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Rated 4.3 out of 5 by 713 reviewers.
Rated 4.0 out of 5.0 by Great Location, Great Service The hotel is ideally located, however the best thing about this hotel is the attentiveness and great service the staff provide. Hats off to the management of this property for having some of the best staff I have encountered and I travel a lot. I would 100% stay in this hotel again and would recommend to anyone. December 21, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel Comfortable hotel with very friendly efficient staff. Excellent Sydney hotel to stay in if joining a cruise ship you can walk down to baggage drop. We will stay at this hotel if we cruise out of Sydney in 2015.e December 20, 2014
Rated 5.0 out of 5.0 by Great location & very attentive staff We stayed at the Holiday Inn for 2 days prior to leaving on a cruise and then for 3 days afterwards. The hotel is perfectly located close to the overseas passenger terminal for cruise ships, just one block away. It is also in the middle of The Rocks, close to Circular Quay, Harbour Bridge and walking distance to Sydney CBD. The view from the roof top was amazing! We encountered a little rain during our visit and as we were heading out for dinner, one staff member suggested we ask to borrow and umbrella from the front desk. Thank you! We arrived at the hotel at 9am after disembarking from our cruise. Obviously too early to check-in, but they securely stored our luggage and rang us when our room was ready. Our luggage was in our room when we returned. Little things, yes, but they make all the difference. Beautiful foyer complete with Xmas tree. We really enjoyed our stay. Thank you! December 17, 2014
Rated 5.0 out of 5.0 by Friendly Staff, great location The location of this hotel was great, wonderful staff and excellent breakfast. Would stay again. December 14, 2014
Rated 5.0 out of 5.0 by Superb location, relaxed trouble free stay. Stayed for 3 nights, location superb especially if arriving by ship. We'll run tidy Hotel with friendly efficient staff. Will definately stay in this Hotel again when in the area. December 14, 2014
Rated 5.0 out of 5.0 by Best stay We want to sincerely thank ALL of the staff there. Without you guys, the Holiday Inn would just be a motel. You all make it an experience. Food was fantastic, room was perfect, aircon was comfortable, view was superb overlooking Sydney Harbour. Everything you could need is right near you. Again Thankyou and the Holiday Inn is now our hotel in Sydney. Looking forward to our next stay and we are sending our daughters there too. Highly recommended... A special extra thankyou for exceptional friendly service to Dolma and Kayleigh, you went over and beyond your expectations and made our stay memorable.. December 13, 2014
Rated 5.0 out of 5.0 by Great Hotel Location - best location in town. Great views from the pool and deck area of Sydney Harbour, Harbour Bridge and the parade of changing cruise ships. We even had a view of part of the Bridge from our hotel room window. Lovely helpful staff really make you feel welcome. Old Sydney experience in the rocks with heaps of atmosphere and history. So glad we chose this hotel for our family memories. December 12, 2014
Rated 4.0 out of 5.0 Great location, "tired" room A great location, right in The Rocks, ideal for tourist exploration. Our only reservation - the room was distinctly tired and in need of inward investment. Furniture shabby, air conditioner noisy and antedeluvian in type and operation. Breakfast adequate, but not brilliant. Otherwise, we were delighted with our choice, and have no hesitation in recommending this hotel. December 11, 2014
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