Rated 4.2 out of 5 by 415
Rated 1.0 out of 5.0 by richardhong noise in room (room nubmer 826 )
when we had checked in , the staff of old sydney said that one of the best room in top floor was been reserved to us . of course it was a nice room , big and clean , but the room made a big noise in the night sothat we could not have a sleep till 2 am in first day . In spite the duty manager changed the new room ( room nubmer 430 ) in mid night , but we could not have a good sleep after 2am ( my wife was insomnia ) .
in next day , the hotel did not find a suitable room for us as platnium number reserved . we just stay in room 430 till three days after to check out . no newspaper daily , even no room service to clean up in second day ( I asked the reception to arrange room service when you returned to room at 6 pm ) .
we are really upset it is a way to platnium number in old sydney hotel .
November 15, 2012
Rated 4.0 out of 5.0 by PeteandNeet Great Location
We used reward points to celerbrate our wedding anniversary. Anita really liked the location and the staff were great. The view of the Opera house from our room was brilliant - thanks you!
We were able to walk down from the Hotel and see Prince Charles visit. We aren't royalist but Anita still got to shake hands which made the visit exciting.
The only negative was the room still had some road noise throughout the night - but it was a small price to pay.
Thanks for a great stay
Peter and Anita
November 15, 2012
Rated 4.0 out of 5.0 by DesiRon Very comfortable beds...
After a sleepless night at another hotel nearby.. Due to road noise and internal noise.. We phoned the Old Sydney at 7-30am to check availability.. The reservation staff were great.. Offered us a choice of 3 rates.. We arrived around 8.30am and checked in.. They had a room ready & waiting.. So we were able to offload our bags, unpack and have a rest prior to our Sydney Harbour Bridge Climb at 10.am.. Only a short walking distance from this hotel..
We had very comfy beds, in a clean room...with widows that opened even though they were double glazed..
After a very restful nights sleep.. We had a beautiful buffet breakfast which was included... GREAT VALUE...
Very friendly staff in all areas.. We would definitely go back...
November 15, 2012
Rated 5.0 out of 5.0 by salsanova1 awesome place to stay
rooms are comfortable and the shower has awesome pressure with all you need for your bathroom requirements.
the beds and pillows are really comfortable, with all we needed ( but no mini bar ) although room service was provided tweenty fours hours.
down stairs lobby is attractive and comfortable and all the staff are great , very helpfull and friendly.
it was a little differcult to find where to park ,as it is up a side alley next to the hotel. but once there, the valet parking took over and all was fine . easy to book in and we were lucky to be upgraded to a king sized room.
we didn't try breakfast or did we eat in the restaurant, but looking at the menu ,although reasonably priced ,there was not a lot of selection.
also the bar shut at eleven oclock .about when we came in .
this hotel is situated in a great area of the rocks sydney ,t here are plenty of entertainment, eateries , markets once a week and food fair at lunch times on friday .within walking distance of the opera house and the city ferries , train station and bus services
overall we really enjoyed our stay here
November 13, 2012
Rated 4.0 out of 5.0 by HappyTrekker Great location
It would be difficult to find a better place to stay for a visit to Sydney. The Holiday Inn is close to almost everything you'll want to visit, an easy walk to museums, parks, restaurants, the opera and theatre. Plus the train station and ferry terminal are only a few blocks away. Add in the friendly, helpful staff and you have a wonderful place to lay your head at night after enjoying the sights of Sydney.
November 10, 2012
Rated 2.0 out of 5.0 by Figoom Disappointed
Expected better service and better room quality for the price and loaction. Did not feel the privilege of being a Priority Privilege Member at any time. Would not recommend or stay again, disappointed. Needs refurbishment.
November 9, 2012
Rated 4.0 out of 5.0 by Regswordfish 21st century how much for wifi?????
Ideal location for visiting Sydney. But get the Comms up to date when you are travelling with tablet smart phone etc you need WiFi either free or at a reasonable cost. It's the 21st century gouging people for connecting to vital devices is just plain unreasonable and makes planning and all the other Comms activities difficult.
November 9, 2012
Rated 4.0 out of 5.0 by DavidsReview So close to the action
The location of this hotel is great, if it is your first time in Sydney, this gets you so close to a lot of the major sites all within a nice walk.
