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Rated 4.1 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Great Staff The staff really cared about or comfort, especially Lynda who works there in the evenings. July 23, 2014
Rated 3.0 out of 5.0 by Quality apart from no breakfast with some rooms A great all round hotel, Don't believe the TV adverts though, you will NOT get breakfast with some rooms and it will be over £10 if you don't get it when booking. July 23, 2014
Rated 5.0 out of 5.0 by Great Service, well appointed rooms and good facilities The hotel, staff and facilities exceeded my expectations by quite a bit! From the moment I checked in I had a great visit and all needs (including borrowing a phone charger for free) were met with helpful and responsive staff. I'd not stayed here before but am going to make sure that for my next trips to the area I definately do! There is also great, secure and ample parking and the hotel facilities are decent. Thoroughly recommended. July 22, 2014
Rated 4.0 out of 5.0 by Uncomfortable bed but everything else is great I have stayed here a number of times and the staff are always really pleasant and willing to help. My only criticism is that the beds are so uncomfortable. I think the mattresses need to be replaced as we always end up in the middle of the bed in a dip! The breakfast is always great and lots of it. Kids eat for free. July 17, 2014
Rated 5.0 out of 5.0 by Great service and excellent dinner in restaurant We arrived on Saturday afternoon and were greeted by an extremely helpful receptionist. Our room was very spacious and it met with our expectations. It was nice to have air conditioning as the weather was particularly warm. We had a really good evening meal in the restaurant and would recommend. The same for the breakfast the following day. Overall the hotel had a really nice atmosphere and we would definitely stay again. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful stay with our dog This hotel was immaculate unlike some where you stay where dogs are allowed. Great friendly reception staff and very comfy beds in a spacious room with very large bathroom. Will definitely stay again and recommend to anyone. July 16, 2014
Rated 4.0 out of 5.0 by Good all round Had no problems with our stay, the bed was small for two but we are used to a king! Not much happening around the outskirts of the hotel but within driving distance we found a good Indian in iron bridge. Good overall :) July 15, 2014
Rated 5.0 out of 5.0 by 70th birthday break My wife and I stopped at this hotel to celebrate my 70th birthday. Yes, it was convenient for my main point of interest – Ironbridge. We have stopped at many hotels in the past, both in the UK and overseas but this was the best stay ever. The staff; front desk, dining room and domestic, were extremely pleasant, accommodating and very courteous. Customer service is paramount and the staff here knew how to provide it and yes, they wanted to. They were extremely conscientious and worked hard to put the customer FIRST! Thank you again for a wonderful time and please pass on our Best Wishes to the full team. Brian & Barbara. July 14, 2014
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