Rated 4.4 out of 5 by 319
Rated 5.0 out of 5.0 by Paul12603 Nice Hotel. Convenient Locatiion
This hotel is very convenient off a major highway (Rt495). It offers full service amenities and has a great gym and indoor swimming pool. Staff was also very friendly and accommodating. What was most pleasing was this location now accepts pets (for a small fee). I would have liked to have seen some pet amenities in the pet friendly room (water bowl, food bowl). I'll be back
November 25, 2015
Rated 5.0 out of 5.0 by Dutch2 2 Great attitude and service made us and our pets feel very welcome.
We had a most enjoyable stay at your hotel. We visited 5 years ago, but did not remember until we drove up to the front door. We chose your hotel for this particular trip because we wanted to bring our two dogs with us (13-yr old Cockerpoo and 8-month old Maltipoo).
Reception was excellent, room was clean and inviting, Grill service was friendly and excellent and food was delicious (Cobb salad and fish and chips).
This was our first road trip with our pets and your hotel made us want to do future trips with them.
Our stay at the next hotel, a competitor about 35 miles away, was not as positively memorable.
November 24, 2015
Rated 5.0 out of 5.0 by Lallu50 Great Service
Overall my stay was quite comfortable and its location is closer to freeway. Complimentary breakfast for platinum members is really so great!
November 21, 2015
Rated 5.0 out of 5.0 by rplan Recommended location!
Personable and friendly staff, clean and nicely appointed room, very pleasant stay.
November 12, 2015
Rated 5.0 out of 5.0 by Dick521000 Quiet sleep
No road noise and good for excellent quiet for rest and sleep.
November 10, 2015
Rated 5.0 out of 5.0 by JerseyBoy Holiday Inn Taunton
Great location for work. Huge gym. Nice clean rooms and a fun bar to hang out in after work.
November 9, 2015
Rated 2.0 out of 5.0 by TomNH changed bill, poor customer service
I book a room in July for a September wedding and picked the no cancellation price prepay, when the time came near to go at the end of September the price was $50 less money. I was NOT cancelling the room but called to see if I could get the reduced rate, I was told by IHG they could not change the price only the hotel could. I called the hotel and was told no because there was no cancellation. I told them I was not cancelling just wanted the reduced price of a $50 savings and was not happy, they said they would pass the information along to the manager. When I was checking out I got my statement and it showed my deposit and then the current price of the room that day and showed a credit of the $50 on statement. Well I thought they gave me the reduced price and that this was a nice place to stay. WELL after getting my credit card statement the credit that was listed on the statement they gave me was not there, I called and asked about it and was told they gave wrong one by mistake and there was no credit, they could care less that I had a statement that showed the credit. The place was nice but the customer service makes it a place not to stay at.
updated from other post that was before credit card statement.
November 9, 2015
Rated 5.0 out of 5.0 by Yorkman69 Great location, easy access to Gillett Stadium.
Booked this hotel as part of a football (Patriots) weekend. Easy hotel to find from highway, short (10-15 min) ride to the stadium. Had a great breakfast to start our Sunday, and was happy to get back to the hotel after a full day at the game.
November 5, 2015