Rated 4.2 out of 5 by 301
Rated 5.0 out of 5.0 by Minguss Excellent Location, Clean and Tidy
Stayed here on a Friday night.
The location for exploring the Potts Point area is amazing as you are on the street of bars and restaurants.
August 20, 2014
Rated 3.0 out of 5.0 by Dave6958 Comfortable bed, clean room
Amenities throughout the hotel were clean however some areas, particularly the bathroom were looking 'tired' and in need of a facelift. Interaction with all staff was efficient and friendly even though the hotel was busy. I would have preferred a more modern room and one a little higehr up to be away from the street noise.
August 17, 2014
Rated 5.0 out of 5.0 by Sveta8 A welcome grown-up refuge
A family funeral requiring an extended Sydney stay of 10 days was a tall order for the needs of two middle-aged [nerdy] traveling U.S. based historians. Holiday Inn Potts Point met our hopes and dreams at a challenging moment perfectly. At a difficult time for us, the fantastic beds, beautiful views, spotless rooms, lovely provisions, interesting film choices, all proved to be better value than up to the minute decor at inflated prices. Meanwhile, the superb staff, at every level, are unsurpassed by any we have encountered in many hotel stays over the years. A pool would have been nice, very nice, but was not a deal-breaker. Breakfast was fresh, healthy, diverse, and thoughtfully presented, and for all tastes and needs, by a wonderful staff of fine restaurant and bar professionals. More generally, no problem or question remained unsolved -- indeed we were most impressed with all the staff's lightning attentiveness, knowledge and skill. We would go back in a heartbeat and wish the U.S. and European counterparts were half as good. It was warm, relaxing, and well, nurturing, when we needed it.
August 13, 2014
Rated 5.0 out of 5.0 by The 3 of us A most enjoyable stay
The staff are wonderful. Always helpful, friendly and courteous in all areas of the hotel.
August 13, 2014
Rated 4.0 out of 5.0 by amelia83 attentive service and great location
The hotel staffs are friendly and would attend to your needs. The location is also great, if you like eating late outside and lots of small convenience stores that are open 24hrs. The breakfast is also good mix of fresh fruits and full fry-ups.
August 12, 2014
Rated 5.0 out of 5.0 by Chisel Superior Service
We stay at this hotel many nights per year, and find the service, quality and price to always be spot on. Thanks to the entire Team, great work! We love this Hotel.
August 12, 2014
Rated 5.0 out of 5.0 by englishroseinoz Wonderful stay at the cross
Perfect location, friendly staff, clean and modern rooms with great views of the harbour. Reccomend this motel for future stays!
August 10, 2014
Rated 5.0 out of 5.0 by China Bear Only the best will do
This is without doubt the most central location for the busy businessman. It is so easy to get to your city location either by cab or train. Driving from the hotel is a breeze to any location in the suburbs. The staff are always welcoming and make your stay feel like home.
August 9, 2014
Rated 4.0 out of 5.0 by Rae71 View of the night lights were great
We wanted a room on short notice and we got a great room with a view and also of the fire-works over the northern beaches
August 7, 2014
Rated 4.0 out of 5.0 by XXXX_XX Booking via 1800 number
Absolutely hopeless system, saved by check-in staff's helpfulness
July 31, 2014
Rated 5.0 out of 5.0 by Gordon9999 Great Bed, easy to get to
This hotel gives you a good night's sleep and is easy to get to. The rooms are quiet, and dark. Even though only a short distance from the lifts, little noise was heard.
The Hotel is well situated for public transport and car access.
The restaurant is good although not best in class.
July 29, 2014
Rated 4.0 out of 5.0 by Nanda62 good location and great service
Good location and easy to access many key places in Sydney.
July 28, 2014
Rated 5.0 out of 5.0 by presidentwagner Great stay
Great hotel for the money. They staff went above and beyond for me while I was there. I even came back a week later and stayed again. Service in the restuarant is a bit spotty but that is the story everywhere in Australia. Food was good.
July 22, 2014
Rated 5.0 out of 5.0 by jacournat Convenient and great
Exceptional service. Best experience I have had in a hotel in a long time
July 21, 2014
Rated 5.0 out of 5.0 by Rossco 844 Great staff - Great sleep on new mattress
Excellect location to access city by train or taxi to avoid extremely high city parking costs
Great rooms with harbour view including Harbour
Bridge and Opera House
Very helpful staff
New matresses mean a great sleep
July 19, 2014
Rated 5.0 out of 5.0 by Bazza (Baz) Weekend visit
I will return again. It met all our needs.
Location is fantastic. Plenty of cafe's and restaurants nearby.
Just a short walk to the railway station. It can get you around Sydney or catch a bus. No need car a car!
Staff and service, I rated highly.
For a little extra, you can book a room with a view. I think it's worth it.
July 16, 2014
Rated 5.0 out of 5.0 by ChrisK72 Great Location
Easy access from the train. Centrally located for various activities around Sydney. The hotel was really clean and the beds were excellent. I will return to this hotel.
July 15, 2014
Rated 4.0 out of 5.0 by BangkokDon GOOD HOLIDAY INN STANDARD
I like Holiday Inns in Australia. Not pretentious, not too many bells and whistles. Just good, efficient service, spotless room, comfortable bed and blackout curtains. And this is what you get at the Holiday Inn Potts Point.
July 15, 2014
Rated 5.0 out of 5.0 by Ozzie 61 Great location
I have stayed at this hotel a number of times. It is in a great location close to public transport. If you want you are able to walk into the city. Rooms are spacious and many have a view of the harbour for the fraction of the price of hotels closer to the city. Staff are helpful.
