Rated 4.2 out of 5 by 187
Rated 4.0 out of 5.0 by mackmaster If you think you smell smoking, say something.
My wife noticed a faint hint of cigarette smoke upon entering the bathroom. As I had brought my own air freshener, I sprayed the room and thought nothing of it. Neither of us smoke and no one had smoked in our room. Since we didn't report the odor upon arrival, they presumed we had violated the strict non smoking policy and penalized us.
My advice is that you report any and all odd scents as soon as you arrive and don't count on your air freshener to clean it up any better than their ozone machine does. When I called to dispute the charge I was told that the people who inspect them were "experts" and "trained to notice" so I must have been lying. Nice.
October 17, 2014
Rated 5.0 out of 5.0 by elaine1147 Nice room
The room was attractive and up-to-date. Internet connections worked well. Would be nice if complimentary breakfast was included. The restaurant is pricey. The bed was hard. Overall, nice accommodations
October 17, 2014
Rated 5.0 out of 5.0 by Happyhealthycute Could've stayed forever!
Great experience from check in to check out!
Super clean, affordable
Pool,jacuzzi,gym all efficient & enjoyable!
Will most certainly return next year on our annual trip to the area
October 16, 2014
Rated 4.0 out of 5.0 by rijudo A very good facility.
A very good all inclusive hotel. the room accommodation was clean comfortable. We ordered breakfast in. It was one off the most memorable we've had. Hot homemade muffins, eggs to order, crisp bacon, I wish I was having it right now.
The only problem we experienced was the Air conditioner controls, the speed fan is to high even on low, making us uncomfortable.
October 15, 2014
Rated 5.0 out of 5.0 by chathamboy Great Hotel
Great Hotel and staff. Clean. Great bar/restaurant and located right off the highway. Restaurants/ gas stations close by.
October 15, 2014
Rated 5.0 out of 5.0 by Kate Cape Cod beautiful grounds
Great friendly service from front desk Laura upon checking in.
The grounds around the hotel were beautiful. I felt very safe staying there as a single woman.
October 14, 2014
Rated 5.0 out of 5.0 by LawTravels4 Perfect Spot for an Extended Boston Run
I picked this hotel principally because I could not afford the Route 128 corridor for an extended stay in Boston. The hotel did not disappoint. Before reservation, I was able to contact the hotel and arrange shuttle service in advance to and from the local commuter train stations. The shuttle drivers, Paul and Ray, were thoughtful, attentive, and punctual. I made it into Boston early and was able to return late.
The Bar was a nice spot. Lisa and Tim were quite outgoing and the food was just right. I really enjoyed the Teriyaki Steak Tips. Breakfast also hit the spot on Wednesday morning-and I think the Manager's Reception should be more often-I'm glad I was able to catch it. The hot tub provided a much needed retreat at the end of each day and the room was quite spacious and gave me plenty of room to spread out and relax.
Finally, my compliments to all the staff I dealt with,beyond Paul, Ray, Lisa, and Tim.
With the ready availability of shuttle service to the Commuter Rail, convenience to I-495, and avoiding the inner orbit of Boston, I absolutely recommend this hotel-and would be happy to return for a future stay.
October 10, 2014
Rated 5.0 out of 5.0 by JoAnn23 Great hotel
We stay at the Tewksbury Holiday Inn whenever we're in the Andover area. Beautiful accommodations at a reasonable price. We've never been disappointed:)
October 9, 2014