Rated 4.6 out of 5 by 109
Rated 5.0 out of 5.0 by Mottza Friendly Service
The staff at this hotel are very friendly and have problems helping any query and issues you may have.
June 6, 2013
Rated 5.0 out of 5.0 by poppiesjo FRIENDLY STAFF
Great friendly staff. Excellent location and excellent leisure facilities which had long opening hours even on bank holiday.
Only downside was breakfast was quite expensive so ate at the nearby Harvester
June 5, 2013
Rated 5.0 out of 5.0 by Jananna Comfortable and relaxing
Yet another visit to holiday inn with my mother the rooms were so comfortable and clean. staff again very kind and helpful looking forward to staying again in June
May 25, 2013
Rated 5.0 out of 5.0 by furryboo great stay, very good value
this was the second time we have stayed here and as last time it was a great experience. great value as we used the advanced saver. the pool etc is lovely and the choice for breakfast rivals any 5 star hotel i have stayed in. large comfortable rooms but was a tad disappointed that you are expected to pay for internet access. food and drinks are rather expensive too and a round cost a different price each time we bought the same drinks. we will definately return.
May 24, 2013
Rated 4.0 out of 5.0 by MIKE216 Great Hotel & Location
Been using this hotel now for many years as a stopping point when traveling to Cornwall or returning home from Cornwall. Really nice place with an excellent lounge area and bar staff who my wife says make the best Irish Coffee (outside Ireland) she has had. Always book well in advance to get the best deal possible.
May 18, 2013
Rated 5.0 out of 5.0 by Hrv50 worth every penny
When you look at simular hotels in the area Holiday Inn was very good value for money, booking a few weeks in advance and getting breakfast included made it even more good value. thanks for identifying our needs and giving us an up-grade. Will certainly be back and consider using Holiday Inn in other areas.
May 13, 2013
Rated 4.0 out of 5.0 by Sinbadnpg Great service as usual
It's good to see that the experience that i had at this hotel prior to this stay was not a one off experience.
all credit to Chris and his staff especially the receptionist who seemed to helping in all areas of the business.
An asset to the hotel.
May 9, 2013
Rated 5.0 out of 5.0 by Kenboy Easy to find
We sayed 2 nights the room was very quiet,clean & comfortable.
Parking was no problem.The location of the hotel was ideal.
May 7, 2013
Rated 4.0 out of 5.0 by Lizzie49 Quiet room, good facilities, restuarant service slow
Stayed to break up journey to Cornwall. Great location and good to be able to use health club -swimming pool and jacuzzi great. Room very comfortable too. Our only disappointment was incredibly slow and slightly disorganised service in the Hotel restaurant -there was a wedding going on so perhaps the staff were a bit over-stretched - however I would have expected higher levels of service considering prices charged for the food !
April 14, 2013
Rated 4.0 out of 5.0 by Roy57 Weekend Break
Stayed here for the weekend during Easter hols. Adult party only.
Ideal base for Somerset/Devon area. Lots of info available about the Area and attractions.
Staff were welcoming and nothing was too much trouble.
Swimming Pool was OK. Unfortunate there is no access from inside the hotel. You have to go outside to get to it. Didn't use the Gym but it looked well equipped.
Children seemed to be catered for, with games & books in lounge area.
Only had Breakfast which was more than satisfying and hot.
Added attraction for children is the automatic pancake maker which was aways being used.
Other restaurants nearby and only a short drive (or taxi) into Taunton.
We would quite happily stay here again and would recommend this hotel for a short break.
April 13, 2013
Rated 5.0 out of 5.0 by Bodds4 Relaxing with excellent service
We have stayed here on a number of occasions as a couple and with our children and on every occasion it has been fantastic. The spa facilities are amazing and treatments are excellent and at a high quality. All members of staff are polite, friendly and willing to help. Rooms are always clean and of a good size. Our children love staying here and said the beds are comfy and enjoy the breakfast.
Highly recommended look forward to visiting again.
April 11, 2013
Rated 5.0 out of 5.0 by FamilySurrey Value and comfort
Great mini break. The spa facilities were a particular bonus. Breakfast - great selection for all the family. Pancake machine a favourite of the children!
April 10, 2013
Rated 5.0 out of 5.0 by star40 really good stay
had a lovely time staying at the holiday inn taunton excellent staff
great customer care very friendly and welcoming breakfast was perfect .
April 7, 2013
Rated 4.0 out of 5.0 by Sinbadnpg Great Service!!!
At last. A hotel that is run with customers in mind.
As a business person, i have stayed in many hotels and these days most hotels are run with the the focus on profits and not customer service. Full credit to the manager of ths hotel as they have their focus on customer satisfaction.
All the staff were friendly who took time out to communicate with you.
Had one slight issue with the lack of hot water one one morning but such was the good service i wasn't really that concerned.
An example to other hotes in the chain!
One small winge, never diid find out who won the draw on 28/03/13.....???
April 5, 2013
Rated 5.0 out of 5.0 by SABR Holiday Inn Taunton
I have stayed in this hotel on a number of occasions whilst on business. Conveniently located just off the M 5 but thankfully in a comparatively quiet location. Staff are excellent and appear genuinely concerned in doing everything possibl to make your stay as pleasant as possible.
A very good on site leisure complex with good gym and pool.
Restaurant very good, with a varied menu and excellent food quality.Need to book on busy evenings.
An excellent hotel I am happy to stay at .
March 26, 2013
Rated 5.0 out of 5.0 by Cornishmaid As good as every
A comfortable stay in this friendly and clean hotel - Staff are brilliant, nothing too much trouble. wouldn't hesitate to recommend.