July 13, 2014
Rated 4.0 out of 5.0 by KamW Sleeping quality
The mattress of our bed were too soft which made us couldn't sleep well.
July 11, 2014
Rated 5.0 out of 5.0 by fi3010 Great service, very nice rooms, very clean
Check in isn't until 2pm normally, but my husband arrived
ahead of us from overnight flight from Darwin. He was just hoping to drop bags into hotel early that morning but staff on check in said room was ready for him! He managed a good catch up sleep before we arrived.
All staff at all times were wonderful
Hotel is in a great central spot
Rooms extremely clean and well stocked
Bar downstairs very spacious and comfortable
Will definitely be staying here again!
July 8, 2014
Rated 5.0 out of 5.0 by Luckyphil Sydney
Would recommend this motel to anyone the service was great and the staff could not help you enough :-)
July 7, 2014
Rated 5.0 out of 5.0 by Canberradaddy Fantastic Staff
The best breakfast of any hotel, anywhere!!
great staff, especially Ashwin, Jason and Nicky who go out of their way to assist.
Location above railstation is a plus.
July 6, 2014
Rated 4.0 out of 5.0 by Mar1959 Holiday Inn Potts Point
Room was average but staff was friendly. Room wasn't very clean and food was also "average" but overly priced.
July 5, 2014
Rated 4.0 out of 5.0 by Mr.14 Great Service
A good option if you stay at Sydney. Close to CBD, transportation. Security is fine. Great Service
July 5, 2014
Rated 5.0 out of 5.0 by Burgo11 Well located, friendly and responsive staff
The Holiday Inn was well located and had friendly responsive staff with great accommodation. It was an ideal place to stay when visiting St Vincents Hospital.
July 5, 2014
Rated 5.0 out of 5.0 by Max S home away from home
The hotel and it staff continued to be a home from home when travelling ti Sydney. The staff are friendly providing excellent service. Rooms, particularly beds are extremely comfortable. It is also a great location right next t the station for ease of access to the city but also close to a range of eating place from the cheap to classy.
June 29, 2014
Rated 3.0 out of 5.0 by ChuckC1000 Needs better internet and power outlets
If you are a business traveler and intend to utilize the internet for any webinars or broadcasts over the internet, then you might want to do a test shot first. I recently stayed at Potts Point Holiday Inn and was unable to attend /login and stay up with the webinar video feed being broadcast to students. I had to download the broadcast a watch it after the fact. The file size was 1.5 GB and it still took 6 to 8 hours to download. Very very disappointed in bandwidth and speed of the internet connections offered by then hotel. I spoke with the front desk who said they would talk with their ISP and see if there was a way to get a faster pipe, but I never received any messages about it one way or there other. If the hotel wants to attract business travelers then they'll need to get to up basic business level mbps or gbps the rest of the business world operates. The hotel also needs to offer or install power plugs in the rooms for the average business traveler to plug all of their devices into for power. Preferably one with USB plugs as well as AC power. I'd say the average business traveler has 3 to 4 devices they need to plug and recharge.
June 28, 2014
Rated 4.0 out of 5.0 by anothergoodstay Attentive staff, great location
I have often stayed at this hotel and find the service excellent.
Food and drink is good.
Can get a good nights sleep with good mattress and pillow.
Location is excellent for driving and the hotel is above a train station, making it also convenient from the airport.
June 26, 2014
Rated 5.0 out of 5.0 by Jasher0 A good Solid Reliable Hotel
I think I have stayed at this hotel for a total of nine weeks over the last six months and have genuinely enjoyed the experience and have been coming back and will continue to.
This is a good reliable hotel for reasonable costs in a good location. This is not a five star luxurious resort, its quality is even a bit below other Asian Holiday Inns, but it serves its purpose well. Clean facilities, good maintenance quality and great staff.
The location always gets mixed reviews, but I think the location is a real bonus. Just outside the door are many restaurants, shops, grocery stores, fast food etc... Yes, there are Strip Clubs, Adult Shops, Brothels and many hostels; but it doesn't feel unsafe, I have seen many women walking alone apparently unfazed, and if those types of places bother you then don't go in, walk by. I feel that the multitude of food options and shopping, including a Sunday market far outweigh the less desirable options. Additionally the hotel is sitting on top of the Kings Cross train station, very convenient for getting around. There is ample parking in the hotel, it is AUD27.50/night which is actually fairly cheap for Sydney and it is connected to the hotel with in and out privileges.
The staff is very friendly and helpful, remembering guests and always smiling when greeting, I've had a minor problem with my room and was re-accommodated very quickly without any issue. The rooms are nice enough, many with a great view of the harbour and city; and I've never had any issue with noise of any kind.
The internet service is painfully slow, I have read that they recently upgraded their service, it hasn't improved over the last six plus months. Every guest gets free internet so I don't see a benefit for their rewards guests, perhaps rewards guests can sign up for the premium internet? I've never asked and that is not clear.
I've only eaten in the restaurant once, never opted for the breakfast, and the food was good. During this last stay I ordered from the in room dining a couple of times and was very pleased with the food. The "Take Inn" concept with carryout containers is nice, the food is very good and not too exorbitantly priced, definitely cheaper options outside but not too bad.
There isn't a pool, which would be nice, the fitness facilities are small, but not terrible.
Overall a good Solid Reliable Hotel that I would highly recommend to anyone coming to Sydney for any reason.
June 26, 2014