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Rated 4.2 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by overnight stay while traveling Nice stay-only problem was heavy rains when we parked. July 1, 2015
Rated 4.0 out of 5.0 by stay For the most part it was a comfortable and quiet stay. The only complaint I would have would be no free breakfast for the guest, for the price you pay, had to ask for toilet paper to be replaced and Kleenex, also needed a clean sheet for the fold out bed, they just gave us another bed. Be sure to ask if the fold out in the sofa works, the one in our suite was broke and they didn't tell us that at check in. The pool was nice when a guest could swim in it due to all the children's swim lesson's going on throughout the day and not heated. June 30, 2015
Rated 4.0 out of 5.0 by First visit to Boston My first visit to Boston I enjoyed my stay at the Holiday Inn. The bed and pillow were comfortable. The staff at the front desk were pleasant and friendly. One of the reasons I reserved this hotel is because of shuttle service. My only gripe was the fact there was no shuttle bus available because the host of the conference reserved it for the duration of their stay. This left the rest of us who didn't rent a car scrambling for transportation to the center. I understood I would have to get transportation back to the hotel. June 29, 2015
Rated 5.0 out of 5.0 by Excellent customer serice I base most of my hotel experiences on customer service, I believe even a average hotel can make big marks by having great customer service. As a Platinum IHG member I do prefer Holiday Inn but when you get such great service it just confirms why I stay in the IHG family. June 29, 2015
Rated 3.0 out of 5.0 by Nice Nice place. Restuarant food could have a better selection. Offer a coffee bar for free in the a.m.. June 29, 2015
Rated 5.0 out of 5.0 by visit to umass lowell seemed like a very nice hotel. It was quite expensive for the location but there was several other hotels sold out for the nites we needed June 28, 2015
Rated 4.0 out of 5.0 by Great room, food not so much Great room. Clean and nice. (Always love Holiday inn pillows.) However, internet was slow--like waiting slow. Only stayed one night, so I could get by. Staff was super attentive. Ate at the on-site restaurant and food was only average, but I was grateful it was there so I didn't have to go out again. June 28, 2015
Rated 5.0 out of 5.0 by 14hrs stright thru sleep 14 hours ,as per my wife when I lay down that evening I never moved to morning.. June 26, 2015
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