The desk staff definitely looked after us well, and were very courteous. The bed was great, and although we had a corner shaped room it was still roomy enough to be comfortable, and although a little older and some modernizing could be done to the rooms, corridors, etc. It is still neat and comfortable. Unfortunately the pool was being serviced, which we didn't know until we got there, but the view from there is still a site to see.
November 8, 2012
Rated 5.0 out of 5.0 by plb1 Old Sydney
My husband and I have stayed at a few 5 star hotels and we have never been looked after as well the dining staff and the bar staff were excellent and could not do enough for us
November 8, 2012
Rated 2.0 out of 5.0 by ZZZZZZZZZZZZ not what we expected
Despite being told by the manager of promotions that we would receive breakfast for two each day I was told on arrival that wasnt the case.On arrival I was told what floor the pool was on but at no time were we informed the pool was out of order,it wasnt until we went to go for a swim,spa or sauna only to find a sign on the gate saying it was all closed upon making inquiries we were told it would be out of order our whole stay,part of the deal with priortiy privelege is a news paper delivered to your door each morning guess what! it didnt happen so what we thought was going to be a relaxing few days in the sun around the pool just didnt happen it propably would have been a good idea to let us know before we arrived so we could have made a decicion to stay with you or go to one of your other hotels so as it turns out we will not be rernewing our priortiy privlege with you because of this experience
November 7, 2012
Rated 5.0 out of 5.0 by Bronwen23 Quiet, comfortable and great location
This is a fantastic place to stay if you are unfamiliar with Sydney, don't have a car and want to see the best of the city - any or all of the above. Even with luggage it is a pretty easy walk from trains arriving at Circular Quay so can save money on cab fares to and from airport. But even better you are within a couple of minutes' walk to just about everything - all the ferries, the historic Rocks district, Opera House, Botanic Gardens and Farm Cove and of course the city's shops, malls, squares etc. You just can't possibly get lost, but if you're worried ask for the handy concierge map. Our room on 6th floor was unbelievably quiet, beds super comfortable and very clean. We mostly ate out (so many fascinating choices!) but after one very long day took the lounge bar option for our evening meal, which was fine. We didn't miss having a dining restaurant in the hotel. As I'm a senior on a part age pension the Seniors' discount offered by Holiday Inn, with its maximum flexibility, is a real positive. Staff are efficient and pleasant - would love to come again and will happily recommend to others. We had a ball and didn't want to go home!
November 5, 2012
Rated 4.0 out of 5.0 by butterflydoris Nice View at swimming pool
I used my reward points to book 3 nites here. As there were some internal mistaken the hotel staff had made before I arrived and it was my honeymoon, i think they arranged a nice room for me to overlook opera house from my window.
It locates in George st.,where the central of Sydney and you can find everything in the neighborhood.
Swimming pool on the top is the thing you cant miss out. The view is just fab....
October 26, 2012
Rated 4.0 out of 5.0 by stocca GREAT LOCATION FOR VISITING SYDNEY
First visit to Sydney as a tourist. Hotel was in a great location to all tourist needs: the Rocks historical area,Opera House, wharf for connecting ferries, circular quay railway station, restaurants & CBD. All were within an easy walking distance.
The staff were very helpful and informative.
Room ( king deluxe) was clean and tidy. The bed, pillows and linen were very comfortable to sleep on.
View from window not very exciting, just overlooking the Rocks retail area.
Area was very quiet, which made sleeping easy.
The en-suite was very clean and tidy with a change of towels and linen everyday with supplies of shampoo, soaps etc.
The in house breakfast was great value and the made to order pancakes a highlight. Again dining staff courteous and helpful.
Would definitely visit again.
October 26, 2012
Rated 4.0 out of 5.0 by grannie friendly service and very comfortable beds
stayed for 3 nights in October with my 2 daughters and niece. We had 2 rooms next to each other and we found them to be very comfortable. The beds were awesome and the linens were very fresh and clean. The view from the room was nice and the pool and view from the roof was amazing. The staff were very friendly and helpful and the breakfast buffet was great. Have stayed in Holiday Inn Fisherman"s Wharf in San Francisco and love that the beds were the same quality. Only downside was that there was no ice machines on any floor and the bar in the hotel charged me almost $4.00 for a can of coke...Almost $20.00 for 5 cans of soda!!
