Rated 4.5 out of 5 by 521
Rated 5.0 out of 5.0 by hawaiianbi restaurant
more staff needed during busy times. we were told the wait would be long due to a large group during dinner time, but also that this was a scheduled event. it would have been nice to have more staff to assist, and service the other dinner guest. we waited a long time for service.
July 19, 2014
Rated 5.0 out of 5.0 by lbj39 easy to use when travelling
easy to use when travelling using Sydney airport. We always stay here when we are flying domestic or international
July 18, 2014
Rated 5.0 out of 5.0 by Kayzie Friendly staff, great room and service
We decided to stay at Holiday Inn at the last minute after our flight interstate was cancelled and we needed accommodation close by the Airport. We weren't disappointed.
The reception staff were very efficient and very friendly. Our room was excellent as was our meal.
We will definitely stay here again when we are in Sydney.
July 17, 2014
Rated 3.0 out of 5.0 by bbts staying for work
This is a nice clean hotel with friendly staff. The rooms are comfortable and provide a good nights sleep.
July 14, 2014
Rated 5.0 out of 5.0 by JoeBagofDonuts Very nice hotel
This is a great place to stay when at the airport in Sydney. Very clean, comfortable, and modern. I wouldn't recommend it as a "home base" while in Sydney as the taxi costs to the city are expensive #although I would recommend staying at the Holiday Inn the Rocks while in Sydney#. The only negative is the shuttle system to and from the airport as there is no reservation system. We filled the shuttle going to the hotel from the airport #one more person and there wouldn't have been enough room# and two people were left behind at the hotel on the shuttle going to the airport from the hotel as the shuttle was full. Price is a little steep for an airport location, but it is a very nice hotel.
July 11, 2014
Rated 5.0 out of 5.0 by Travel _Bug Very good service as always
After a long tiring day, we finally got to relax in the hotel. The customer service at the check in was very good.
The in- room dining was great and had a lot of selection to choose from. All other facilities were very good as well. I would definitely recommend the hotel if you want to stay near Sydney airport. Cheers!
July 9, 2014
Rated 3.0 out of 5.0 by Andy1112763 Platinum guest
No free shuttle from airport. Long time to checkout.
July 8, 2014
Rated 5.0 out of 5.0 by Mr Michael Perfect Stop Over!
Perfect night! so close to the airport was exactly the stop over i needed before continuing my travels. immaculate rooms, relaxing, super comfortable beds & linen & not a noise to be heard! Highly recommended! Oh & the staff are fantastic! Enjoy!!!
July 8, 2014
Rated 4.0 out of 5.0 by kfba49 value for money
Stayed at this hotel several times before flying out and have always had value for money, plus also it is within distance as we mostly arrive at hotel unless we use the park and stay package which have used previously.
July 8, 2014
Rated 5.0 out of 5.0 by Sim Sim Excellent stay but short...
Enjoyed our short stay at the hotel. From being checked in to room amenities to restaurant facilities all went
well. Well done, HI, Sydney Airport.
July 5, 2014
Rated 5.0 out of 5.0 by redbull3 Business Stay
Staff at check in great. In room dining very nice, excellent food and very prompt. Bed comfortable.
July 4, 2014
Rated 4.0 out of 5.0 by Fred2541 Handy for airport
Good, clean and comfortable in close proximity to airport. Bar menu food very good although being a Friday evening, packed with office workers for after work drinks and seating was bit hard to get initially. Otherwise great.
July 3, 2014
Rated 3.0 out of 5.0 by Lowey23 Convenient Location to Sydney Airport
We have stayed at this hotel several times and have found it to be a convenient location to the Sydney Airport. They offer a free shuttle service that is always efficient. The Park Fly and Go package is usually the main reason we stay, although sometimes it has been too expensive and we have stayed elsewhere but this time it was reasonable.The staff have always been very good except for our last stay where they were a little lax on a couple of things. Overall the rooms are very nice, quiet and clean. The bar has some reasonably priced meals and snacks but can be quite busy but is overall very good.
July 3, 2014
Rated 5.0 out of 5.0 by PhilF911 Overnight stay
Overnight stay while awaiting flight out from Sydney to home. Nice hotel, good amenities, good food in restaurant (not so good in the bar). Had a good night's sleep and flew out the next morning.
July 2, 2014
Rated 3.0 out of 5.0 by numbat Accomodated by Airline due to Cancellation
Shuttled to Hotel as flights cancelled. made to 'wait' hours whilst exhausted no offer of token refreshment.
Room was hot and aircon did not cool it down sufficiently. Room service pizza was stale, cold and tasted like cardboard.
On check out was overcharged and when front desk challenged politely he pulled a surly face. he also was dressed in an un ironed shirt, very unprofessional.
Breakfast choices good except lack of cutlery and table cleaning. Soft poached eggs were hard and cool.
I was manager in a 4 star hotel Sydney and found levels of staff attentiveness and appearance below par apart from one gentleman.
