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Rated 4.2 out of 5 by 432 reviewers.
Rated 4.0 out of 5.0 by my stay We were welcomed back again, and we thoroughly enjoyed our stay from check-in to the invaluable express check out. Some re-decoration in th room will not go astray September 9, 2013
Rated 4.0 out of 5.0 Overall good experience Good location, and the room is good. The only thing bad is that, the toothbrush is not provided so as the slippers. September 7, 2013
Rated 4.0 out of 5.0 by Great location Have stayed here a couple of times now, and the great location makes it easy to get to places like Darling Harbour, Cockle Bay Wharf etc. Would stay again if I needed too. Reasonably priced for a city stay. Thanks. September 7, 2013
Rated 5.0 out of 5.0 by Holiday Inn Darling Harbour We had a wonderful time during our stay at Darling Harbour. All the staff were friendly and helpful; front desk, room service, JB's restaurant and Shipley's all made us feel most welcome. Priority Priviledge 2 nights for 1 was excellent value and the proximity of the hotel to Darling Harbour made for a wonderful stay. Thank you. September 6, 2013
Rated 3.0 out of 5.0 by Comfortable Overall we enjoyed the hotel. However check in was not a good experience. Upon arrival they tried to charge us more for our room for a two night stay than what we had previously agreed upon when booking. So we were not impressed that they did not have accurate booking/price information. The staff were quite rude when I questioned as to why we were being charged almost three times the price. However, the rest of our stay was fine and our room was cleaned each morning. However, our airconditioner was not of good quality and failed to work which meant our room was quite hot our entire stay. I would certainly recommend this hotel if you are just wanting a hotel for a bed to sleep in whilst in Darling Harbour, but if you are wishing to spend some time in your room and relax, then this is not the place for it. We travelled with a baby, and they provided a cot in our room which was of a good standard. September 4, 2013
Rated 5.0 out of 5.0 by truly a delight I have stayed in Holiday Inn's all over the world in this is the best the staff were friendly the room was immaculate and the bed was super comfy, being just around the corner from Sydney's Chinatown it was great for Late night walks, my wife and I loved it. Our next trip to Sydney, we sure to make this Hotel our first choice. September 3, 2013
Rated 5.0 out of 5.0 by Great location CBD SYDNEY Nearby Darling Harbour, Paddy's Market, CBD. Comfortable room and relaxing lobby and bar. Good value 4 star accommodation and service. September 2, 2013
Rated 5.0 out of 5.0 by Leelee Looking for disabled accommodation in Sydney is not easy, this hotel was GREAT. My husband has a electric scooter and was able to access everywhere in the hotel. Breakfast was included and the staff went out of their way to make sure he was able to have comfort in the dining room. We would definitely book there again September 1, 2013
Rated 4.0 out of 5.0 by room and bed very comfortable This has become my hotel of choice in Sydney. I've stayed here a number of times over the last 7 years or so and have had only one minor problem in all that time. Rooms are fresh and comfortable and staff are generally friendly and efficient. Concierge very helpful. August 26, 2013
Rated 4.0 out of 5.0 by Comfortable room with friendly staff We have stayed at this hotel many times in previous years but this was our best stay to date. Friendly staff, a comfortable and clean room and a very courteous concierge. The seafood dinner was sensational and quite an improvement to previous occasions of dining in the restaurant. Unfortunately the breakfast was very uninspiring which was very disappointing. August 26, 2013
Rated 1.0 out of 5.0 by frontdesk need improvement frontdesk need improvement on courtesy. not polite to customer............. August 23, 2013
Rated 5.0 out of 5.0 location,decor rooms first class hotel ideally situated room was clean modern could not fault anything about this hotel.the staff very helpful and friendly and the breakfasts were brill anything that you wanted.we have no hesitation in recommending this hotel as a great place to stay. August 22, 2013
Rated 5.0 out of 5.0 by best bed My daughter and I totally enjoyed our stay. One receptionist in particular, although I can't remember her name, was absolutely wonderful n very helpful. Brekky was yummy n staff gr8. A step into the Bath would be ideal more so for stepping out of it lol. The bed was beautiful. Was wonderful to wake up without a sore back. Worst thing was actually trying to get there and then when I did because there was signs saying no stopping buses excepted I was totally confused as to where I could Park to unload the car and then got lost as I couldn't just go around the block to get back there lol. The entertainment Centre parking is literally a hop skip n a jump away from motel but a sign out the front staying u can park there for checkin/unloading luggage would definitely benefit drivers. August 21, 2013
Rated 4.0 out of 5.0 by An enjoyable place to stay An enjoyable place to stay. Services were good, room very comfortable, location central to needs and ability to leave baggage after checking out a bonus. August 21, 2013
Rated 5.0 out of 5.0 by SErvice Shandee is the ultimate in giving service. My 2 visits she has been the most professional. August 21, 2013
Rated 5.0 out of 5.0 by great staff good food good value a great hotel close to all facilities great tasty food nice friendly staff maybey rooms need bit of an update but very good hotel August 20, 2013
Rated 1.0 out of 5.0 by location could not get into room till 4.30pm!!! then request late check out to compensate but only given till 12 noon to leave. August 19, 2013
