Rated 4.2 out of 5 by 130
Rated 2.0 out of 5.0 by Kendol Have now stayed twice, not again
I have stayed the night twice at this hotel for business, the first time was fair but this last time was bad. For starters the TV would turn itself off every 30 minutes or so. Called the front desk, maintenance was sent but nothing fixed. This went on the entire night. The first time I stayed there the food was descent but thought it may have been what I ordered. Apparently its all the food, again dinner was bad at the lobby restaurant. In the morning I discovered the hotel fridge was out and my breakfast from home hot. Also I know its picky but no conditioner in the bathroom.
Unlike every other Holiday Inn I stay in, this hotel did not do the express check out with receipt slid under the door. At the check out counter no clerk to be found and when I asked why no express check out, I was told it was an inconvenience. When I told him about the fridge and TV he dd not care.
I travel for business regularly and stay almost exclusively at Holiday Inns and have never had an experience like this. I can handle poor food, bad TV and bad fridge but when management does not care about my experience I do not return. Next time I will drive an hour farther down the interstate to avoid.
April 11, 2013
Rated 4.0 out of 5.0 by Don1088 Parking
You have a parking area for platinum only. I was never able to park there. No more than out of 8 had a platinum pass and nothing was done about it. Either take it down or enforce it.
April 9, 2013
Rated 5.0 out of 5.0 by Buddy7 Gets Five Stars
Very quality all around...staff, room, bar service and food.
April 8, 2013
Rated 2.0 out of 5.0 by bjciii Clean & Average - convenient to interestate
Clean room, comfortable bed close to interstate.
Breakfast was good
Poor security - Back door from parking lot doesn't require a key of any kind to get in. Anyone can walk to the elevator unnoticed without a key.
No priority club recognition
Check-in wasn't ready
No reading lights by the bed
Trying to be loyal to IHG & Priority Club, paid up based on prior reviews and usually get treated quite well, but could have gotten a better quality room and experience from another flag in town.
Overall, will do in a pinch, but I wouldn't return to this property if I'm back in the Tallahassee area.
April 4, 2013
Rated 5.0 out of 5.0 by Traveler42 We love this place!
We were so impressed with this Holiday Inn, we are now going to make it our stop going to and returning from Orlando. Even the sleeper sofa was very comfortable. Most aren't. Room service very good as well as the food. We will be back!
March 27, 2013
Rated 5.0 out of 5.0 by 79silverado Very nice hotel
Very nice hotel. Would stay there again if ever in Tallahassee. I really liked the offer of a Budwieser or water when you checked in.
March 20, 2013
Rated 4.0 out of 5.0 by momfsu poor lighting in bathroom
Was an overall great stay. However, the lights in bathroom are too dim. Need to add more lighting or bring back traditional lightbulbs.
March 11, 2013
Rated 2.0 out of 5.0 by Bigofromnol Passing Trough
Could not understand why the check-in service during a block out date for regular reservations would be staffed by one that could not wait to get off and then by a one month new employee after she left. Your Bussiness center is one computer and has a broken printer. No privacy!
March 4, 2013
Rated 2.0 out of 5.0 by reecet Dirty Shower/ Not Cleaned
When I woke up and entered the shower, I saw a used piece of soap on the soap bar. This made me believe that the shower had probably not been cleaned. When I picked it up with a rag, I saw hair on the bar of soap. I inspected the floor and saw more hair.
I was ina hurry to get going so I turned on the hot water and flushed out the showeras best as I could and took a shower.
As I was leaving, I dropped off the piece of soap at the front desk and asked the manager to call me since he/she was not there.
I am still waiting for a call. My Phone Number is on file.
I was very displeased with this hotel. I stay at a lot of Holiday Inns and this is the worst. I understand there may be problems beyond control but cleanliness and managerial responses are a must.