Carried own cases to and from 3rd floor as no porters.
Room aircon did not work properly. However room service very good. Biggles barstaff excellent.
July 2, 2014
Rated 5.0 out of 5.0 by Aggie70 Sydney Holiday Inn
Enjoyed the stay this time as before. Sure could have used you when we reached Dallas after a long trip from Sydney, having to refuel in TX, and cancelled flights to our home destination for a day and a half....making it a 40 hour trip before getting home, with no Holiday Inn in sight.
Bob and Marie Agrifoglio, Corpus Christi, TX
June 30, 2014
Rated 5.0 out of 5.0 by Chasin Wonderful stay if my travel have me back in Sydney I will stay here again:
All in All had a very good Experience during my stay, the staff was
very helpful with all my question. The food and service was very
good, no problem with the room, just before i was schedule to
leave they changed the TV service had a little trouble getting it
to work, I found it not be as good as the old one.
June 29, 2014
Rated 5.0 out of 5.0 by JimmyCBR Good break
Price and quality of room were excellent. Comfortable beds, pillows and good wifi access. Location is quiet and convenient.
My one minor issue was waiting for 15 mins to check in and no apology was given for keeping me waiting - common courtesy I would think (I don't mind waiting if the service provider acknowledges I have patiently done this). Nonetheless, the staff were well trained and polite in my interactions with them, including the check in process. I made two phonecalls to the front desk and was served very efficiently during this stay.
I am a regular at this hotel and look forward to many future stays.
June 26, 2014
Rated 5.0 out of 5.0 by Teizia Highly recommended
We stayed here for one night on our way from Wellington NZ to Bali. The airport shuttle was included in our rate, and was a great service, prompt and efficient. Check in and out were quick, and the room was fantastic, with lots of little extras.
The only small thing was when we asked when checking in how to get to the train station, we were told to turn left out of the hotel, when in fact we should have turned right. We walked a lot further around the block than we needed to, and had to ask a passerby for directions. It would be good if there was some information to give to guests on catching the train into the city, e.g. The station location, where to go in the city, etc. Other than that, we loved it and would definitely stay again.
June 24, 2014
Rated 5.0 out of 5.0 by Ian32 friendly staff
One of my favourite hotels, have visited this hotel frequently for the past ten years, it is close to the airport and a few hundred metres to the train services into the CBD. Would recommend it highly to business travellers requiring to relax after a hard day in the Sydney traffic.
June 24, 2014
Rated 4.0 out of 5.0 by sherkotie Quiet Place easy to go any where
Quiet Place easy to go any where Quiet Place easy to go any where
June 20, 2014
Rated 5.0 out of 5.0 by PNG-bound Clean, neat, quiet, comfortable
Thought this was an excellent place. It was closer to airport, which was what I wanted. In addition, it was cheaper than if I was to go to Downtown Sydney, which they all seemed much more pricey.
June 19, 2014
Rated 5.0 out of 5.0 by Smart Traveller Good Value for Money and Top Class Amenities
As we live north of the city, it was an excellent way to spend the night, (especially with the car parking facility offered), when catching a morning flight. Saved all the hassle of trying to get to the airport through Sydney's peak hour traffic. And with the car parking deal plus free shuttle it was a good value for money
June 19, 2014
Rated 5.0 out of 5.0 by Rick9999 Outstanding Value
First rate experience. I had the option to stay wherever I liked including far more expensive hotels like the Intercontinental in the CBD. I was a little worried that I might be disappointed but I wasn't. My company has business interests nearby and the Holiday Inn is definitely going to be getting our business.
June 18, 2014
Rated 5.0 out of 5.0 by lucky bird. all over a great experience.great value.
we were so great full to receive a very high standard
in service and room comfort.
June 18, 2014
Rated 4.0 out of 5.0 by Darren B Clean
Stayed 1 night before flying overseas, left our car there
for 12 nights excellent value undercover parking.
staff great clean rooms and good food.
June 18, 2014
Rated 4.0 out of 5.0 by terriv Good comfortable hotel close to airport
The Holiday Inn Sydney Airport is a good, value option for accommodation close to the airport. The restaurant is especially good and both the bar and full restaurant have great food options. The rooms are comfortable and quiet and we have found this hotel to be a better option that other more expensive and higher star rating options in the vicinity.
June 15, 2014
Rated 4.0 out of 5.0 by Rayw48 Holiday Inn Sydney
Clean and well looked after. Helpful desk staff. Comfortable room.
June 14, 2014
Rated 5.0 out of 5.0 by holiday maker 2014 stay again
if you can get a park fly stay package good value s
nice hotel clean staff all really nice especially the girls in the bar
June 13, 2014
Rated 5.0 out of 5.0 by LorraineA1 Comfort and style
Very comfortable pillows and attractive decoration. I liked the idea of identifying different types of pillows
June 12, 2014