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Rated 4.2 out of 5 by 161 reviewers.
Rated 5.0 out of 5.0 by Fantastic hotel with exceptional staff and facilities! This stay was not a planned visit, having such a bad experience at a previous hotel we decided to stop here on our way home, being a reward club member, the app said it had great facilities and has a reasonable rate. On arrival the receptionist was the most on the ball, considerate and professional and mist if helpful member if staff iv encountered. I think her name was Sarah? Should be a manager!!!! The room was big and spacious, decorated to a high standard with everything you could possibly need. The dining room was beautiful and the breakfast was well under prices for what you recieve, the staff are helpful and polite, absolutely great service! The free pass in to wonder world which is accessed via the back of the hotel was fabulous for the kids, combine with the lead sure facilities it overall was a fantastic stay. Around the hotel there is lots to do, with the shopping centres etc. I would definitely stay again and recommend this hotel August 15, 2014
Rated 5.0 out of 5.0 by One of My favourites This hotel is one of my favourite Holiday Inns. Good food (could do with a little more choice on the evening menu). Fantastic choice at Breakfast. Also has smoking rooms, which is a nice addition if you are a smoker. August 15, 2014
Rated 5.0 out of 5.0 by Excellent Hotel This is one of my favourite Holiday Inns, and I would highly recommend it. August 15, 2014
Rated 2.0 out of 5.0 by Ok stay I booked three rooms. 2 x standard and 1 x executive. Air con in all three rooms was broken. Even after someone attempted to fix it. In one standard room it would start working and then stop only by us being told to pull the fuse out and reinsert it using a sharp object! In the other standard room we were given a huge industrial sized fan that was very loud during the night and in the executive room the aircon did not work at all! Given we had paid more for the additional items for the executive room my parents werent provided with slippers -being told the hotel had ran out! The breakfast was lovely, as were the restaurant staff. We were visiting Ironbridge and Bridgenorth for my fathers birthday, therefore the hotel was good for location. August 14, 2014
Rated 4.0 out of 5.0 by Good location Comfortable hotel in a good location. Room had 2 good sized double beds. August 14, 2014
Rated 5.0 out of 5.0 by Great location for the area Easy to find, great for access to the area, very handy for town center. Clean comfortable and friendly. August 12, 2014
Rated 5.0 out of 5.0 by fantastic hotel We usually stay in the Walsall holiday inn but Telford is so much more relaxing. Great customer service and more variety at breakfast. Two proper double beds instead of a sofa bed. Worth the extra! August 12, 2014
Rated 3.0 out of 5.0 by OK, Just OK Alot of money has been spent on the reception area but the rooms have been forgotten. The pool was fine but can't really have a decent swim in it if there are more than couple of families in it, The Jacuzzi wasn't working when I was there which was a pain as I just wanted to chill out, Steam room was fine but again very old. August 11, 2014
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