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Rated 4.5 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Taunton Superb friendly staff on arrival. A theme that contined throughout our 6 night stay. Hotel and rooms immaculate and remained so. Even the cleaning staff had a friendly 'good morning' each day. Breakfasts brilliant and rooms excellent with back out curtains that ensured a sound nights sleep for all. Pool and gym great and free to guests. Overall a brilliant hotel and much enjoyed stay. We'll be back soon. August 26, 2014
Rated 5.0 out of 5.0 by Nice stay in comfortable hotel Good location and free internet. Parts of the hotel are beginning to look a bit shabby, but the lounge and bar area are nice to relax in. My only grumble with this hotel, is that there is no heated mirror in the bathroom for shaving, no real ales at the bar (wishing for too much) and the desk staff forgot to ask me if I was a Rewards club member and as such I did not get my points at check-in. I visited later and all was remedied. August 25, 2014
Rated 5.0 out of 5.0 by August Holiday Our stay consisted of 2 very different experiences. The booking of our Reservation was a nightmare. We received wrong information which impacted on the price we were being asked to pay for our stay. This issue was eventually resolved to our satisfaction by a Manager at the Hotel. Having said that the Holiday Inn was a great place to stay. Location was great, facilities were clean, the food was excellent August 24, 2014
Rated 5.0 out of 5.0 by Recommend to all. Been visiting holiday inn Taunton for the last 8 years every summer and each year same experience. Good location , clean comfortable stay. Most of all friendly staff. August 21, 2014
Rated 3.0 out of 5.0 by Handy location Found the bed to be comfy & good location for stopover to Cornwall. Hotel is dated and the shower didn't work in our room. But overall met our needs August 19, 2014
Rated 5.0 out of 5.0 by Many thanks for a great stay! Comfortable hotel with excellent facilities and friendly, efficient staff. Enjoyable stay. August 19, 2014
Rated 5.0 out of 5.0 by August 2014 Our first time at the Holiday Inn and looking to book again soon. Our family room was spacious and very clean. Breakfast was excellent with plenty of choice from fresh fruit, cereals, full english cooked breakfast, make your pancakes with variety of toppings tea coffee fresh orange juice etc. We used the swimming pool which was a lovely start to our holiday. All the staff were friendly and helpful. August 12, 2014
Rated 5.0 out of 5.0 by excellent all round WE FOUND THIS HOTEL EXCELLENT ON ALL ACOUNTS. THE STAFF WERE VERY FRIENDLY AND ACCOMMODATING . THE CLEANLINESS OVERALL WAS EXCELLENT. THE SAUNA, JACUZZI AND POOL WERE A PLUS AS WELL. OVERALL WE DEFINITELY WOULD NOT HESITATE IN USING THIS HOTEL AGAIN. August 11, 2014
Rated 4.0 out of 5.0 by Stayed before, would stay again, excellent stop off spot Stopped here before many times and always book here on way to Devon or Cornwall August 9, 2014
Rated 5.0 out of 5.0 by Gregg Stay As always the staff at Taunton make the stay as close to perfect as they can , very professional August 7, 2014
Rated 5.0 out of 5.0 by Really good hotel We stayed at this hotel on our way to Cornwall and back. We had a very comfortable stay, the room was very clean and we had two quiet nights. Staff were very helpful and courteous. The only criticism was that the car food was very over priced for what it was. However the breakfast was the opposite, delicious and plenty of it. Will will be cooking again on our holiday to Cornwall next year. August 6, 2014
Rated 4.0 out of 5.0 by Our stay Second time we have used this hotel and standard is good, can be a little pricey but worth it. August 6, 2014
Rated 5.0 out of 5.0 by Excellent hotel and lovely staff Having stayed in this hotel 5 years ago we decided to stay there for a two day break.The hotel has been refurbished and looked great inside and out.Our room was spotlessly clean, bathroom was also spotless the bed was really comfortable,we did ask for some softer pillows.The range and quality of the food and drinks was superb the restaurant staff were great and were really happy and cheerful which made it two excellent evenings,all the staff from the moment we walked into reception were very polite,happy and professional.We had a fabulous time at this hotel and would recommend this hotel August 6, 2014
Rated 5.0 out of 5.0 by Relaxing stay, as always..... We always aim to book with Holiday Inn as we are used to the good quality hotels, rooms, facilities and staff. We will aim to use Holiday Inn where ever possible in future. August 4, 2014
Rated 5.0 out of 5.0 by Charming staff and comfortable room We have stayed at the Taunton HI frequently over the past three or four years and are happy to recommend it. The staff are always helpful and welcoming and rooms are generally quiet and comfy. The pool and jacuzzi are also great. Only very minor snag is the difficulty of sliding into the double bed in some rooms, as it placed quite close to the adjacent wall. Otherwise, all good. July 31, 2014
