Rated 4.4 out of 5 by 81
Rated 5.0 out of 5.0 by damrach12 Excellent Service
I have stayed at this property several times and always enjoy the spectacular service. Ashley at the front desk does a phenomenal job whether or not you are the only one in front of her or there are several people in line. She's very professional and takes customer service to a new level.
July 28, 2013
Rated 5.0 out of 5.0 by grocerygirl room was very clean and comfortable
Stayed at the Holiday Inn for a concert. Hotel was very clean and the staff was very pleasant and helpful!
July 26, 2013
Rated 5.0 out of 5.0 by Lsnm Nice
Easy location and clean
Would recommend this facility if playing in softball tournament in Taunton
July 26, 2013
Rated 5.0 out of 5.0 by Lyon17 Great Hotel
Our son attends Wheaton College in Norton, MA so this hotel is very convenient. Has an awesome fitness center. Very well appointed with comfortable rooms and furnishings. Staff was very nice, knowledgeable and helpful. Located halfway between Providence, RI and Boston, MA. Will stay here on all our trips to Wheaton College.
July 21, 2013
Rated 4.0 out of 5.0 by Ballgirl No breakfast?
We stayed at the Holiday Inn because it was the closest hotel to our softball tournament . Our room was spacious and very comfortable, the staff were friendly and accommoding, we enjoyed the pool. However, in the morning, when we went for breakfast , we were told not only was it not included but there was only a buffet for $13.95 a person. You could not even order off of a menu. It was the buffet or nothing. Because we had to be at the softball field at a specific time we had no choice but to get the buffet. Not only was it expensive but it had the same waffles that other hotels include in their free breakfast!
July 15, 2013
Rated 1.0 out of 5.0 by NickBas Not for the business traveler
I travel a great deal on business often staying at one hotel many months. I have always found Holiday inns to work within my travel allowance. In the past two years I have stayed at Holiday inns exclusively for 10 months,until this one. Although they accommodated the daily allowance, they were going to increase the Saturday rate almost double. This was due to room demand because of a local venue. When I spoke with the sales agent, after a few days she left a message," There is nothing we can do". Prior to that Saturday, I moved out and am staying at a competitors hotel. This is three weeks now with a projected six more. Although this does not make good business sense to me, this hotel cancelled out all the good that I found in Holiday Inns. Looks like they have re-addopted the old supply and demand.
July 6, 2013
Rated 5.0 out of 5.0 by NittanyNorth Comfortable stay at this location
Everything about this stay was phenomenal. I was immediately recognized as a Priority Club Platinum member. A room upgrade was provided and the staff were extremely friendly on the several occasions I had to interact with them (front desk, housekeeping and dining room staff). I learned during my interactions with the front desk staff and that this location had recently underwent a $4 million dollar upgrade; and it was quite apparent from the room appointment and the public areas. Our stay was both relaxing and enjoyable.
June 27, 2013
Rated 3.0 out of 5.0 by Machtool Average Overall
I have stayed at this hotel many times over the past 7 years. It is clean and comfortable. It is priced higher than comparable hotels with the same offerings. The lounge and evening meals have always been good. Recently they lowered the breakfast offereing for priority club members. It is now just a $5.00 off coupon. For the price I would like to see a microwave and fridge in the room and would expect the free breakfast. No bottle of water for priority club either, used to get a complimentary bag with water and snack.
June 25, 2013
Rated 5.0 out of 5.0 by cadillactraveler Great place to stay
No real issues, but the Holiday Inn does not give free breakfast only $5.00 off for one person Priority club member, spouse does not get anything.
June 24, 2013
Rated 5.0 out of 5.0 by jjsd Excelent customer service
Your front desk clerk was very friendly, knowledgeable. Hugh made my whole family feel welcomed and loved. He had a sweet personal touch, yet very professional. You at Holiday Inn are very lucky to have such person working for you.
Mrs. Joanne Dolan
June 10, 2013
Rated 1.0 out of 5.0 WORST EXPERIENCE EVER!!!!
I spent a single night here and was charged for 5 nights. They overdrew my account and I had to have money wired to me for gas for the drive home. I paid for my room in advance and did not get any money back for a full week. They refunded my purchase price after my crying on the phone with them daily for 5 days. The staff was unhelpful, unsympathetic and unprofessional- going as far as to tell me that I was trying to "Bend them over" and not pay. I ad to call the corporate office to get anything resolved as they would forward me directly to an unnamed voice mail box and never get back to me. I had to cancel my debit card and I wouldn't stay in this hotel among these people if you paid me, which, after all they did, they should have! I was not given money for the 4 fees accrued. Thank you Holiday Inn.
June 6, 2013
Rated 5.0 out of 5.0 by Bob1516 Clean, accessible, helpful staff
Needing a place to stay overnight while watching the Reach-the-Beach relay, and not sure where we'd be when it was time to crash, we guessed right on picking this hotel. The reservations staffer was very helpful in securing a room at 10:30 that night, and finding my PriorityClub account so we'd get credit for it. Hotel was easy to find after a 30-minute drive. The room was comfortable, and quiet despite the hotel's proximity to I-495. We slept well and were back on the road early, finding the team we were supporting had reached the next town.
May 25, 2013
Rated 4.0 out of 5.0 by BigSid3 Surprisingly Excellent Hotel
This hotel was expansive, well maintained and clean. Room was very nice, roomy, comfortable and appeared to be recently updated.
