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Rated 4.5 out of 5 by 30 reviewers.
Rated 5.0 out of 5.0 by A wonderful and comfortable stay Had a fantastic stay at this hotel. Enjoyed the pool, the restaurant, and every other aspect of it. Would happily recommend to anyone! May 15, 2013
Rated 3.0 out of 5.0 by Business Hotel Staff are very friendly and welcoming. Foyer and reception area are in good condition. Bedrooms on the other hand though are in need of renovation. May 14, 2013
Rated 5.0 out of 5.0 by Not disappointed! I have been staying in this hotel over a period of some years and the standard remains very good. Staff throughout the hotel are pleasant and helpful and when i asked for a room change this was managed without fuss and to my satisfaction. As a diagnosed Coeliac , no problems with food. Staff very aware of the condition. Love the pool! May 13, 2013
Rated 5.0 out of 5.0 by A very good Holiday Inn A very good, well maintained and comfortable HI. Enjoyed our stay but the food was alright but not so much the staff for a Saturday night. Clean room, bathroom and nicely furnished. May 10, 2013
Rated 4.0 out of 5.0 by Fairly well maintained room and good ambience Quality room, despite it looks like a old hotel. Able to relax well as there is good sofa a good TV. Bed and pillows were also fine. The quality of the toiletries can improve, you may be better of carrying something on your own. May 10, 2013
Rated 4.0 out of 5.0 by Comfortable stay Usual good welcome for a platinum priority member and a gratefully received upgrade. Room was clean, comfortable and gave me a good night' sleep. Bar seating area was smart but no atmosphere and rather tepid selection of beer/lager. Evening food remains the weak link in the HI experience. Fine for me on business but bland and old fashioned if on leisure. Breakfast was the usual mountainous buffet. Somewhat indifferent service. May 8, 2013
Rated 4.0 out of 5.0 by Accessible rooms I am a prolific user of Holiday Inns but find the variety of styles of rooms labelled 'accessible' difficult to plan for. The room in Telford had far too much furniture in it for a smallish room which meant wheelchair access to the bed was difficult without moving all the furniture around. Also the shower was in the bath, if you cant stand then its impossible to shower, accessible rooms are best fitted with roll in showers or at least an easy to access bath with lower shower access. Generally though the hotel was very good and having a pool really adds to the fun May 4, 2013
Rated 5.0 out of 5.0 by Excellent service We stayed at this Holiday Inn with our 2 children for 2 nights and found it to be excellent. The rooms, whilst not huge, were very clean and comfortable. All the staff we had any dealingd with were very helpful, polite and cheerful ( the gentleman at the Leisure reception, reception staff, breakfast staff, restaurant staff, room service staff). We ate in The Olive Restaurant and found it to be very good quality and the children ate free. The swimming pool was a bonus, which we enjoyed, and it was great that the swimming towels were complimentary. We would definitely recommend this Holiday Inn. April 18, 2013
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