Rated 5.0 out of 5.0 by Michele0717 GREAT HOTEL
This was my first time to stay at the Holiday Inn in Temple, Tx, and I must say that I was impressed. The landscaping and grounds are very well kept. As I entered the front lobby, I noticed how crisp and clean everything looked. I was very happy with the staff and their ability to answer all my questions in a friendly and professional manner. My room was quiet, comfortable and very clean as well. I look forward to staying at this hotel again in the future! Thanks to all the staff at this Holiday Inn for making my stay great! This is why I always stay with IHG!
May 8, 2013
Rated 4.0 out of 5.0 by Essay77 Cosy Room
I liked my room, it was cosy and comfortable, I was able to relax and get a good night's rest after a long day on the road.
March 21, 2013
Rated 5.0 out of 5.0 by melissa74 Temple-Belton
This Holiday Inn is very nice! The staff at the front desk were very impressive and more than helpful! I will definitely be back to this hotel!
March 15, 2013
Rated 2.0 out of 5.0 by frozenwaffles frozenwaffles
Room had road & train noise
Breakfast was awful-waffles tasted like frozen waffles and
cinnamon french toast was only cinnamon bread toasted
The breakfast too pricey for the quality of food and service
Also the service in restaurant was very slow and food was
Service at the hotel desk was good-I did complain to them
about the awful breakfast we were served
February 28, 2013
Rated 3.0 out of 5.0 by SvcTX Not What Expected
Was not impressed with my stay at this location. The room was nice, but there was blood that had not been cleaned in the bathtub, and it was extremely noisy from the Interstate and nearby train. Still amazed at the difference in recognition for Priority Club members at Holiday Inn, versus Holiday Inn Express.
February 4, 2013
Rated 2.0 out of 5.0 by eagle51 Poor value and service
I have stayed their at least 7 times. everytime I go back I can't believe I did it again. The price is more expensive than Waco and Round Rock and the staff is rude. You can't even get a cup of coffee in the lobby without sitting down in their restaurant and paying for it. Worst experience of any Holiday Inn in the USA. I haven't given up on Holiday Inn, but will never stay in Temple's Holiday Inn again. don't need the insults, I would rather drive to Round Rock or Waco were the the staff and price is better.
January 15, 2013
Rated 5.0 out of 5.0 by KHLH Great Service
We have stayed at this Holiday Inn Express many times. They always go above and beyond. We would recommend it to anyone.
January 3, 2013
Rated 1.0 out of 5.0 by ExtremelyUnhappyAlso I hope this doesn't happen to you
They REFUSE to reverse a $153.00 no-show charge even though it's not entirely (if at all) my fault!
I used the HI website to book a room at 2 different hotels on successive nights. What I have since found out is that if you enter the date for the first night to book the first room and then hit the back button to enter the second night's date to book the second room the website books it for the first nights' date even though you went and changed the date on the previous screen. I was suprised to find a no-show charge on my credit card as I thought I had done everything correctly. They will not reverse it even though:
I stayed at the hotel the night I intended to - the night after the no show charge.
I can prove that I stayed at the other HI on the night that they charged me the no-show.
I have stayed at this property several times before.
I am a Priority Gold Club Member.
I have never had a problem with a Holiday Inn before.
I called corporate and they called the hotel to re-consider on my behalf.
It's a shame that they think so little of their loyal customers that they would rather keep the $153 and lose a Priority Club member of 22 years.
December 20, 2012