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Rated 4.0 out of 5 by 136 reviewers.
Rated 4.0 out of 5.0 by Nice location for a weekend getaway Overall great experience staying there, but the complimentary food in room is a bit stale, and so is the chips in the lounge. Hot food was good, and the drink selection was good too. December 18, 2014
Rated 4.0 out of 5.0 by 空氣品質,有待改進 飯店房間內的空氣品質有待加強。 空氣中可以聞到有些許霉味,讓有過敏的我不是很適應 希望能夠改善,或是額外提供空氣清淨機等設備供客人使用。 December 17, 2014
Rated 4.0 out of 5.0 by 服務人員非常有禮貌 房間裝潢稍嫌老舊 從入住前到退房.遇到的服務人員都非常有禮貌,讓人心情很愉快.入住雙大床雙人房.房間蠻大的.但是房間的牆跟浴室都很老舊.尤其浴室地板都帶有發霉痕���,幸好床鋪感覺蠻乾淨又很舒適.性價比覺得一般,一樣的價格感覺可以住到更好的飯店.但是服務人員的親切讓人覺得非常優良! December 17, 2014
Rated 1.0 out of 5.0 by A terrible enperience We chose a premier room. After we checked in, we got the key and we tried to use the key card open our room...but we can't. So we went back the reception and told them this situation. We saw two staffs coming in different time to help the door....After 30 mins, thank the Lord, we can went in our room with only an oral apology. And then I found little pillows on the sofa needs washing, there was a bad smelling on them. The television screen was not good, too bright, too low contrast to I cannot watch the movie clearly. The bed sheet had a black spot as the photo. And the end, don't except the view even we stayed in 12 floor, we just saw a factory and graves on the hill. December 16, 2014
Rated 4.0 out of 5.0 by 前置作業週到,硬體有待提升 這次入住有預先來信詢問交通與枕頭的安排,相當貼心。房型的升等相當令人滿意,一些小贈品也頗讓人驚喜。但不可否認,從內到外的硬體都已顯老態,浴缸排水孔周邊的龜裂與鏽蝕也令人卻步。週末的高住房率,讓整個lobby都被接待團體旅客的圓桌佔滿,場面著實突兀。 平心而論,服務人員的水準很好,但業主對於硬體維護與更新的態度頗為消極。雖說只要掛著IHG的招牌就會有源源不絕的會員上門,但總覺得台灣這唯一的HI應該要更積極一點。 December 14, 2014
Rated 4.0 out of 5.0 位置不錯 飯店還不錯 深坑酒店位置對於要出入台北市的人非常方便 房間也很舒適 不過房務的部分可能得加強 當天我入住903有以下問題 1.電視原先可以正常收看,但隔天早上收看到一半只有聲音而無影像 2.浴室的門把非常不好開,要很大力向下壓 3.房間書桌底下有很多羽毛,感覺打掃時沒注意到,過敏體質的人會因為羽毛產生過敏反應 December 12, 2014
Rated 2.0 out of 5.0 by Inconvenient location The hotel's remote location is very inconvenient. My family and I on holiday found it very inconvenient to return to the hotel for a short rest or break as once we leave in the morning, it is more practical to return only at the end of the day. That makes it very tiring for us. The hotel shuttle service operates only hourly and drops passengers only at 2 stops in the city. This restricts our flexibility of departure and drop off. Pickup from city stops to return to the hotel is also not guaranteed. We have to call in advance. In addition, the small shuttle bus can accomodate only 5 passengers. The buffet breakfast could be better. The choice was limited. Replenishments were slow or limited. The food was not tasty. Ambience of the breakfast area was poor. The room shows signs of wear and tear e.g. with the furniture. One of the bathroom towels had 2 fairly large holes in it. I commend your front office staff though for very friendly service. December 10, 2014
Rated 4.0 out of 5.0 by great hotel in Taipei Clean and modern room and bathroom. Very friendly helpful staffs at the front desk. Minus: far from the Taipei City center, taxi ride will be 10 min at NT 250. Can improve on the following: increase the capacity of the shuttle bus - can only take 6 persons now December 8, 2014
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