Overall, loved our stay and the location and would highly recommend this hotel to other visitors in Sydney....
Rooms seemed clean but when we pulled the table out between the beds to plug in cell phone there was a lot of dust and white feathers!
October 21, 2012
Rated 4.0 out of 5.0 by KeGl Great service, good view but noisy room
I have stayed at Old Sydney Holiday Inn many times and normally everything is ok, but this time the room was so noisy because of the air conditioner I couldn't sleep most of the night.
For the amount I paid I would normally get breakfast included but this time the staff behind the reception wouldn't want to provide that.
If I wasn't a priority club member I wouldn't be staying at Old Sydney Holiday Inn any more.
October 17, 2012
Rated 4.0 out of 5.0 by Rabbit Comfortable room and great location
We were very happy with our stay at our favourite CBD accommodation. We love the Rocks and the from getting from A to B. Also appreciate the late checkout.
October 8, 2012
Rated 5.0 out of 5.0 by PhilandKate62 Perfect spot for a Sydney City-Break
Old Sydney was the ideal location for our short stay in the city, and more than lived up to our expectations. First and foremost was the location, in the beautiful Rocks area of Sydney, the historic heart of the City. Literally 5 minutes walk from Circular Quay, where most of the ferries and tourist boats ply back and forth, with the iconic Opera house no more than 10 minutes from the hotel.
The rooms were comfortable, with all the facilities you need for a short or long stay.
Finally, all the staff we encountered were friendly & helpful, especially when we requested an early check-in following our overnight flight from London. Altogether, this hotel was a real find.
October 7, 2012
Rated 5.0 out of 5.0 by AnotherChapCalledGary Excellent!
The rooms aren't brand new (but they are high quality). The rooms aren't cheap (but neither is anything in Australia). The breakfasts were a highlight and the location can't be beaten for the price.
I would (and probably will) stay here again.
October 5, 2012
Rated 4.0 out of 5.0 by CAPTRON GREAT LOCATION
I have stayed in this hotel 2 times before this trip and enjoy the location and the great staff. Our room on the fourth flood at the front of the hotel was large and quiet. The room had one problem that should have been an easy fix but was not fixed by the staff, the room was missing a black out shade on one window (the brackets were there but no shade) This shade was a standard size and probably had been missing for some time but someone was just to lazy to order a new one. The problem I have with this hotel and most Holiday Inn's outside the USA, they do NOT have free internet a must in this day and age. Will definitely stay here again.
October 3, 2012
Rated 5.0 out of 5.0 by Sherryle Great locality/friendly helpful staff........
Great locality, great service, comfortable rooms (cleanliness in bathroom could have been better-that was the only negative).
Comes highly recommended.
September 30, 2012
Rated 4.0 out of 5.0 by SebGen Aussie Trip
Nice location for this hotel, and the view on the Opera is really incredible!
September 28, 2012
Rated 4.0 out of 5.0 by OGGY Great Location
My wife and I re-visited this hotel in Sept.2012 after holding our wedding reception there in 2005.
We arrived fairly tired after touring Australia for 3 months in a Motorhome. Reception very friendly and helpful. Room was pretty good. Large bed, clean linen, large TV, pay for Internet, bath and shower, fully stocked with soaps, shampoos etc., fridge, tea and coffee etc. Room service was very good but usual hotel prices.
The local Sydney Tour Bus stopped outside the front door every 30 mins. or so. Ideal for local travel around city, Bondi etc.
Great view from Rooftop Terrace. The swimming pool was heated and the Spa even hotter. Great place to relax after a day sightseeing. The bartender was very polite and helpful, and made some great cocktails.
The breakfast was really good. So much choice and help yourself. It started the day off well. Definitely worth the money. The hotel was next door to the weekend markets too - another experiece. Checkout also was very easy.