February 18, 2013
Rated 5.0 out of 5.0 by fi5fofum One of the best HI's I have ever stayed at
I am a priority club member who travels occasionally on a limited budget. I rate this hotel as the best of any I have ever stayed at. The staff was courteous, polite and very helpful in every manner. The room was clean and comfortable and the location was great... I will definitely stay here again when I next visit the area.
February 18, 2013
Rated 5.0 out of 5.0 by KWSF Friendly Staff and Comfortable Bed
I pass through Tallahasse about once a month and this has become my favorite place to stay. The hotel is consistently clean, the staff is friendly, and the loction is convenient.
February 6, 2013
Rated 5.0 out of 5.0 by BobbyG Bistro 27 is really good - give it a try!
Excellent food at the in house restaurant - Bistro 27. Try the Crab Encrusted Grouper or the Sheppards Pie when available. After a long day of work it's great not to have to go out for a good meal.
January 29, 2013
Rated 1.0 out of 5.0 by Queenone Everything excellent with the exception of the shower head, which did not work properly.
Everything thing was excellent. The front desk personnel was excellent in our check-in.
January 23, 2013
Rated 2.0 out of 5.0 by DissappointedDad Bad stay, no management responce
I have stayed at this hotel on numerous occasions, always satisfied, booking through Priority Club, and usually book for the buiness group I'm traveling with. The other individuals don't want a bill with my name & address, hence the start of confusion thats been going on for years. But up until last Sunday night this was a minor irritation. Upon arriving this past Sunday, they lost my reservation, booked me into a noisy room (constantly running toliet & high pressure fill-rate), later that night - next doors room "toliet exploded" the clerk exact words, causing the the maintenance staff to wet vac/steam clean. This trip I had my wife & kid all tucked in bed but we were ready to move, no offer to move us but the staff apologized again and offered us a free breakfast pass which I usually get via Priority Club. Next morning, we're on a very tight schedule for he FSU walk through and the shower head malfunctions. Side note didn't mention to wife or staff-as I tried to get the shower head to work correctly, I noticed curly hairs smeered on the ceiling- GROSS! At the check out - The clerk said they were "really" sorry!
Yes they are SORRY!
At least the breakfast was great. I'll never book a room there again.
January 16, 2013
Rated 5.0 out of 5.0 by CND1 Thank You
I have been vitisting Tallahassee regularly in the last 24 months for business and always tried to stay at this hotel although it is a little out of my way. The reason I like to stay here because of the excellent staff and service they have. The staff is always freindly and professional, from the front desk to the restaurant. I also get good value for my breakfast at the restaurant especially it always comes with friendly smiles.
This has become one of my favorite hotels.
January 16, 2013
Rated 2.0 out of 5.0 by notpleased700 Holiday Inns down hill slide
In the past I have enjoyed staying at Holiday Inns. Over the last few years, I have noticed a downward trend in quality. The beds were not confortable. The cleanliness of the bathroom was not up to par. The TV picture was almost unwatchable. There was a surcharge for breakfast. The rugs in the halls and room was dirty. I do not recomend this Holiday inn.
January 11, 2013
Rated 5.0 out of 5.0 by Minnesota2012 excellent
The hotel staff was friendly and helpful. The room was spacious and clean. The food, drinks, bartender and wait staff in the Bistro were all excellent.
January 7, 2013
Rated 2.0 out of 5.0 by Nonnarosefl Disappointment in stay after a long travel day
Pillows were lumpy, not firm or soft as marked
Shower head was leaking and unable to give full spray
No government rate
Nice touch, free coffee and tea in the morning
Tolite would flush when not in use
January 4, 2013
Rated 5.0 out of 5.0 by Wmjm Always the best
We consider this our home hotel and we stay at least four nights a month here. Mike, Ryan, Jamie and Bill always take such good care of us. The food is very good for dinner and we do plenty of entertaining in the bar and restaurant.
We have heard rumors of some late night baking of peanut butter cookies but can neither confirm or deny those.
