Rated 4.4 out of 5 by 275
Rated 5.0 out of 5.0 by Helen35 Fantastic
A really great stay on the way to our Devon holiday. The staff were fantastic with our young children and the pool was thoroughly enjoyed. We've stayed here before and we will do so again. Thank-you!
April 13, 2015
Rated 3.0 out of 5.0 by MorganMorgan An improving Holiday Inn
Taunton's Holiday inn has improved from being a low light of Taunton.
The meals other than breakfast are improving, the towels are getting better and the hotel management are trying.
Hope it continues and they get round to breakfasts next
April 5, 2015
Rated 5.0 out of 5.0 by WozaUK Always happy to stay here.
I often stay here on business and return from time to time with the family. Pool is great, reception area/ great room is relaxing and spacious. Food is also excellent. Highly recommend.
April 4, 2015
Rated 1.0 out of 5.0 by Happy Days xxx Poor Qulaity and in need of complete makeover
I stayed at this Hotel on the Saturday evening.
My first impression of the reception area was very dark and miserable ...and needed a good clean.
The reception staff were very pleasant and I was checked efficiently ..although despite me only booking the room directly with the hotel the day before - the actual details of my accommodation on the system were incorrect.
On entering my room I noticed a very damp oudour and the room was generally tired and dated.
It was a double bed - although so close to wall that had a second guest been using the bed they would have struggled to get out of the bed on that side.
There was a huge bed sttee which was too big for the room - and looked very old and grubby.
The bathroom did not feel very clean and the toiletries provided were a very basic offering of a single shampoo, soap and showel cream .... which considering the cost of the room felt quite pathetic compared to other Hotels which have been at a lower price.
When I pointed out the damp smell in the room to the reception it was explained that the extractor fans had not been working on the rooms but there were no rooms to offer me as the hotel was full.
Upon checking out I was still charged the full rate and although I probably should have made an issue of the situation I just wanted to leave .
The dining is located at the back of the public/bar area - so feels very much like you are in the middle of all the coming and going of the Hotel,and the bar is located as an extention of the recption entrance - so all feels very uncomfortable - instead f being away from the checkin area and allowing a relaxed feeling etc.
The restaurant was not really busy but our party had to keep reminding the staff of food which had been ordered but forgotton about.
Unfortunately this was my first experience of staying at a Holiday Inn ...and despite being told by the sales Team at the time of booking - that all Holiday Inns were of a very high standard and newly refurbished - this was such a disappointment
April 1, 2015
Rated 4.0 out of 5.0 by DonRob56 Politeness of staff
All staff vey polite and helpful, especially those associated with reception, the pool area and the drinks and snack evening.
March 29, 2015
Rated 5.0 out of 5.0 by ALICE 5 comfortable and great service
very central to the motor way and very relaxing
great swimming pool and gym
very friendly with regard to small children
we always stay there as it is great for what we want
March 27, 2015
Rated 4.0 out of 5.0 by PandaBianca Comfortable Bed and roome, quiet, good carparking
Easy to find (Despite confusion of having HI Express and Holiday Inn close together!), plenty of car parking, quiet bedroom despite hotel being very busy, would definitely stay again.
March 16, 2015
Rated 4.0 out of 5.0 by Hop17 comfortable room but noisy fridge
A spacious room with a comfortable bed. Bathroom is looking dated. The noisy fridge kept me awake.
March 15, 2015