Rated 4.0 out of 5.0 by Tired feel to the hotel This hotel is in need of refurbishment, as it is very tired looking compared to other Holiday Inns and HIEs I have stopped at. Having been used to fresh looking places, this was a let down to what I was expecting. The check in/out staff, although efficient, were not as friendly as at other Holiday Inns/HIEs. That said, the room was comfortable and I did get a good night's sleep, which is the main thing. July 31, 2014
Rated 3.0 out of 5.0 by Stay was what you would expect but the evening meal was a disaster Room was clean and tidy and the pool was great. Evening meal was really poor but breakfast was good. Some staff really cared and you could see that they loved there job. On the other hand the ones serving evening dinner obviously did not. July 25, 2014
Rated 5.0 out of 5.0 by breakfast The breakfast was excellent , the quality the best I have had in a Holiday Inn, the staff were courteous and attentive and nothing was too much trouble. July 25, 2014
Rated 5.0 out of 5.0 by Visit family I have nothing further to add to the excellent service I have described in the questionnaire July 17, 2014
Rated 4.0 out of 5.0 by lost I left a Blue Samsung bag in the main conference room. There was a bottle of champagne and some Samsung items. Was interested to see if I was contacted regarding the bag. I haven't been contacted ATM. July 17, 2014
Rated 4.0 out of 5.0 by Check your rate. We enjoyed our overnight sat at the Holiday Inn Taunton the rooms are clean and the beds comfortable. My one negative was after checking in and reading the bill for the two rooms we had I noticed that the room rate had increased by £35.00 per room from the rate quoted on line when booking. The reception staff did sort out the problem after a little detective work. All in all a nice hotel nicely situated off the motorway. July 16, 2014
Rated 4.0 out of 5.0 by GOOD HOLIDAY INN STANDARD HOTEL HAD VASTLY IMPROVED SINCE OUR LAST STAY standard of service was very good July 15, 2014
Rated 5.0 out of 5.0 by good fo businee Convenient for the workplace I was visiting faciliteid good and staff excellent. Meal in the evening was from an interesting and varied menu July 11, 2014
Rated 2.0 out of 5.0 Book with Caution I would only book in at this hotel if there are no other hotels available in Taunton. The hotel, as the names implies is just off the M5. There is noise from both the M5 and a local train line which, if you sleep with the window open, you can hear both all night. The food in the restaurant is overpriced and not that well cooked. The burger we ordered was £14. If we had gone next door to the well known pub chain we could have got one for about half the price and it would have been equally poor! The shower pressure was poor and the water came out at a trickle. This made having a shower almost impossible. And there was a fire alarm at midnight, which was a false alarm. July 11, 2014
Rated 5.0 out of 5.0 by Family event at Taunton Holiday Inn This is the third time we as a family have used this hotel. All of the family cannot fault the really good staff and the way everything was done to make this long week-end so enjoyable. One of my daughter-in-laws, who has been used to using good quality hotels, has never been anywhere to match the Taunton Holiday Inn. The pool is good, as with the gym, sauna and jacuzzi. It is so near to the M5 for ease of access, but were never aware of it's proximity. Thanks so, so much for making our stay so very memorable! We are never disappointed, and the staff seem to genuinely enjoy working here. July 9, 2014
Rated 5.0 out of 5.0 by room so clean,bathroom very well stocked eg,towels shampoo shower gel.No noise at all from outside during the night,could not even hear the people next door. July 4, 2014
Rated 4.0 out of 5.0 by Great service but sofa bed for my 13 year daughter was terrible. This was a weekend for my daughters and wife's birthday could not fault the service and the hotel but my daughter was sleeping on one of your sofa beds and the mattress was so thin that you could feel all the springs which was very uncomfortable and unacceptable so she didn't sleep very well the first night we told reception in the morning and came up with putting another quilt on top of the mattress which was better but not great think this needs looking into as I think this is really poor for the money I spent. July 2, 2014
Rated 5.0 out of 5.0 by A relaxing and refreshing overnight stay I was really tired when I arrived, but soon relaxed, enjoyed the surroundings and had a refreshing night's sleep. Everything I could have wished for. July 2, 2014
Rated 5.0 out of 5.0 by Holiday Inn Taunton Great hotel with all the facilities close to the motorway in the heart of Somerset July 1, 2014
Rated 4.0 out of 5.0 by Help under pressure We made a mistake in our emergency on-line booking and arrived exactly a month early during Glastonbury, County Cricket match, a major cycling event and plenty of other visitors. Reception made a strong effort to rebuild our stay with the help of Holiday Inn Express within walking distance. Incidentally, the satnav knew which was which! They got the blood pressure down from dangerous levels. June 30, 2014
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