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Rated 4.5 out of 5 by 197 reviewers.
Rated 3.0 out of 5.0 by Poor dining experience We stayed two years ago on our way to Cornwall and again this year on our way there and back,the hotel has gone downhill since our first stay. The hotel is looking a little tired and needs a refurb.Rooms on the grubby side. The main problem for us was the dining room with untrained staff and no Maitre D. The youngsters serving on have little enthusiasm or skills. They often came out of the kitchen with a meal and then passed tables with dirty dishes and returned to the kitchen empty handed. Americanised menu and thus difficult to avoid hot cheese! Reception was good and on message but there was no visible management. August 27, 2014
Rated 5.0 out of 5.0 by Excellent service Recently stayed for a 4 night leisure break. Fantastic hotel, staff very friendly and always about to help if required. Facilities were excellent and the breakfast a must. Highly recommended August 27, 2014
Rated 5.0 out of 5.0 by Pleasant Hotel with efficient staff Have already written to local manager to thank for services to us and many other guests attending the 50th wedding celebration in the area. August 27, 2014
Rated 5.0 out of 5.0 by relaxing family friendly one night stop over Relaxing lobby bar with children's games available. Excellent swimming pool, sauna and jacuzzi, that made children welcome. With complimentary coffee available in spa foyer. Very busy buffet breakfast when we went but staff were very friendly but rushed off their feet and needed reminding about coffee top ups etc but it was a Saturday in August. Free child meal with adult main course available in bar all day. Pull out mattress bed was a bit lumpy and uncomfortable, would have been a struggle if staying a few nights. Overall a real good place 2 min off motorway, great for families or couples wanting a chill out and relax after driving a long way. Check out at midday also a bonus. Will definitely stay again! August 26, 2014
Rated 5.0 out of 5.0 by Great place to relax! We have visited this hotel before and came back as we found the staff and facilities really top notch . Not only is the hotel really nice but the spa and pool add to the overall stay comfort. August 26, 2014
Rated 5.0 out of 5.0 by Holiday Inn Taunton Superb friendly staff on arrival. A theme that contined throughout our 6 night stay. Hotel and rooms immaculate and remained so. Even the cleaning staff had a friendly 'good morning' each day. Breakfasts brilliant and rooms excellent with back out curtains that ensured a sound nights sleep for all. Pool and gym great and free to guests. Overall a brilliant hotel and much enjoyed stay. We'll be back soon. August 26, 2014
Rated 5.0 out of 5.0 by Nice stay in comfortable hotel Good location and free internet. Parts of the hotel are beginning to look a bit shabby, but the lounge and bar area are nice to relax in. My only grumble with this hotel, is that there is no heated mirror in the bathroom for shaving, no real ales at the bar (wishing for too much) and the desk staff forgot to ask me if I was a Rewards club member and as such I did not get my points at check-in. I visited later and all was remedied. August 25, 2014
Rated 5.0 out of 5.0 by August Holiday Our stay consisted of 2 very different experiences. The booking of our Reservation was a nightmare. We received wrong information which impacted on the price we were being asked to pay for our stay. This issue was eventually resolved to our satisfaction by a Manager at the Hotel. Having said that the Holiday Inn was a great place to stay. Location was great, facilities were clean, the food was excellent August 24, 2014
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