there twice now. Both times it was a pleasant experience. The rooms are lovely and so were the staff, nothing is too much trouble for them. Great location and very easy to get to. Will stay there again.
October 7, 2012
Rated 4.0 out of 5.0 by bsunshine great location
great spot to stay loved the family deal with breakfast
October 6, 2012
Rated 5.0 out of 5.0 by jellymold99 Annerversary in Sydney
We did not intend to stay over in Darling Harbour whey we visited Sydney for our 42st wedding annerversary but we were really pleased we did, the hotel was great and the staff were outstanding.
If we ever return it will be our first choice for accominadtion.
Thank you holiday inn.
September 24, 2012
Rated 5.0 out of 5.0 by MaryHg Great stay
Very helpful staff, quiet, private easy access to transport and sightseeing.
September 23, 2012
Rated 4.0 out of 5.0 by LilyB Obliging and knowledgeable staff
This was our 3rd stay at Darling Harbour Holiday Inn and we will choose it again in the future. The location is so close to so many places. Walking distance to most attractions and CBD. Also a good walk to Circular Quay with plenty to see on the way.
The hotel staff are excellent - each one we encountered was obliging, pleasant, friendly, efficient and knowledgeable. Meals in both restaurants are excellent.
September 23, 2012
Rated 2.0 out of 5.0 by Mowff below average
I was expecting more from Holiday Inn this time. Every thing was below the average. You have to pay even for the internet and the rate was high as well. The breakfast is also expressive and the buffet is not that rich, such as , no cheese!!!
The room was good but looks too old and A/C was not cool. The toilet is so boring.
The staff are not helpful, I asked for a room service and took long time to be done.
The gym make you upset at the time that you want to relax and to refresh.
As a four star hotel, I was expecting more from Holiday Inn as I visited other Holiday Inn around the World but really this one was not a good experience for me.
September 22, 2012
Rated 4.0 out of 5.0 by holinnfan Location
The hotel's location is great - close to so many things such as the Friday night Chinatown markets and Paddy's, Darling Harbour and so many restaurants.
September 21, 2012
Rated 4.0 out of 5.0 by RosPat Comfortable king bed quite room centrally located
Quite small but adequate nicely set out private room comfortable king bed facing large floor to ceiling window extremely friendly & efficent staff great location very convenient hotel when staying in Sydney... we choose this hotel for over night stays often always lives up to expectations
September 20, 2012
Rated 3.0 out of 5.0 by chapbj needs maitenance
we did have a nice corner room but if you look around it needs a lot of work to make it a high quality.couch had marks ,bad chips on corners of the walls,and some work in the bath room.
September 18, 2012
Rated 5.0 out of 5.0 by Delzo Great room, staff and location
We visited with 2 other couples recently and found the service was polite and efficient. The room was well appointed with a very comfortable bed. Breakfast was fantastic quality and flavour. Top this off with a fantastic location. Will definitely visit again.
September 13, 2012
Rated 4.0 out of 5.0 by dean very good service and clean room
hotel is in a very good location. we arrrived early after a long international flight and was able to check in without any hassle. we appreciated this very much as our 5-year old was tired and hungry. staff was very courteous and accommodating. thank you!
September 11, 2012
Rated 4.0 out of 5.0 by mikeK my recent visit
Well, this one was a surreal experience. I normally join my brother, and we stay for a few days. Well, he had a problem several days after I booked, he broke his leg, and could not join me.When I arrived , I advised the desk that I needed to change my booking if possible. Not only did they help with that problem , they pointed out that I had booked for 3 days starting on a Saturday, but i arrived on Friday. Nothing was a problem, expertly and promptly sorted. I am glad I have been a Priority Member for some years.
September 10, 2012
Rated 5.0 out of 5.0 by leanman nice upgrades since last visit
card would not let me in at door after late arrival/checkin
receptionist looked crestfallen for my experience after I had to return to reception for new card/reprogramming.
nice to see the carefactor!
September 9, 2012
Rated 4.0 out of 5.0 Short Stay
Very friendly staff could not help me enough
Close to every thing in Darling Harbour.
