Rated 5.0 out of 5.0 by Janice51 Linda at Front Desk is the Best!!!
I have to give all the credit to Linda at the Front Desk for making our stay the best it could possibly be! We were a little hesitant at first and then Linda found us the perfect room and turned our four day vacation into a very positive experience. We loved coming home from Busch Gardens each day via the free shuttle and relaxing at the Tiki Bar around the pool (kudos to Alice for great service). It was a great place to stay and we met a lot of wonderful people! Thanks again, Linda, for helping us have a great stay!
April 11, 2013
Rated 1.0 out of 5.0 by Rautx Dirty hotel
Our king suite was filthy. The bathroom smelled like urine, the pillows were small and lumpy, the room looked like it hadn't been cleaned in a long time. Traffic, sirens and train noise kept waking us. This hotel does not meet Holiday Inn standards.
April 5, 2013
Rated 5.0 out of 5.0 by Yokanda Comfortable room & friendly staff
I was here for a conference & I loved the treatment that I received from the staff!!!! I will definitely be back soon!!!
March 21, 2013
Rated 4.0 out of 5.0 by LittleMan1 Great Location for our needs
Staff at front desk go beyond what is expected of them to make your visit pleasant.
Staff was able to answer questions about the vicinity ( Moffitt Cancer Center) and made an unpleasant chore much better.
March 17, 2013
Rated 5.0 out of 5.0 by BetPat Comfortable & Affordable
Our stay was wonderful. Great hotel, very comfortable, clean, beautiful grounds, great food. Would definitely recommend this hotel and would stay there again.
March 16, 2013
Rated 5.0 out of 5.0 by Ron65 Great Location for Busch Garden & Great Customer Service.
Room was great and bed was comfortable. All the staff I encountered was very friendly and professional. especially Tara at the front desk.
March 12, 2013
Rated 1.0 out of 5.0 by Elizabeth1493 Very Unhappy with Holiday Inn Tampa
I contacted this particular Holiday Inn because I stayed there previously and it was very accomodating and comfortable and because I am a patient at Moffitt Cancer Center, and the Holiday Inn provided discounted rates for Moffitt patients.
This most recent booking was frustrating. The person that took my registration went through a long dissertation recommending that I spend more money for the room so that I can be guaranteed a cancellation. When I finally said, okay, she said, "Oops too late you can't cancel now. Do you still want to pay more money?" Seriously?
When I arrived I was given access to a room with a broken AC and phone. I waited at the front desk for about 30 minutes waiting for a Holiday Inn employee to appear. I was the only person in the lobby.
Then I left a very expensive pillow in the room. I contacted the hotel and was told that housekeeping returned my pillow FedEx. It never arrived.
I am VERY unhappy. This hotel was poorly operated from start to finish.
March 3, 2013
Rated 2.0 out of 5.0 by Pgilady Tired furniture & property
We chose this hotel because it was close to Busch Gardens & they provided shuttle to gate. This is an old tired property. Furniture in sitting area needs to be replaced. TV in BR didn't work & when I mentioned it on check out, they were aware of it. Our friend's AC in their room didn't work. Overall not a good experience. We won't stay here again or won't recommend....
March 3, 2013