March 20, 2013
Rated 5.0 out of 5.0 by Smaffy Clean, light and quiet
I found the room clean, comfortable and no outside noise. All the staff was very friendly, obliging and always spoke to you. Everyone of them had a smile on their face and made me feel welcome. The food was excellent. The breakfast had so much to choose from and the evening meal I had was lovely
March 17, 2013
Rated 5.0 out of 5.0 by Jananna Great service for disabled
I cannot believe what a great service I had when as a carer took my elderly mother to the hotel amazing service staff could of not done enough to help her recommend this hotel all the time e
March 15, 2013
Rated 5.0 out of 5.0 by Judy8 Simply the best customer care.
This is probably the best Holiday Inn Hotel I have been to - and I've been to a few! I thought initially it was just the receptionist who was amazing but every member of staff that I came into contact with during my stay was consistently helpful, kind and professional. It was a real pleasure to stay there.
March 12, 2013
Rated 5.0 out of 5.0 by Cornishmaid All's Well
Comfortable stay at the HI, despite it's proximity to the M5 very little noise. My only gripe is that WiFi is not free......in this day an age it really should be.
March 11, 2013
Rated 5.0 out of 5.0 by Andy123456 Great Service and relaxing atmosphere
Stayed here over the weekend with my two daughters, 6,9 years of age. Upon arrival they progressed straight into the swimming pool with the towels provided by the hotel, (Over the weekend used the pool five times ). The reason for me writing this review is the fact the staff at the hotel went above and beyond to help the guests out to have a pleasant stay. All the staff were brilliant, the atmosphere in the bar was quiet, I had breakfast for £10.95 but my kids eat free, absolutely lovely breakfast, hot or cold something there for everyone. If you are heading down south and want a nice, quiet relaxing place to stay you will not go far wrong if you stay here. Thanks again
March 10, 2013
Rated 5.0 out of 5.0 by RUTLAND50 RELAXING STAY
Stayed at this hotel friday and saturday night. Staff very helpful at all times. Gym had every thing needed ,pool was excellent with the added bonus of the sauna. Will certanly stay again
March 9, 2013
Rated 5.0 out of 5.0 by Cardiff Rewards weekend
Took the family away for a 2 night reward break and choose this hotel for its locality. As I stay in many hotels I have too say this is up there for all round comfort and service from a business sense and also from a family perspective. Food was good and staff were attentive and my daughter especially liked the milk and cookies at bedtime. Well done too all the staff.
February 28, 2013
Rated 5.0 out of 5.0 by seventiessoul Fantastic Anniversay break away
We have stayed here before and so decided it would be a good place to go for a long weekend away to celebrate our anniversary - it was us plus our children aged 11 and 4. We booked a Somerset Winter Break and found it to be amazing value. We had a gorgeous meal in the restaurant on the night of our actual anniversary (Saturday) and all the staff seemed to know it was our anniversary - possibly down to my son! The hotel kindly placed a lovely bottle of bubbly and a card in our room on the Saturday night which was a lovely thoughtful touch. Special thanks must go to the female manager (I did not find out her name but she had long dark brown hair and lots of badges on her jacket lapel) as I am sure she was fundamental in organising this. Sophie on reception was also really friendly and helpful. The only down sides were that the swimming pool was a little cold for me - but then it was below freezing outside. Also as funds were tight, we only booked a standard family room and not an executive room and things were a little tight when we were all in the room together.
We had decided to go back in th summer and tie it in with watching Somerset play cricket but within 30 minutes of being home, we had already looked up rates for Easter and so it looks like we are coming back on Good Friday - I cannot wait!!
February 26, 2013
Rated 5.0 out of 5.0 by Cornishmaid Happy to be a Returning Guest
The service provided by the staff an management at this hotel is excellent, as a regular for the past few months it feels good to be recognised and for the staff to remember my personal preferences. I have observed that this attention to detail is evidenced at all interactions and I am sure that is why such a number of guests are regulars. If you are planning a visit to the area you should consider this hotel.
February 25, 2013
Rated 5.0 out of 5.0 by Sara12 Great service
The reception staff were really freindly and weloming, I received a welcome gift for being a priority club member which was really nice.
The room was comfortable and the location was close to the motorway but was still able to be quiet.
The lounge area was large and welcoming.
All in all a really nice hotel with friendly staff.
February 19, 2013
Rated 4.0 out of 5.0 by Sg22 Excellent Customer Service
Whilst the hotel is a fairly standard Holiday Inn, the excellent customer service that is delivered by all staff makes this one really stand out as a good hotel to use.
February 9, 2013
Rated 5.0 out of 5.0 by StephenB Extra Specials and a genuine welcome
Just wanted to add a note about the the dishes on the Specials board at dinner. I have had three dishes on consecutive stays at this hotel, and whilst one was okay the other two have been excellent, my thanks to all the kitchen staff who are doing a great job both with these individual dishes and the whole breakfast service in the morning.
It is also worth noting how staff throughout the hotel are incredibly polite and welcoming, more so than anywhere else I stay in the UK.
January 30, 2013
Rated 4.0 out of 5.0 by Cornishmaid A bolthole from the snow
Spent three nights at the HI and overall the stay was very good. My request for a quiet room was accomodated. An issue with the room lock speedily resolved (the room had been repainted and the doorplate put back incorrectly. Sofa bed in the room was a bit stained but and the base sheet on the bed a bit ruckled but it didn't take a moment to remake. These niggles reduce my rating down from excellent. The staff as ever were fantastic and I appreciated the availability of screen cleaner and coffee to go on departure.
January 29, 2013
Rated 5.0 out of 5.0 by Linda79 Great friendly service
This hotel is well situated to explore the local area. There is a friendly spacious and bright bar with a seperate resturant.Good food and great service. Bedrooms are well equiped and comfortable with plenty of room.I would highly recommend this hotel.
January 13, 2013