The only fault I found was that there was nobody around to help with our bags to and from the taxi to the room and vice versa. We had come from the UK and travelled around Australia in a Motorhome for 3 months, so obviously had a large amount of heavy luggage with us. In fact when we balanced them on the trolley , the top bag fell off and cracked a bottle of Jim Beam inside my wife's boot. As my wife is disabled, I had to manage the heavy rollbags, hand luggage, laptop etc. on my own. The only time I was offered help was when I was wheeling the laden trolley to the taxi through the lobby on the way out.
Apart from the lack of available assistance with luggage, I found our stay very comfortable and would visit there again.
September 28, 2012
Rated 3.0 out of 5.0 by Echelon2407 Great Location
I stayed at the Holiday Inn - The Rocks Sydney on the weekend of the 21/9/12, we had 2 rooms which were very spacious, clean and comfortable. I have only one complaint and that is the noise from the markets being set up from 4am, I was unable to sleep from then on, we had been on a night out and to be woken up at such an early hour was annoying. I mentioned this to the staff when I checked out and they were aware of this. I will stay there again IF the other side of the Hotel is available, otherwise I will find another Hotel. I had to travel 5 hours that day and was quite fatigued.
September 27, 2012
Rated 4.0 out of 5.0 by mich Very comfortable beds and pillows
I think we had the best sleep. Felt like you were sleeping on a cloud. Excellent
September 26, 2012
Rated 4.0 out of 5.0 by JanG 607 has a fantistic view
We have been priority members for a number of years and I have seriously been looking at not renewing my membership as every time I try to use the vouchers there has always been a problem. You buy our loyalty when we sign up to Priority but in the past that is where it stopped. We started staying at this establishment - Old Sydney at the Rocks - when it was the Park Royale and didn't see the need to change when it became part of the ICH group. In all the years we have been staying there this was the best room we have ever had. After this stay we will be looking at how other ICH establishments compare. Old Sydney has renewed our faith for now.
We used the 25% off best flexible voucher which made the room rate very pleasing. The check in on arrival was very efficient - sorry but I have forgotten the young man's name. When we passed through the lobby on our way out he asked us if everything was OK with the room and if there was anything we needed please contact reception.
When you open the door to 607 you immediately see the Sydney Opera House and being Australian we never realised how beautiful the Sydney Opera House looked - picture perfect - looking out through the framed window, the stark white sails against a clear bright blue sky. What a view. Looking out the window you see the part of the Harbour Bridge and the Harbour right around to Circular Quay. Day or Night the view was fantastic.
The staff at breakfast seem to have lifted their game also. They were constantly checking the hot food buffet and this was very noticeable. Last time we stayed that didn't happen and when my husband ordered fried eggs - sunnyside up - they came out almost raw - he didn't eat them and I couldn't stand to look at them. This time the eggs were perfect. Well done to the chef and his team.
We hope the next time we get the same room and the staff at reception and at breakfast have the same attitude - well done Old Sydney.
September 26, 2012
Rated 5.0 out of 5.0 by SYDNEY EXCELLENT LOCATION, GREAT VIEWS
EXCELLENT LOCATION, GREAT VIEWS, FRIEDNLY, RELAXED STAFF, GREAT POOL ON ROOFTOP. WOULD STAY THERE AGAIN.
September 24, 2012
Rated 3.0 out of 5.0 by faykayray great geographical position
Stayed in this hotel before & found everything satisfactory so returned due to its very close proximity to Circular Quay & being in the "heart of everything" & again we found everything was fine but nothing outstanding, other than its wonderful position. For a city centre hotel this is the best.
September 24, 2012
Rated 5.0 out of 5.0 by Lenny Australia
Great location to the ferry's and the train.
Actual had a rental car took it back since we didn't use with the location of the hotel.
For my first trip to Australia I picked the right hotel.
Great view of the harbor and the bridge especially from the roof top pool.
September 21, 2012
Rated 4.0 out of 5.0 by Wally Bathroom
Bathroom is totally outdated. Both tab as shower is impossible to tune so either its cold or you burn your back.
Location is great though........
September 21, 2012
Rated 3.0 out of 5.0 by VKNY Location great, Hotel needs a revamp.
Although I very much enjoyed my stay in Sydney, the hotel needs a bit of a re-vamp. It's a little old.
Great location though.
Somewhat noisy during the night - very noisy bin collectors and works were being done several nights during my stay.
Definitely not sound proof.
September 18, 2012