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Rated 4.5 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Holiday Inn Taunton i was fortunate to have a training course at the holiday inn Taunton, with the added luxury of staying at the inn. i can truely say, everything for me personally ticked all boxes, and i can see i shall be visiting again within the near future. all the best to everyone who works here. November 27, 2013
Rated 4.0 out of 5.0 by Rooms/Staff Rooms here are very basic, bed pillows need replacing as they are not up to standard. On the other hand, the staff made-up for any negatives with their happy go lucky professional attitude toward their guest's. November 24, 2013
Rated 4.0 out of 5.0 by 'One night with you.......' No not change a about Priority Club members being offered reduced room rates., perhaps along the lines of the Friends & Family scheme for employees., food vouchers or room upgrades......???????? November 20, 2013
Rated 5.0 out of 5.0 by Great Family Friendly Hotel & Staff We booked a family room which was clean and comfortable. Staff were very welcoming, friendly and helpful. Great location for the motorway. Didn't eat in restaurant but Breakfast service on both days we stayed offered good variety and quality. Will definitely use again. November 19, 2013
Rated 5.0 out of 5.0 by Attentive staff, a good night's and plenty of water! Thank you for looking after me....a had a very comfortable night and quality sleep! Plenty of water to drink in the room was much appreciated. Reception made sure I had everything to aid a good nights sleep...and breakfast was extremely enjoyable.....thank you again ! November 18, 2013
Rated 5.0 out of 5.0 by Fresh, clean and comfy Really enjoyed our 2 night stay at Taunton Holiday Inn. The room was very clean, tidy and well equipped. Even though we didn't use the pool or gym , it was nice to know they were there to use if we wanted. Food was average, although we only ordered room service one evening, so can't comment on breakfast. All in all a nice hotel, friendly staff and some nice touches, like a coffee, fruit & biscuits by the entrance in the morning to take away if we wished. Would stay again and highly recommend! November 7, 2013
Rated 5.0 out of 5.0 by Relaxing stay This Hotel is ideal for those who want to relax and be waited on but be close to the motorway so you are able to explore the West Country. Staff were very friendly and nothing to much trouble. Good gym plenty of free weights and machines along with a good size swimming pool. Restaurant food is expensive but right next door is a Harvester for those who are happy with less choice on the menu. November 4, 2013
Rated 5.0 out of 5.0 by Lovely bed Shower was not great, not enough power but staff great and very comfortable mattress November 3, 2013
Rated 4.0 out of 5.0 by Holiday Inn, Taunton We stayed for two nights on a half board package. The rooms and bathrooms were a little on the small side, but, overall, we were very pleased with the experience. The hotel was very clean, the staff were all friendly and efficient and the food was to a high standard. The location was convenient to the M5 and parking was easy. We did not use the health suite. October 31, 2013
Rated 4.0 out of 5.0 by Good nights sleep Yes, despite very close proximity of M5 had a good night sleep, though found pillows quite uncomfortable, the soft was very soft, ie seemed like a pillowcase with very little else, and firm was very firm, however this is nit picking, overall excellent value for money, disappointed no free wifi in this day and age, pool was a welcome escape, bar could do with some decent real ale on tap and not bottled! Will visit again. October 30, 2013
Rated 4.0 out of 5.0 by Friendly and helpful staff We were in Taunton for 2 nights for the West Somerset Railway Rover travel on the Somerset train. We were delighted to learn the Carnival was on that weekend on19/10. Being strangers, the helpful staff/s mapped out directions for us to attend. Enjoyed the carnival very much. Freshly cooked porridge is just what i always wished for in an hotel, instead of dry porridge on a hotplate, and it's excellent. A bit too much for me and couldn't finish it. Eggs cooked to perfection and not rubbery. Compliments to the chef/cook. We will return again to any Holiday Inn Hotel. Having a car park was the deciding factor. Thank you for a comfortable stay. Mr & Mrs P & V Adams Harrow/London October 23, 2013
Rated 5.0 out of 5.0 by Amazingly friendly staff and fab for relaxing :) My husband and I stayed for a long weekend and didn't want to check out! Literally every single member of staff was so friendly and helpful throughout our stay, that I even asked to see the manager at the check out desk to thank them and pass on our thanks to everyone there. From the reception staff, gym staff, restaurant staff and the cleaners, we were constantly greeted with smiles and "good morning". We enjoyed the gym, pool, sauna and jacuzzi every day - twice! But our absolute favourite thing was the spectacular buffet breakfast! We have never eaten such a good breakfast anywhere else we have stayed:cereals; juices; fruits; pastries; deli; cooked food and even a mini pancake maker. It was our first experience at a Holiday Inn, but we'll definitely visit one again :) October 17, 2013
Rated 4.0 out of 5.0 by Super room; wonderful leisure centre The staff were very friendly and welcomining and helpful. The room, which was an executive one, was lovely, comfy bed, large t.v. iron and ironing board, trouser press, fridge and room safe. The bathroom was extremely clean and was supplied with toiletries. The Service in the restaurant on the Saturday evening was very poor. Whilst the staff were pleasant, they appeared to have insufficient training. We waited 15 minutes for drinks after arriving at our table. We had to requested tap water 3 times. Our meal seemed to take a long time to arrive, which caused us problems as we had time constraints. We received no apology, and was told twice, with gaps inbetween, that it was "being plated up." We felt that if there was a problem in the kitchen, we should have been told, because if you are informed of a problem, that makes it easier to understand. Also for breakfast we saw staff setting tables and holding beakers with their fingers inside the beakers before placing them on the table. As I say the staff were friendly, but I think more training needs to be undertaken. The air con made it draughty and our table was staight in line for when the outer doors to the hotel opened which was unfortunate as it was a cold night. October 17, 2013
