Rated 4.4 out of 5 by 1096
Rated 5.0 out of 5.0 Great hotel, great location and staff gave excellent service.
Second visit to this hotel, and will go back time and time again. We were treated like royalty! Nothing that we asked for was a problem, staff were exceptional. Food was beautiful and room service was excellent.
February 4, 2016
Rated 4.0 out of 5.0 by afb0909 Convenience and Staff Attitude Make up for Shortcomings
There is no getting away from the fact that the rooms and bathrooms at the Holiday Inn, Old Sydney are, well, old! Its clean, its functional but they distinctly lack the 'WOW factor'.
However, the enthusiasm and courtesy of all the staff far outweighed any of the shortcomings that the rooms may have. Rarely in Sydney are you welcomed with such a warm smile as we received from 'Anna' when we checked in. The room/s were processed, the car taken and parked and offers of restaurant reservations and other such courtesies were made. I dont think that I met one staff member that did not say 'hello', 'good morning' or 'good evening' depending on the time of day - refreshing!
Of course the convenience of the Old Sydney Holiday Inn is almost unbeatable and for value for money, I thought it was pretty darn good.
February 3, 2016
Rated 5.0 out of 5.0 by Cats Supporters Happy Campers
To be able to enjoy the various attractions by day of Sydney and then go back to the Hotel and cool down and relax in the swimming pool or spa with the most spectacular views of the Bridge, Opera House and general CBD skyline by day or night was second to none in our travelling expriences.
February 2, 2016
Rated 5.0 out of 5.0 by goanna67 Great service and location
Recently stayed at the Holiday Inn due to departing on a cruise from the Overseas Passenger Terminal. Excellent location to the Terminal and other Sydney icons and loved the view from the pool area. Customer service was excellent. Thank you.
February 1, 2016
Rated 5.0 out of 5.0 by keeeef Best breakfast ever
A great location in the Rocks area of Sydney, within our limited history on this fantastic continent. The breakfast and the staff who cook and assist you are truly helpful.
January 27, 2016
Rated 4.0 out of 5.0 by Scottyoz71 Great position
We enjoyed our stay at the Old Sydney Holiday Inn. We have 2 x children 5yr and 3yr when we booked the option was for 2 x double beds which worked for us, when checking in we were offered an upgrade to a Bridge view room for an extra $25.00 this was taken however the room had a only 1 x bed and an uncomfortable pull out sofa, so view upgrade but room quality down grade. My other concern is due to safety, the spa on the roof top when the blower is turned on has an unprotected suction which is so strong that an adult in the pool struggled to remove their leg which was sucked to the side, I am sure a child or elderly person would not have the strength, this should be looked into as I am sure it doesn't comply with current spa regulations. This Hotel is in a great position, we only had breakfast but this was good, the foyer bar could be upgraded with some more options and atmosphere.
January 26, 2016
Rated 5.0 out of 5.0 by Rod & Lyn Lovely relaxing stay
From the minute you arrive you feel comfortable, with very accommodating staff who are happy to oblige with anything and plentiful with information. Great Concierge service, superb breakfast and even a phone call a few hours after check in to see if everything was OK with the room. Beds are comfortable, lovely pillow choices to suit all requirements. Added benefits if you are an IHG member - thoroughly recommend this property as it is close to the Rocks and Circular Quay/Opera house etc.
January 26, 2016
Rated 5.0 out of 5.0 by Philgb Still one of my favorite places to stay
Prices per night are generally a little high. Staff are always great.
January 26, 2016