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Rated 4.2 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Good location and excellent service. Very friendly and helpful staff. Location in a well kept business park. September 19, 2014
Rated 5.0 out of 5.0 by 都挺好,就是酒吧服务要加强 前台服务员很热情,酒吧服务员不够热情,,,,,, 早餐比较丰富,,,,,, 大厅休息区比较舒适,,,,,, 总的来说不错,,,,,, 下次会继续来,,,,,, September 18, 2014
Rated 4.0 out of 5.0 by Clean room and quiet The room was clean and quiet. It was nice that it had a king bed with a sofa. The wireless internet worked well. We were in a group so ate breakfast twice in the restaurant. Unfortunately, the buffet had some issues. The selection of food when we arrived the first day was poor and we had to wait for it to be replenished. The eggs were rubbery. The French toast was tough. The pancakes were cardboard tasting. Ok, I've beaten it up pretty bad, but the bacon was fine! The staff at the hotel were all cordial and welcoming. So, if you don't have breakfast at the restaurant, our stay was fine. September 11, 2014
Rated 3.0 out of 5.0 by Uncomfortable mattresses Everything was good with the exception of the beds. I found them very uncomfortable. I've stayed at lesser names hotels with better mattresses. Very disappointed. September 8, 2014
Rated 5.0 out of 5.0 by nice hotel safe and clean hotel, clean and confortable room, pleasant and knowledgeable staff, bar and restaurant are fine, good location right off Rt 495, a couple of restaurants in the area September 8, 2014
Rated 5.0 out of 5.0 by Very quiet hotel Very impressive Holiday Inn - beautiful lobby, large comfy room, very quiet room and hallways. Easy to reach from highway. September 6, 2014
Rated 5.0 out of 5.0 by Exellent overall The hotel is very clean, appears quite sanitary; staff was very courteous, the rooms were spacious and quite relaxing. The fridge and microwave were quite welcoming, especially seeing that we had small children. The beds were very clean and appealing. The pillows and added extra pillows were great. The best hotel I have ever encountered since living in the United States. September 4, 2014
Rated 5.0 out of 5.0 by Excellent Place to Stay Everything was top notch.....very impressive. Rooms comfortable and clean and neat..Food excellent. September 2, 2014
Rated 5.0 out of 5.0 by Great stay and quiet Overall a great stay, would recommend. Please check the power outlets on the lamps, they are very loose for phone chargers! September 1, 2014
Rated 3.0 out of 5.0 by Just OK I have stayed at nicer Expesses that offered complimentary breakfasts. Considering that this is in a business complex, why no complimentary coffee station? When I arrived there was no one at the front desk (waited maybe ten minutes for someone to check me in, granted it was midnight) and when I went downstairs in the morning in search of coffee there was no one at the desk to whom I could complain that the coffee maker in my room didn't work. I ended up paying $2 for a cup of coffee from the restaurant Finally, it should be simple to access Wi-Fi, and it wasn't. I was given an 800 number by the front desk to call for assistance and they couldn't figure it out! September 1, 2014
Rated 4.0 out of 5.0 by Business Travel Experience Asked for early check in due to event at nearby Tewksbury CC and had to wait an hour - inside pool and small - Fairfield Inn had outside pool - online add read it had shuttle service to local businesses however there was none available even with a 2 hour notice. August 28, 2014
Rated 5.0 out of 5.0 by Good place to stay Recently my wife and I returned to the Holiday Inn located in Tewksbury, MA. and as usual the place was of great value for the dollar. The staff are always nice, the room was clean, the bathroom was clean, the location is perfect for visits to nearby Lowell and the Summer Music shows. We always have a great time and enjoy staying here August 27, 2014
Rated 5.0 out of 5.0 by comfortable bed excellent service Satisfactory arrangements and all needs met. When We couldn't access Internet immediately, a service person was there in under 5 minutes to help! August 27, 2014
Rated 5.0 out of 5.0 by Quality hotel and good location Was pleased with this location and the ammenities. Clean and well serviced August 25, 2014
Rated 5.0 out of 5.0 by Tewksbury Andover Great value for the price. Very clean room. Bedding very comfortable. August 25, 2014
Rated 5.0 out of 5.0 by Great Staff I've stayed here a few times for work, and always pick it. Staff is great, and the bar is cozy. Its surrounded by woods which is a nice break from the hustle bustle. August 19, 2014
