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Rated 4.3 out of 5 by 122 reviewers.
Rated 4.0 out of 5.0 by nice room pleasant staff room was nice but was surprised that there wasn't a refrigerator or microwave in the room. bed was difficult to get in and out of as it was very high. staff was excellent and it was nice to have a restaurant at the hotel. August 16, 2013
Rated 5.0 out of 5.0 by Superior professional staff! The staff at this hotel is fantastic. Front desk was superb. Wait staff in the restaurant are wonderful and the food is great. Special thanks to Susan and Melissa for their tireless efforts to enable an enjoyable evening in the CF Grill! August 14, 2013
Rated 5.0 out of 5.0 by This was a wonderful hotel! Hugh at the front desk was very kind and pleasant. He made sure that we felt comfortable. This will be our choice next time we are visiting the Boston area. August 11, 2013
Rated 5.0 out of 5.0 by Nice, Clean and comfortable We stayed for a softball tournament , the rooms were a little tight no microwave or refrigerator. ( you could get one and pay extra) coffee pot in the bathroom, but they have terrific room service. Room service was fast and delicious :) the restaurant downstairs the Grille was not so good so room service worked out well. There are restaurants and other stores nearby. Cleaning staff was also extremely nice.. ooh and they allowed pets!! I did not have mine but if you need to travel with yours this place is a good choice. August 11, 2013
Rated 5.0 out of 5.0 by Great beds and pillows, Excellent Staff! I’ve been coming here for fifteen weeks so far on business and will continue thru the rest of the year. I’m greeted by my name from each and every staff member. They remember my needs and are always willing to accommodate me. Excellent staff especially the service I had on this particular week from Hugh, Ashley and Jeanea. They really made me feel at home and took care of everything I needed. August 10, 2013
Rated 5.0 out of 5.0 by Pleasant Stay! Stayed quite a few times already at this property and it was a pleasant experience each and every stay. Staffs were always friendly. Rooms were clean and beds were very comfortable. As an IHG Platinum member, I was also offered free buffet breakfast, which was a very nice gesture of this hotel. Just wish other HI hotels would follow. Please keep up the good work and look forward to another stay! August 9, 2013
Rated 5.0 out of 5.0 by Spacious, Health club We arrived too late and left too early but would have enjoyed the health club complete with lap pool and exercise classes. Loved the proximity to the highway as we were headed to the Cape and needed a place just for the night. August 8, 2013
Rated 1.0 out of 5.0 by Rude front desk staff, small beds, loud a/c The front desk staff could not be bothered to spend 10 seconds on the phone when I needed assistance. Woman just kept transferring me and then hung up on me twice. I would never return to this hotel or any Holiday Inn property due to the rude woman at the front desk. August 8, 2013
Rated 5.0 out of 5.0 by Very comfortable bed, clean room We reserved our room months in advance and were suprised to find out we were not getting the morning continental breakfast but other than that the place was great. Pool area was a bit to be desired as it looked old and beat up a bit, but I would stay there again. August 5, 2013
Rated 5.0 out of 5.0 by Up scaled and very comfortable Very quiet, comfortable nites stay. Comfy redo of legacy room was very nice. Friendly staff, and breakfast was good and ample. Will come again August 5, 2013
Rated 5.0 out of 5.0 by THEE HOTEL THAT CARES WE STAYED 2 NIGHT FOR MY DAUGHTERS WEDDING THE ROOMS WERE EXTREMLEY COMFORTABLE HOTEL WAS VERY QUIET AND WE STAYED ON A FRIDAY AND SATURDAY SAT NIGHT THEY WERE SOLD OUT ON SAT THE BEDS WERE THE MOST COMFORTABLE BEDS I EVER SLEPT IN I THOUGHT BUT ALL THE PEOPLE GOING TO THE WEDDING SAID THE SAME THING THIS WAS 7 DIFFERENT ROOMS THE STAFF COULD NOT DO ENOUGH TO MAKE SURE YOU WERE HAPPY WHILE YOU WERE WITH THEM EVERY DAY AND NIGHT SMILING AND ASKING HOW YOUR STAY WAS GOING RIGHT DOWN TO THE MAID SERVICE I HAVE STAYED IN MANY MUCH HIGHER PRICED THAN THIS HOTEL AND BY FAR THIS ONE IS THE BEST HOLIDAY CORP SHOULD COMMEND THE PEOPLE WHO WORK AT THIS HOTEL FOR A JOB WELL I WILL AND HAVE RECOMMENDED THIS HOTEL TO OTHER PEOPLE CONGRATULATION ON A JOB WELL DONE YOU SHOUL BE PROUD July 28, 2013
Rated 5.0 out of 5.0 by Excellent Service I have stayed at this property several times and always enjoy the spectacular service. Ashley at the front desk does a phenomenal job whether or not you are the only one in front of her or there are several people in line. She's very professional and takes customer service to a new level. July 28, 2013
Rated 5.0 out of 5.0 by room was very clean and comfortable Stayed at the Holiday Inn for a concert. Hotel was very clean and the staff was very pleasant and helpful! July 26, 2013
Rated 5.0 out of 5.0 by Nice Easy location and clean Would recommend this facility if playing in softball tournament in Taunton July 26, 2013
Rated 5.0 out of 5.0 by Great Hotel Our son attends Wheaton College in Norton, MA so this hotel is very convenient. Has an awesome fitness center. Very well appointed with comfortable rooms and furnishings. Staff was very nice, knowledgeable and helpful. Located halfway between Providence, RI and Boston, MA. Will stay here on all our trips to Wheaton College. July 21, 2013
Rated 4.0 out of 5.0 by No breakfast? We stayed at the Holiday Inn because it was the closest hotel to our softball tournament . Our room was spacious and very comfortable, the staff were friendly and accommoding, we enjoyed the pool. However, in the morning, when we went for breakfast , we were told not only was it not included but there was only a buffet for $13.95 a person. You could not even order off of a menu. It was the buffet or nothing. Because we had to be at the softball field at a specific time we had no choice but to get the buffet. Not only was it expensive but it had the same waffles that other hotels include in their free breakfast! July 15, 2013