Will and Jenn
December 16, 2012
Rated 5.0 out of 5.0 by Cbm04c Sean/Shawn? (sp?) at the front desk was awesome.
Holiday Inn has been the one property that has been inconsistent about atleast recognizing platinum status and their customer service is hit or miss. I am not one hunting for an upgrade or free amenity, just a simple acknowledgement and 'thank you' for your loyalty. With that said, this trip to holiday inn I had a great check-in experience with "sean" and the people who were in front of me in line agreed. He showed patience, very 'hospitable' if you will, and overall "nice guy." Out of all of the front desk staff I have had contact with, at several IHG properties, "sean/shawm?" is the best! Kudos!
December 4, 2012
Rated 5.0 out of 5.0 by Covey Great Hotel and even better Staff
Front desk staff is always Smiling, freindly and remembers frequent guests.
Best choice in TLH
December 3, 2012
Rated 5.0 out of 5.0 by CAREYG JUST LIKE BEING AT HOME
WHEN WE GO TO SEE MY SON AT SCHOOL, WE STAY AT THIS LOCATION. WE GO ALMOST EVERY OTHER MONTH,AND THE STAFF AND SERVICES ONLY GET BETTER. EACH TIME.
November 28, 2012
Rated 3.0 out of 5.0 by Tomkatt Not the good check in or out
I normally have nothing but good things to say. But the last 2 times I stayed they were not the best in checking in . I guess in a hurry to get to the next in line. Haven't gotten my free water like the person in front of me or the beer behind me. and for checking out I was getting my bill placed under the door that hasn't happened the last 3 time. It has been new faces so it may be just a training thing
November 20, 2012
Rated 1.0 out of 5.0 by Mary6 Mary6
Front desk did not attempt to change our room location and lied about our room location
November 18, 2012
Rated 5.0 out of 5.0 by Dixieman GREAT!!!
I started staying at this location the first day it was opened and I can tell you that everytime I have stayed here it has been the BEST!!!
Thank You so much!
November 15, 2012
Rated 5.0 out of 5.0 by ABCFSU Room & Room Service
The room was clean and the beds comfortable. Room service food arrived hot - the way it should.
November 4, 2012
Rated 4.0 out of 5.0 by Cujonole Overall good stay
Very nice property, front desk staff was very nice and took care of everything quickly. Overall the place was a great stay and we would stay there again.
The rooms were not cleaned properly (coffee pot was dirty).
November 1, 2012
Rated 4.0 out of 5.0 by Denny Everything was good....except
I have stayed at this location numerous times and I must say that it is very good. However, on my last trip, I have to report that the breakfast service and food preparation was poor.
My order took (both mornings) almost twenty minutes to arrive and one morning it was under-cooked. You guys were good enough to not charge me, but the time delay made me late for a meeting.
When I stay with you, I normally eat dinner in the restaurant, but because of the bad breakfast experiences, I went elsewhere for dinner.
Other than the restaurant miscues, everything was good.
October 22, 2012
Rated 5.0 out of 5.0 by FSUMom Great expereince. We'll be back!
We had booked another hotel for FSU Parent's week-end and when we went to the room, I told my husband that I couldn't stay there. It was an old and worn hotel, but that wasn't the problem. Old and worn may still be clean. This wasn't. I went online and found this hotel had a vacancy and booked it immediately. twenty minutes later we were in the Holiday Inn Conference center and were greeted by the most precious girls that welcomed us, checked us in and gave us (still warm) oatmeal raisin cookies. Everything in the hotel was spotless.
We have two and a half more years of trips to Tallahassee to see our son and we will NEVER stay anywhere else.
October 20, 2012
Rated 5.0 out of 5.0 by Joannie First Rate hotel
We stay in Tallahassee annually and this is the first time we used the Holiday Inn. They have our business going forward. One of the best hotels in Tallahassee!
October 20, 2012