There is a possibility I may be back .Same time next year.
And if any of my friends are looking for some where to stay in Sydney I would have no hesitation in recommend the Holiday Inn
September 6, 2012
Rated 5.0 out of 5.0 by mmatsup Excellent service & every requirement met.
We have stayed at this hotel many times & will be very happy to do so again. The service is excellent, efficient & friendly and staff are always eager to please, courteous & nothing is too much trouble.
We particularly appreciate those little extra touches, such as choice of pillows, bath robes & slippers & free magazines & papers.
The only negative we have found is the fee for using the in-room computer connection which seems a little excessive.
We are very much looking forward to our next stay at the Holiday Inn.
August 31, 2012
Rated 5.0 out of 5.0 by countrybumkin excellent, competent concierge staff! Well done guys!
Really enjoyed our stay. Just had an issue with a "lost " parking ticket from our room but the staff, especially the concierge staff and management more than made up for our mishap. Good to know that they went beyond the call of duty to help us out. Rooms were clean and tidy, bathrooms were tidy (smelled a little of fresh paint). All in all pretty comfortable for 2 adults and 2 children on a budget. The best part is location and service. Special mention again to the concierge staff, management and food (breakfast) staff at Shipleys. A great time was had by all. Thanks Holiday Inn Darling Harbour!
July 22, 2012
Rated 2.0 out of 5.0 by alhabsi Bad check in Time
I arrived with a family at 10am to the hotel and they gave me the second room at 4pm.
July 22, 2012
Rated 5.0 out of 5.0 by Frank65 Rooms really clean + comfortable
I have stayed here on a number of occasions + have always had an enjoyable stay. I reckon the Hotel is in an ideal Location for everything in Sydney. The Staff are really helpful + know their business.
July 21, 2012
Rated 5.0 out of 5.0 by Arsenal Excellent Location
The Hotel is well located and convenient to most things. I particularly like the friendly and attentive you receive at this Hotel.
July 18, 2012
Rated 4.0 out of 5.0 by Mingara2 Central position with excellent breakfast
My daughter and I stayed in a family executive room for one night as we were to attend the Narnia exhibition . Great location, as it is close to the monorail and light rail. We were very pleased with the room and as my daughter is a severe asthmatic the non-smoking floor was wonderful. Breakfast was fantastic, we were both impressed by the choices available and the quality of the ingredients. The bread was a particular favorite. The majority of staff were friendly and helpful, the front desk staff were particularly welcoming. The room had everything we required although there were a few stains on the bed head, and the chewing gum in the drawer was an unwelcome surprise. Despite these minor issues I would definitely stay again and would recommend this hotel if you are looking for reasonable price and great location.
July 15, 2012
Rated 5.0 out of 5.0 by Nellk Great view and proximity to city and harbour
Friendly staff, great view, close to everything! Excellent service!
July 14, 2012
Rated 3.0 out of 5.0 by SisterAct3 Comfortable beds
While getting family rates the room was a little tired and in need of a bit of tender loving care. Beds comfortable and a great location!
July 13, 2012
Rated 4.0 out of 5.0 by Mark Hotel stay
Very well located hotel next to Darling Harbour. Great room with bedroom apart from the main living area.
July 12, 2012
Rated 4.0 out of 5.0 by MOL1 Upgrade
As gold club members we were upgraded to a suite and found that roomy and well furnished. Had some trouble with the bar fridge but seemed to be the controls and wasn't a big deal in the end.
Had breakfast as part of the deal and as usual found the buffet well staffed and plenty of options for eating.
Was a problem with account at checkout relating to an expired credit card. I feel this could have been addressed during our stay instead of leaving to checkout as time was against us and I felt the need to hasten the transaction. It all was fine in the end though when I could properly chack it at home.
July 11, 2012
Rated 4.0 out of 5.0 by TeAnau Good location, friendly staff
The Holiday Inn at Darling Harbour is located conveniently, and within walking distance of much of Sydney CDB area. The staff are helpful and friendly, and car parking is reasonably close by.
July 11, 2012