April 30, 2013
Rated 5.0 out of 5.0 by Travellller Taunton Holiday
Im a business traveller and wanted to take a moment to compliment the staff at this Holiday Inn..I stay at many hotels all over the world but hands down this hotel has the most wonderful collection of people working of all...you all make the difficult task of working on the road so much more bareable - I wanted to say thank you all and I appreciate you all very much..Very Fondly your friend - S
April 29, 2013
Rated 5.0 out of 5.0 by Comisky Great place to stay
This is one of the gems in the Holiday Inn chain. Places that are run like this are the reason I became a priority club member.
April 11, 2013
Rated 1.0 out of 5.0 by Derbydonut Poor hospitality
I already spoke to someone regarding my recent visit. Very disappointed with hospitality. Many problems...would like to speak to someone again regarding my disappointing visit.
April 4, 2013
Rated 5.0 out of 5.0 by cassie1024 Very Nice Hotel with Great Staff
The hotel was easy to find and is in wonderful condition. The room was spacious and comfortable. The staff was very friendly and knowledgeable. I ordered room service one night for dinner and really enjoyed my meal. I did not know that breakfast was a buffet on the weekends so, that took my by surprise but, the freshly made omelette was very good. I had a fantastic stay and would definitely recommend this hotel to others traveling to the area.
April 1, 2013
Rated 5.0 out of 5.0 by RMSU The Staff's excellence makes the difference again !
I've stayed at many Holiday Inn locations in the past year since I stayed at the Holiday Inn Taunton one year ago. When I returned again this year I was very happy to see Staff members that gave me excellent service were there to greet me. What places he Holiday Inn Taunton above the rest is the exceptional Team of Staff members like Hugh, Lisa, Ashley and Darlene.
March 21, 2013
Rated 5.0 out of 5.0 by linda1961 Great place to stay
Never a problem when staying here. Very comfortable, clean and friendly staff.
March 19, 2013
Rated 5.0 out of 5.0 by WorldTraveler2 Holiday Inn in Taunton
This hotel provides the best in front desk, restaurant and room service! The staff always goes above and beyond what's expected to make you feel comfortable; I look forward to each stay.
March 13, 2013
Rated 5.0 out of 5.0 by ArubaMan Great Experience
The best food and staff at any hotel. Facilities are great.
March 4, 2013
Rated 4.0 out of 5.0 by Aidmor Room review
There were three of us in the room and we were in Taunton for a funeral. The location of the hotel was great and the restaurant attached to it was good and convenient. The room was nice and clean and the beds were comfortable. The one thing that I would suggest is that a table and chairs be put in the rooms. It was difficult to just sit around on the beds watching TV and reading during our down time. Also, when we had room service in the morning it wasn't easy sitting on the bed eating.
Thank you. K. Martel
March 4, 2013
Rated 4.0 out of 5.0 by CassandraZ Great hotel overall
My husband and I stayed two nights in February. He attended a conference for two days so we decided to stay right at the hotel. To my surprise the hotel was so nice. The staff was attentive, the hotel, and room was clean. While he was in the confernece I went to local shopping outlets and enjoyed the day. Then we met at the restutant for dinner and drinks. It was a friendly atmosphere. The food and drinks were also very good! It was so nice to have dinner then go upstairs tomour room. No running to the cold car and tryingmto find our way around. There is a pool, which we did not use, but it looked very good too. I would definetly go back and reccomend it to family and friends.
March 2, 2013
Rated 3.0 out of 5.0 by grammy1018 Excellent fitness center
Very nice hotel and friendly staff. The breakfast was very poor however the restaurant in the hotel for lunch and dinner was excellent. I had issues with my bill I was charged close to nine hundred dollars that posted to my credit card that was a mistake by the night auditor. Jeanae was very helpful in calling to get the charges reversed however it took almost 6 days to get them removed. The first night we stayed there quest that were in the room next to us were smoking something other then cigarettes and it we could smell it everywhere we also had our grandson with us as well. We reported it to the front desk and they were aware of the complaint from other guests that night. However, nothing was done about it which I found very upsetting. The whole entire time we were there the hot tub was out of order which was also upsetting. Thank you Jeanae for all your efforts!
February 24, 2013
Rated 5.0 out of 5.0 by WorldTraveler2 Fantastic & Readily Responsive Staff
Everyone from the dining, front desk and including fitness staff always make for a wonderful stay!
February 15, 2013
Rated 5.0 out of 5.0 by PLK1 I hope I can come here again
The staff was very friendly and everything was very clean.
The room was comfortable and quiet. Food was delicious but sometimes too salty. I enjoyed my stay very much.
February 9, 2013
Rated 4.0 out of 5.0 by cabh always great service, stay here occasionally
price went up because of local event....but otherwise, food from their restaurant for room service is plentiful and tasty
January 24, 2013
Rated 5.0 out of 5.0 by Bdill Nice place to stay
Love the fact that there is a full service gym! Would have liked a refrigerator in the room as a standard option. Tub was clogged but told front desk about it.
January 20, 2013
Rated 5.0 out of 5.0 by JoeABQ great place a little far away
It has great gym, big room for meetings and weddings
January 2, 2013
Rated 1.0 out of 5.0 by FFlyer Old and Tired
Connecting door had an inch gap... hallway door had light shining through all night. Neighbors smoke was pouring into our room. HVAC unit loud. Shower head not working.
The hotel was virtually empty, yet, they put us next to a coughing, hacking, smoking guest, with an adjoining room door.
When we talked to the staff, yes, well that happens some times, sorry.
This hotel's day came and went ...
December 5, 2012