Rated 5.0 out of 5.0 by Tewksbury Holiday Inn Rocks Our stay at the Tewksbury Holiday Inn was awesome. My two great nieces (13 and 14) loved the experience and slept so well in the comfortable beds with the soft linens!!! Everything was great!!! August 13, 2014
Rated 4.0 out of 5.0 by Comfortable bed. Good value We enjoyed our stay at he Holiday Inn in Tewksbury, MA. My one complain was that the pool hours were totally inconvenient. I found it very frustrating that the pool was only open in the evening and that was when we were busy. According to staff this was due to a town ordinance that required the presence of lifeguards. Whatever the reason, I missed having access to the pool. August 13, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised All in all a great place to stay. It was very busy, but we were attended to quickly and efficiently. Nice common area, we visited with family. August 11, 2014
Rated 3.0 out of 5.0 by Visiting UMass and stayed here Nice to be greeted as a priority club member - given the choice of a free drink or 500 points upon check in. We stayed in 5 different Holiday Inns over the course of our week of college visits. Some were more effusive in their greetings, giving special parking places, rooms with better views. This one - not so much. But the front desk staff was friendly - in person. We used our points to pay. At least we thought. After leaving our credit card (not the one we gave at check in) was also charged for the room. Yikes! Upon calling, a front desk representative was NOT very friendly in telling me that it was impossible that this could happen. Apparently when it appeared on my bank statement it was a figment of my imagination. Thankfully Holiday Inn/IHG is much more open to taking care of customer needs than this woman is. So that's something to watch out for. It would be nice if this hotel gave free breakfast, AC wasn't the best, pillows were too soft and collapsed under your head, but it was clean and well maintained and that's a huge plus. August 6, 2014
Rated 4.0 out of 5.0 by Good place to spend for a good night sleep Staff has always been very good to work with. The room was clean and comfortable. Breakfast was very good. August 6, 2014
Rated 5.0 out of 5.0 by Great as usual Place was excellent from check in until check out. Comfortable and no issues August 1, 2014
Rated 4.0 out of 5.0 by Liked the rooms The food was not good but the facility was good except for the laundry facilities, only one washer and dryer. July 30, 2014
Rated 3.0 out of 5.0 by Reasonable rates All things considered it was acceptable for the night we stayed. We just required a place to sleep, our expectations were fulfilled. July 29, 2014
Rated 3.0 out of 5.0 by Hot room AC broke in the middle of the night and it was roasting hot. They gave us a voucher for a lousy breakfast. The next night they said it was fixed so we went in and the floor was wet and it smelled. I was very disappointed. July 29, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Great Service Excellent!!! Would recommend this hotel if in area....I always stay when visiting relatives.... July 29, 2014
Rated 5.0 out of 5.0 Nice Place Everything was very nice. Room was clean and quiet. Manager's Reception was well done as was dinner and breakfast the next morning. We did not order the breakfast buffet but order off of the menu. The only issue was the low temperature of the water in the Jacuzzi. July 27, 2014
Rated 5.0 out of 5.0 by Comfortable clean attractive accommadations Very attractive, clean and comfortable ennviroment . I was traveling alone in an area unknown to me . I felt very safe. I will always stAy there if I am in the area again July 22, 2014
Rated 2.0 out of 5.0 by Internet Service is TERRIBLE If you need to get any work done online, avoid this property like the plague. Front desk doesn't know anything about internet; called the ISP, who called me. They made like they were going to help, but didn't . Other than that, everything's fine. But, if you need the internet to get any WORK done, forget this place. July 21, 2014
Rated 4.0 out of 5.0 by Comfortable and convenient Comfortable rooms and everything worked. Convenient location near the highway. Some of the electrical outlets were very loose so that caused a little trouble when charging my phone. Internet connection in the room was reliable but noticeably slower than average. At dinner they seemed understaffed at the restaurant however the server did an admirable job keeping up so I didn't feel neglected. The was the food quality was good at both dinner and breakfast, but definitely not great. Met expectations at least so I wasn't disappointed. The fitness room was decent enough with both cardio equipment and some weights. July 18, 2014
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