Rated 3.8 out of 5 by 41
Rated 4.0 out of 5.0 by Lynelle Comfort away from home
This is my sixth stay here and I keep coming back because of the lovely service and the comfort away from home. The bed & pillows are very comfortable and I never have any problem sleeping. The plenty of and free parking is a saving and the food is all good. Breakfast is a well catered buffet with something for everyone.
October 22, 2012
Rated 4.0 out of 5.0 by SuperHoopsFan Great Location but awfully noisy air con in room
This hotel is perfect for exploring the Sydney area, especially the Blue Mountains. It is also just 20 mins drive from Parramatta where you can get the train or ferry to Circular Quay.
There are a variety of shopping Malls within a 5 - 20 min drive.
The rooms are clean, the staff really good and the area is safe. In fact the staff were more than good, they were excellent.
The quality of food at breakfast is very good but the menu never changed in the 4 nights we stayed. It was very repetitive. Why cant they change just one item every day? The hot food was scrambled eggs, English or American bacon, hash browns, bean, mushrooms, rice and Eggs Benedict. During the week an egg chef was available too. There was also fruits, yoghurts and assorted breads.
Don't get me wrong, I love eggs and bacon - the full monty - but to have exactly the same items available every single day strikes me as a lazy way to operate. I would suggest the management t change one item every day.
But the one thing that really disappointed was the awfully noisy AC in the room which ruined a few of our nights. It was like a truck rumbling through the room and every time the AC cut in and out there was a loud clunck. The fridge too was noisy. Not acceptable for a 4 star hotel but then again I had a similar experience at a new Holiday Inn in Thailand earlier this year. So maybe its an idiosyncrasy of all new(ish) ICH hotels that the AC is overly noisy?
Would I stay again. Yes I would but I would bring earplugs and only have breakfast at the hotel once every 3 days, eating outside - even at McDonalds - to add a bit of variety
October 22, 2012
Rated 5.0 out of 5.0 by Edward Neat and practical!
As a frequent business traveller, I love the fact that I can check into a hotel, where I'm greeted by friendly staff, and then rest in a clean, quiet and comfortable room.
August 30, 2012