Rated 4.0 out of 5.0 by Always good with holiday inns Had a client travelling with me and was all booked by us to be told he had to move to another hotel was told only 5mins away had to walk with all his bags no offer of a cab or anything I went and picked him up in the morning not a 5min walk very dissappointed Ian August 17, 2013
Rated 3.0 out of 5.0 by Tour buses by the drove I spent a full week at the hotel, and during that time there were at least 5 full bus loads of tourists in and out. This caused considerable congestion in the lobby, and at the elevators. The tour groups were rude, jumping in front of other guests when trying to get on the elevators (except the Japanese school boys and girls, who were very polite and waited their turn). Three elevators is not enough when a full bus of tourists are trying to access at once. The room was average at best. My so called upgrade was barely a normal room in most places. I have stayed around other Sydney hotels and for the price, this hotel was average at best. The staff was friendly and as helpful as they could be under the circumstances, but were not staffed properly when they should have know the buses were coming through. August 17, 2013
Rated 5.0 out of 5.0 by Good location Hotel located within Chinatown & Paddy Market. Easy to get the nice food & shopping. August 16, 2013
Rated 3.0 out of 5.0 by Great location, food ordinary. A nice enough stay. For the price I was disappointed. Room not ready when we arrived, complimentary drink a nice touch but house wine very ordinary. Room clean and comfortable, great pillows. Ordered room service from 'take-in' menu. Didn't eat most of it. Unappealing in the extreme. If it wasn't for the location I would choose somewhere else. Plenty of options nearby for a lower price. This hotel doesn't offer pool, rooftop view etc. There just aren't extras. August 16, 2013
Rated 5.0 out of 5.0 by Great place to be Right in the middle of everything. Friendly and helpful staff. Quiet rooms. Nice breakfast. Would be perfect if not for the expensive WiFi charge. August 16, 2013
Rated 5.0 out of 5.0 by Excellent location and buffet breakfast Excellent location directly opposite the Sydney Entertainment Centre and moments away from Paddy's markets, Chinatown and Darling Harbour! Easy access to an abundance of restaurants, shopping and public transport. The buffet breakfast was the best I have ever had with a 'juice your own' fresh juice bar and the staff accommodating special requests. The room was comfortable and quiet and we got late check out until 2pm and a free newspaper becaouse we were IHG members! I can't find anything to fault about this hotel. Excellent!!! August 15, 2013
Rated 5.0 out of 5.0 by Love the location Love the location, service, room, meals and staff. The staff are a credit to the service you provide. My only suggestion is, when a coach load arrive and take up the use of all lifts, making the wait a lengthy one, maybe a staff member could operate one lift for the coach load and leave the remaining lifts free for other guests. August 13, 2013
Rated 5.0 out of 5.0 by Overall great experience! I have stayed here a couple of time and every time it has been a pleasant experience. Friendly service, great location, nice food and the beds and pillow are so comfortable. Would recommend and I will definitely stay here again. August 12, 2013
Rated 4.0 out of 5.0 by Great Location We haved stayed at the Holiday Inn Darling Harbour on several occasions now. Generally we find the staff to be very courteous, friendly and helpful. The room is spacious and well equipped. This time we experienced the refurbished restaurant for breakfast each day, and noticed apart from the refurbishment a very significant upgrade of the breakfast menu. The location within a few minutes walk of Darling Harbour and downtown Sydney is ideal. We rate this hotel as our first choice when travelling to Sydney August 11, 2013
Rated 5.0 out of 5.0 by Holiday Inn Darling Harbour is a great place to stay. Holiday Inn Darling Harbour is a great place to stay. I am always welcomed and the service I receive is fantastic and above expectation. I enjoy coming to Holiday Inn Darling Harbour and look forward to every visit. The staff at Reception, Service desk, Shipley’s Restaurant and JB’s bar (especially Daniel and his team) are fantastic. Thank you team at Holiday Inn Darling Harbour for making my stay so enjoyable. I can’t help keep wanting to return to Holiday Inn Darling Harbour. Thank you Holiday Inn team. August 11, 2013
Rated 4.0 out of 5.0 by Clean and comfortable room great location I love this property however my stay this time was the busiest I have ever seen it!! With the pink concert you expect this hotel to be busy, but unfortunately our room was not ready when we got there. The young lady took very good care if us and gave us a complimentary drink. Same with having to wait at breakfast we were offered full breakfast at half price!! The staff are great and always go out of their way for you with a smile on their face!! Will stay again and again without hesitation! August 9, 2013
Rated 4.0 out of 5.0 by Very comfortable and great location Perfect location for visiting Darling Harbour, Entertainment Centre, Casino and Pyrmont. Hotel was spotlessly clean even though it was very busy and full as Pink was playing in the Entertainment Centre just across the road. King Superior room was spacious, nice colours and decor and the bed was very comfortable - best night's sleep I'd had for a week! Shower was over the bath which is always a bit tricky but could cope with that for one night. Empty mini bar which is great as we could fill it with our own drinks, food etc but would have been nice to have a little packet of biscuits to go with tea and coffee when we first arrived. Overall a great place to stay and the standard we expect from Holiday Inn hotels but we did think the high price wasn't really value for money. We we book a Holiday Inn room we never have to worry that the place might be grubby or run down. August 9, 2013
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