Rated 4.3 out of 5 by 325
Rated 4.0 out of 5.0 friendly professional reception
I was greeted by friendly and very helpful staff at reception
Could not be faulted in any way
May 26, 2015
Rated 3.0 out of 5.0 by Ossie999 Did not get early morning call.
We asked for a 6.30am alarm call that didnt happened. It resulted in us almost missing our convention. When we told reception about it, we were asked to check our phone setting. It was set at ringer = off. We didnt get an alarm call on Sunday but got one at 6.30am on Monday. We only requested a early call on Saturday.
The Staff in the restaurant were very good and attentive. The food in the restaurant offered very good value for money.
May 21, 2015
Rated 5.0 out of 5.0 by Acb21 Great Hotel
Ideal location and clean and comfortable. Rooms spacious and modern, bar food was excellent and great value if travelling with children. Swimming pool excellent too!
May 20, 2015
Rated 4.0 out of 5.0 by Tavito 69 Perfecto para correr (jogging)
Desde el Hotel parte un camino que va por una Antigua via del tren, que lo hace perfecto para ir a correr al aire libre en cualquier momento del dia.
May 20, 2015
Rated 4.0 out of 5.0 by person123456789 Everything Brilliant except service in restaurant awfull
Everything Brilliant except service in restaurant awfull
May 19, 2015
Rated 5.0 out of 5.0 by LindaJV Friendly, helpful staff and great food
I was one of a party of 36 tourist that spent 4 days at this hotel earlier this month and have nothing but praise for the friendly, helpful and polite staff. We had breakfast and dinner each day and and enjoyed each meal and would like to thank the chef for the variety and presentation of each evening meal. They were a pleasure to look at and to eat.
The rooms were clean and comfortable and the bed very comfortable.
May 16, 2015
Rated 5.0 out of 5.0 by wendy1401 Excellent stay
Really great staff, good welcome, attentive and efficient. Good value. Had a restful and comfortable stay. Fast internet
May 12, 2015
Rated 4.0 out of 5.0 by MINCER Great facilities and location but staff struggle when busy.
We had a great time overall. Hotel location and rooms great. However there were events on both nights we stayed and whilst staff were friendly they were obviously struggling. It took them 2.5 hours to serve us 3 courses and a coffee on Saturday night. Though the coffee was free by way of an apology, slightly better Sunday night, but both nights getting drinks was a chore.
I was overcharged on the final bill, though wasn't given chance to see it until after I had paid. Had to rejoin the checkout queue to get my money refunded, which did add insult to injury.
We have been before when they haven't had events on and the service has been measurably better.
So in general great but fingers crossed their function room is empty when you visit.
May 9, 2015