Rated 1.0 out of 5.0 by Not for the business traveler I travel a great deal on business often staying at one hotel many months. I have always found Holiday inns to work within my travel allowance. In the past two years I have stayed at Holiday inns exclusively for 10 months,until this one. Although they accommodated the daily allowance, they were going to increase the Saturday rate almost double. This was due to room demand because of a local venue. When I spoke with the sales agent, after a few days she left a message," There is nothing we can do". Prior to that Saturday, I moved out and am staying at a competitors hotel. This is three weeks now with a projected six more. Although this does not make good business sense to me, this hotel cancelled out all the good that I found in Holiday Inns. Looks like they have re-addopted the old supply and demand. July 6, 2013
Rated 5.0 out of 5.0 by Comfortable stay at this location Everything about this stay was phenomenal. I was immediately recognized as a Priority Club Platinum member. A room upgrade was provided and the staff were extremely friendly on the several occasions I had to interact with them (front desk, housekeeping and dining room staff). I learned during my interactions with the front desk staff and that this location had recently underwent a $4 million dollar upgrade; and it was quite apparent from the room appointment and the public areas. Our stay was both relaxing and enjoyable. June 27, 2013
Rated 3.0 out of 5.0 by Average Overall I have stayed at this hotel many times over the past 7 years. It is clean and comfortable. It is priced higher than comparable hotels with the same offerings. The lounge and evening meals have always been good. Recently they lowered the breakfast offereing for priority club members. It is now just a $5.00 off coupon. For the price I would like to see a microwave and fridge in the room and would expect the free breakfast. No bottle of water for priority club either, used to get a complimentary bag with water and snack. June 25, 2013
Rated 5.0 out of 5.0 by Great place to stay No real issues, but the Holiday Inn does not give free breakfast only $5.00 off for one person Priority club member, spouse does not get anything. June 24, 2013
Rated 5.0 out of 5.0 by Excelent customer service Your front desk clerk was very friendly, knowledgeable. Hugh made my whole family feel welcomed and loved. He had a sweet personal touch, yet very professional. You at Holiday Inn are very lucky to have such person working for you. Sincerely, Mrs. Joanne Dolan June 10, 2013
Rated 1.0 out of 5.0 WORST EXPERIENCE EVER!!!! I spent a single night here and was charged for 5 nights. They overdrew my account and I had to have money wired to me for gas for the drive home. I paid for my room in advance and did not get any money back for a full week. They refunded my purchase price after my crying on the phone with them daily for 5 days. The staff was unhelpful, unsympathetic and unprofessional- going as far as to tell me that I was trying to "Bend them over" and not pay. I ad to call the corporate office to get anything resolved as they would forward me directly to an unnamed voice mail box and never get back to me. I had to cancel my debit card and I wouldn't stay in this hotel among these people if you paid me, which, after all they did, they should have! I was not given money for the 4 fees accrued. Thank you Holiday Inn. Sincerely, Bent over June 6, 2013
Rated 5.0 out of 5.0 by Clean, accessible, helpful staff Needing a place to stay overnight while watching the Reach-the-Beach relay, and not sure where we'd be when it was time to crash, we guessed right on picking this hotel. The reservations staffer was very helpful in securing a room at 10:30 that night, and finding my PriorityClub account so we'd get credit for it. Hotel was easy to find after a 30-minute drive. The room was comfortable, and quiet despite the hotel's proximity to I-495. We slept well and were back on the road early, finding the team we were supporting had reached the next town. May 25, 2013
Rated 4.0 out of 5.0 by Surprisingly Excellent Hotel This hotel was expansive, well maintained and clean. Room was very nice, roomy, comfortable and appeared to be recently updated. April 30, 2013
Rated 5.0 out of 5.0 by Taunton Holiday Im a business traveller and wanted to take a moment to compliment the staff at this Holiday Inn..I stay at many hotels all over the world but hands down this hotel has the most wonderful collection of people working of all...you all make the difficult task of working on the road so much more bareable - I wanted to say thank you all and I appreciate you all very much..Very Fondly your friend - S April 29, 2013
Rated 5.0 out of 5.0 by Great place to stay This is one of the gems in the Holiday Inn chain. Places that are run like this are the reason I became a priority club member. April 11, 2013
Rated 1.0 out of 5.0 by Poor hospitality I already spoke to someone regarding my recent visit. Very disappointed with hospitality. Many problems...would like to speak to someone again regarding my disappointing visit. April 4, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel with Great Staff The hotel was easy to find and is in wonderful condition. The room was spacious and comfortable. The staff was very friendly and knowledgeable. I ordered room service one night for dinner and really enjoyed my meal. I did not know that breakfast was a buffet on the weekends so, that took my by surprise but, the freshly made omelette was very good. I had a fantastic stay and would definitely recommend this hotel to others traveling to the area. April 1, 2013
Rated 5.0 out of 5.0 by The Staff's excellence makes the difference again ! I've stayed at many Holiday Inn locations in the past year since I stayed at the Holiday Inn Taunton one year ago. When I returned again this year I was very happy to see Staff members that gave me excellent service were there to greet me. What places he Holiday Inn Taunton above the rest is the exceptional Team of Staff members like Hugh, Lisa, Ashley and Darlene. March 21, 2013
Rated 5.0 out of 5.0 by Great place to stay Never a problem when staying here. Very comfortable, clean and friendly staff. March 19, 2013
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