Rated 5.0 out of 5.0 by Kentana EXCELLENT HOSPITALITY
We cannot say enough about the accomodations and hospitality at this property. Whenever travelling through or to Tallahassee, we always stay at this hotel. We always find the hotel to be spotless, the rooms cool, quiet and extremely well kept.
On our most recent visit, we arrived late (after 11:00 PM) and were greeted by a cheerful, knowledgeable and helpful front desk associate.
She immediately recognized us a Platinum Priority Club Members and advised that reserved parking was available immediately adjacent to the hotel. This associate exemplifies what we would hope all hotels desire in an employee.
Our check in was very quick and easy. Of course we found the room to be well-appointed, clean, neat and comfortable. We can always count of a good-nights' rest at this property.
We strongly recommend this hotel for the hospitality of the staff, quality of the accomodations, food service and the managements' attentions to detail regarding guest comfort.
June 6, 2013
Rated 3.0 out of 5.0 by Hen1 Excellent location very poor room
Excellent location for my business in Tallahassee. However the room I was given as a Platinum Priority Club member was very poor. Located on the second floor with the view of a roof and a very bright light near the window. Don't expect your room to get dark at night. After asking for an upgrade for Platinum membership nothing was done. Very disappointed. Restaurant and bar were excellent. Cleanliness of hotel and common areas were great. Just don't expect upgrade for Platinum membership or a decent room.
May 23, 2013
Rated 5.0 out of 5.0 by ETaylor20 Very Clean Rooms, Friendly Staff, Excellent Hotel!!!
My Wife and I stayed the night here on a recent trip to Daytona Beach. The Staff was very helpful and polite. The room was very clean, very modern and super nice. We had no problems with noisy neighbors or bad smells. The hotel was easy to find from the interstate and it was easy to get back on the interstate the next morning when we left. We would have stayed here on the way back if we had not gone a different route home.
May 22, 2013
Rated 5.0 out of 5.0 by Engineshop Tallahassee Holiday Inn
2nd time I have stayed there. Great out of the way location, yet close to everything. Very nice facility and the employees very friendly. I would absolutely stay again.
May 16, 2013
Rated 5.0 out of 5.0 by Art27 Best in the area
What a kind and courteous staff from the moment of check-in to check out. The staff couldn't do more for myself and my organization who choose to stay here year after year because they are just the best in the area hands down.
They are far enough from downtown (north end) to get out of "Dodge" and on the highway quickly, or 8 - 10 mins from the Capitol.
The grounds are always clean, the restaurant is well-stocked for a smaller venue.
One example of how you're taken care of during this past visit I tried to turn my TV on, but the battery was dead in my remote. I think a manager was up to my room with five remotes before I hung the phone up!
April 22, 2013
Rated 2.0 out of 5.0 by Kendol Have now stayed twice, not again
I have stayed the night twice at this hotel for business, the first time was fair but this last time was bad. For starters the TV would turn itself off every 30 minutes or so. Called the front desk, maintenance was sent but nothing fixed. This went on the entire night. The first time I stayed there the food was descent but thought it may have been what I ordered. Apparently its all the food, again dinner was bad at the lobby restaurant. In the morning I discovered the hotel fridge was out and my breakfast from home hot. Also I know its picky but no conditioner in the bathroom.
Unlike every other Holiday Inn I stay in, this hotel did not do the express check out with receipt slid under the door. At the check out counter no clerk to be found and when I asked why no express check out, I was told it was an inconvenience. When I told him about the fridge and TV he dd not care.
I travel for business regularly and stay almost exclusively at Holiday Inns and have never had an experience like this. I can handle poor food, bad TV and bad fridge but when management does not care about my experience I do not return. Next time I will drive an hour farther down the interstate to avoid.
April 11, 2013
Rated 4.0 out of 5.0 by Don1088 Parking
You have a parking area for platinum only. I was never able to park there. No more than out of 8 had a platinum pass and nothing was done about it. Either take it down or enforce it.
April 9, 2013
Rated 5.0 out of 5.0 by Buddy7 Gets Five Stars
Very quality all around...staff, room, bar service and food.
April 8, 2013