Rated 4.0 out of 5.0 by holiday inn taunton Stayed on business, particularly enjoyed the gym, food was good too. October 11, 2013
Rated 5.0 out of 5.0 by weekend break from check in to check out our stay was relaxing and staff very attentive. The restuarante was excellent and good value, the breakfast deal optoion is worth taking as it is a great help yourself experience October 5, 2013
Rated 5.0 out of 5.0 by Excellent hotel We stayed here last week (22/9) for the first time and were very impressed with this hotel and would like to go back there again. Our standard room was very spacious and comfortable. The swimming pool was a good size and the gym well equipped. The breakfast was excellent with a good choice and the cooked breakfast was really tasty. My wife was advised of other food and had a mushroom omelette which was of good size, plenty of mushrooms and cooked perfectly. In all departments, the staff were so friendly, helpful and efficient. Well impressed! September 29, 2013
Rated 5.0 out of 5.0 by Class as always Every time I stay at this hotel the staff always remember my name and make me very welcome. You're able to relax and the food and service is excellent. September 28, 2013
Rated 4.0 out of 5.0 by Parking The only problem I would have is that as my husband is disabled we could not park in a disabled bay due to a non blue badge holder parking in 3 out of the 5 spaces. The staff and hotel are great and will use again September 25, 2013
Rated 5.0 out of 5.0 by Good experience Everything you could wish from an overnight stay - good parking; a warm welcome; we'll appointed room & really good food. Can't wait till next time - thank you September 25, 2013
Rated 5.0 out of 5.0 by Just like home only with service Clean, comfortable and convenient. Query dealt with by reception with courtesy and speed. September 17, 2013
Rated 5.0 out of 5.0 by Great staff and room Stayed at the hotel on and off for 8 weeks. Staff very friendly, bar and reception clean and roomy. Rooms are always clean and tidy and up to the HI standard. Restaurant food up to a good standard and not too expensive. Would recommend to everybody whether wanting a one night stay or a longer break September 16, 2013
Rated 4.0 out of 5.0 by September 2013 This was a break for my wife's birthday and we found the check in receptionist very good she'd arranged a nice room and bottle of wine for wife birthday with card from all the staff-that little bit extra always says a lot!! We've been staying at this hotel for years, recommend it to anyone September 6, 2013
Rated 5.0 out of 5.0 by Great Hotel Myself and family (4 adults/4children) stayed in the Holiday Inn, Taunton for a 3 day bank holiday break, The hotel was beautiful! It was a very clean and tidy hotel. (From pulling into the carpark, the garden, Reception/Bar and Restuarant Areas). I was impressed before i had even checked in. The reception staff were the most pleasant and friendly people i have dealt with before. They gave the kids a gift on check in, which i have never seen before. After check in, we went to our family rooms which was lovely and clean. We had everything we needed in the rooms we booked. Having children, its hard to keep them occupied, but not here! We had free access to the pool in the Spirit Club, right next door. The hotel also provided the kids with a early evening movie, with milk and cookies in the evening, (with a small play area for the children to play). The evening food was very nice too. I would seriously consider returning to this beautful hotel. Very Happy with my stay and impressed because i didn't expect this service with the prices paid. September 6, 2013
Rated 4.0 out of 5.0 by Good value dinner bed and breakfast was good value for money room clean and comfortable pool very good -especially for children food was good overall -dinner the first night was a little overcooked and the pork dish was not very pleasant- we were told many people complained about it and they -the staff- didn't want it on the menu!!! I would suggest therefore it be removed. I had a massage which was very good -masseur excellent September 5, 2013
Rated 4.0 out of 5.0 by Overnight stay Myself and my partner have stayed at this hotel for a few times now. On our latest visit we had booked into an Executive Suite. All mod cons but the bed was very uncomfortable, several times we woke with numbness down our arms and legs. Another disappointment was that there was a rugby team in. And we were woken at 4.00 a.m. in the morning to loud chit chat in the room next door which went on for about 1.5hrs. We eventually got back to sleep at 5.30 a.m. I reported it in the morning to reception and they were very apologetic and we received 10,000 IHG points. This has not put me off visiting again. Just hope we getter a quieter room!!! September 4, 2013
Rated 5.0 out of 5.0 by First class in all areas Quality of service was excellent throughout as were the facilities and accommodation. Menu at dinner was varied and provided good value, while the standard of breakfast was quite exceptional September 4, 2013
Rated 4.0 out of 5.0 by great for kids This hotel is a super place to stay if you have young children in tow. The staff were so helpful and friendly. The breakfasts were excellent. The leisure facilities and the games area in the lounge were much appreciated by us all. Will happily use this Holiday Inn again when we need to collect the grandchildren. September 2, 2013
Rated 4.0 out of 5.0 by quick getaway Ideally located just off M5. Used as a base for visiting friends and sightseeing Exmoor and Somerset. Facilities were good although not necessarily cheap to eat there so chose to eat out. September 2, 2013
Rated 4.0 out of 5.0 by Comfortable stay This hotel is close to the M5 J25, although you would not know it. The rooms are reasonably large, although my room was not refurbished to the latest Holiday Inn standards. The bar had a wide selection of drinks, and bottled Ales from a local brewery which was good. The breakfast selection was good. The health suite is reasonably well catered for with a useful length swimming pool. I would return. September 1, 2013
Rated 5.0 out of 5.0 by Family weekend We have stayed on more than one occasion here. The hotel is immaculate the staff are more than friendly and certainly accommodating fantastic bar area loved the children's corner we sat and played games all night with the children and it was lovely to be able to feel like the children were welcomed with open arms. Cannot thank the staff for making all of us feel relaxed and welcome and would certainly recommend this hotel to anybody. August 29, 2013
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