Rated 3.6 out of 5 by 46
Rated 4.0 out of 5.0 by Yancy101 Awesome Bed!!!!
I was only staying at the hotel for 3 hours. However, upon check in, which was after midnight, the auditor was not the most pleasant. I wasn't greeted as a IHG member nor was I given any goodies that I've come to expect. On the other hand, the room was great. The bed was awesome. It was like the bed cradled my body and I slept like a baby. This was the best because I had been traveling to Tampa for a while because of a family emergency and just wanted to get to bed to get back on the road at 5am.
September 5, 2013
Rated 4.0 out of 5.0 by oneSMart We stay here quite often
The staff has always been GREAT! Friendly and very helpful, Tara and Linda remember our names even before we check in. The enclosed courtyard style of this hotel makes for a secure environment while the pool, the plantings and having the cafe and tiki bar allows us to relax. This older but well maintained hotel has some of the same features as a resort hotel but scaled down to offer a great value. Great proximity to Busch Gardens, USF and Moffitt Cancer Center.
September 3, 2013
Rated 1.0 out of 5.0 by KelliH Not recommended
This hotel was in very poor condition. The service was not good at all. We got a 'free' appetizer bc of platinum status. That was the worst spinach and artichoke dip that I had ever tasted. We asked for extra towels and sheets on 3 different occasions #from 3pm--9pm# The sheets on the rollout couch were dirty. Finally at 10 pm, we went to the desk. She tried to say they didn't have any extra sheets. Finally, she had us go to an empty room and strip the sheets from that bed. We were supposed to stay there for 3 nights, but we checked out the following morning. We would have checked out that night if I could've found a room. We moved to the Holiday Inn Express..less than 2 miles away and it was awesome!
August 26, 2013