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Rated 4.4 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by Very Good Good standard hotel with professional welcoming staff. Decor and external is a little tired and could do with a refresh but still a good hotel. November 12, 2014
Rated 4.0 out of 5.0 by hotel stay Pleasant hotel, friendly staff, room rather too warm but window opens and heating controls easy to work, bed too firm for one member of the group. Main breakfast items good but cooked to order items inedible. Avoid the porridge and don't bother with poached eggs. November 11, 2014
Rated 5.0 out of 5.0 by Excellent stay Staff excellent - clean and comfortable. Holiday Inn does what it says on the tin November 10, 2014
Rated 5.0 out of 5.0 by A Peaceful stopover This Hotel wont win any awards for architecture, design etc, but it made for a peaceful clean place to stay overnight. It met expectations, probably a bit more expensive than I would have thought it should be, but it was half term so probably demand was high. no issues, staff were polite, well trained and efficient November 10, 2014
Rated 4.0 out of 5.0 by Food Since the recent franchise at the Holiday Inn Taunton, in my opinion the quality of the food has deteriorated. November 9, 2014
Rated 4.0 out of 5.0 by Excellent breakfast friendly staff, clean rooms and an excellent full english breakfast. Only downside was that fact that the air conditioning had been turned off so the room was too warm and the only way to cool it down was by opening the window ,which meant there was noise from motorway traffic. November 6, 2014
Rated 4.0 out of 5.0 by A pleasant place. We were late arriving but the reception staff welcomed us and addressed out concerns. They checked that the booking was for 4 adults only, as the previous week I had noticed that our confirmation was charging for an extra, unidentified adult. We had only found this out when my husband explored the reservations section of the website. This matter had been quickly dealt with over the phone, but we were told to check on arrival. My son found the bed in his room to be too hard but we had no problems with ours. Breakfast was self-service with a good selection of pre-cooked items. The pancake machine was proving popular. I asked for 2 poached eggs on 2 toast. It took a long while to arrive and was not appetising when it did, solid, overcooked eggs on dry toast. The next morning I ordered the porridge. Again it took a long time to arrive and was inedible when it did. It was undercooked, lumpy and the oats still hard and chewy. The room was comfortable, heating controllable, and not too noisy considering it's proximity to the motor-way. It would have been nice if free wi-fi had been available, as is offered by most other comparable hotel chains. Overall, a pleasant stay. November 6, 2014
Rated 5.0 out of 5.0 by Good value This is the second time we have stayed at this hotel and have found it very good value. Our grandchildren were disappointed that the Pancake machine was not working on our second visit but still found more than enough to eat for breakfast. November 3, 2014
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