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Rated 4.4 out of 5 by 267 reviewers.
Rated 2.0 out of 5.0 by Unpleasant The check in process was pleasant, a new employee was being trained so it was not efficient, but they were courteous. When I got to my room it was dirty (no one cleaned it after the last guest checked out). I walked in to the room and said "hello, is anyone here?" to make sure that everything was okay. I walked back down stairs to let the front desk agent about the mishap. I told them that I was uncomfortable and disgusted by my experience; they seemed uninterested and non empathetic. They did change my room but offered no consolation for the trouble I experienced. The room was at the end of the hall and the furthest room from the elevator. They changed my room to the room directly across the hall from the first room, so needless to say I was still a bit uncomfortable, and felt a bit let down, especially after voicing my concern, disgust, and comfort level, or lack thereof. When I finally got "settled" into my room and started to get unpacked, I went to the bathroom to unpack my shaving kit and wash my face, I noticed the bathroom was not to the standard of cleanliness that I am used to at IHG properties. To go along with this, the room that I was in had terrible Wi-Fi service. I was unable to get any work done without coming to the lobby to work in the common area or in the “business center”, which is not much of a place to work. The “business center” is in the lobby directly by the front door, so there it is very loud and tough to get any work done. I had to go off property to a Starbucks to complete my work, which was an inconvenience, needless to say. This is my fourth or fifth time staying at this property, I stay here every time I am in Tallahassee, but after this past experience I'm not sure if it will continue to be. August 1, 2015
Rated 5.0 out of 5.0 by comfortable bed great service and the room was great and the bed was great August 1, 2015
Rated 5.0 out of 5.0 by Nice hotel We've stayed at other hotels in the area and this is by far the best. July 31, 2015
Rated 3.0 out of 5.0 by Best Holiday inn I have stayed in5 holiday inns this trip. Tallahassee was best except restaurant closed early and we had to order inn pizza. The bartender ordered it for me and it was good! Excellent service. Comfortable and quiet! July 29, 2015
Rated 5.0 out of 5.0 by Really good property No hassle stay. Great staff, great room. The desk staff knew my profile and accommodated with no problem. Room was clean, quiet and beds were very comfortable. Good nights rest on a long trip. July 28, 2015
Rated 5.0 out of 5.0 by Hotel Stay I must say this was one of he better experiences I have had since traveling and staying at a hotel. This Holiday Inn was excellent. The staff were wonderful, friendly, attentive and helpful. They keep cookies and fruit at you at the front desk. The bed was wonderful. The rooms were crisp and cold. I would visit this Holiday Inn Again. July 27, 2015
Rated 4.0 out of 5.0 by Tallahasee Stay Great. Had no problem during check in. Would stay here again. July 22, 2015
Rated 5.0 out of 5.0 by Everything was excellent and comfortable everything was excellent and everyone was very helpful. Also was very safe and clean. I would definitly return to this hotel. The crab cakes downstairs in the restaurant were the best I have ever had. July 22, 2015
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