Rated 4.3 out of 5 by 109
Rated 5.0 out of 5.0 awesome visit
Wonderful hotel staff; caring, polite and effeciant!
Hotel lobby is new and the full breakfast is excellent, swerved promptly with great staff... in a well designed new restaurant.
October 10, 2014
Rated 4.0 out of 5.0 by Mr. Patt Great Service and Staff.
Decent hotel comfortable bed! Room was pretty clean. The only thing I didn't like was there was no complimentary breakfast.
October 9, 2014
Rated 4.0 out of 5.0 Quick Stop
Conveniently located between airport and our destination
October 9, 2014
Rated 5.0 out of 5.0 by mainelover 4th time and still great
Stayed here for he fourth time on our way north. Clean and comfortable, professional and accommodating staff, and Mexican restaurant on premises which is fun and serves very good food. Easy on-off location. We will continue to stop here on our trips north.
October 7, 2014
Rated 5.0 out of 5.0 by mystery12 Clean room and friendly staff
I have stayed here a few times on business. The only issue I had was ordering room service from the restaurant. Incorrect food sent and no utensils. Other then that a very nice, safe, and clean hotel.
October 3, 2014
Rated 5.0 out of 5.0 by DFT65 Location...great Breakfast !!
Great Staff !! clean facility... lobby very up-to-date..
Warm Welcome.. Great Location to inter/state 93
September 30, 2014
Rated 3.0 out of 5.0 by over priced no cots or pull out beds
Overall the room was ok. The fact that you had h o cot or pullout beds was frustrating. The room was too expensive to not have these things. The restaurant and bar were the savior here.
September 23, 2014
Rated 4.0 out of 5.0 Liked it and slept well
New furnishings and contemporary decor that was very comfortable. I would recommend to other travellers staying in Salem area. Staff was very friendly and helpful with restaurant suggestions.
September 20, 2014
Rated 5.0 out of 5.0 by Denise1448 We stayed at the Inn because it was close to Brookstone where our son got married
All the people who worked there were very helpful, pleasant and accommodating. We enjoyed all that the Inn had to offer, the pool, hot tub, and exercise room were amazing! Breakfast at the Sunside Cafe was very good and convenient. Having access to Margaritas without leaving the Inn was great. The staff especially the maids were very nice, pleasant and remembered we were their for our sons wedding. Everyone we met were always very friendly, polite and pleasant. I would definitely recommend this Holiday Inn to my family and friends.
September 17, 2014
Rated 4.0 out of 5.0 by PnJ1 Stayed One Night
Great Value! Comfortable Stay. Beds were comfortable, front desk staff were very friendly. Easy access off I93.
September 13, 2014
Rated 5.0 out of 5.0 by DianaJ Very Comfortable, and Friendly Staff
We rested comfortably while staying at the Holiday Inn/Salem, NH. The staff members were exceptionally friendly, our room was clean, bed and pillows were comfortable, and the location was perfect!
September 4, 2014
Rated 5.0 out of 5.0 by Traveller0549 First evening comfort and rest
Touring New England from UK, good first night stop out of Boston after the flight. Made welcome even though it was quite late in the evening. Stayed in a suite excellent space. Very good breakfast and friendly waitress
September 1, 2014
Rated 4.0 out of 5.0 by ChiChiFifi Best hotel near Canobie Lake Park
We didn't expect a 5 star experience at this hotel, and while we were right, we were also pleasantly surprised by the quality of our stay. It was a little pricey IMO for a Holiday Inn in the middle of nowhere, but it did offer two pools (we enjoyed the indoor pool) and a pretty good restaurant. The bathroom is quite small and the toilet seat lid was flimsy. I tried sitting on it to get my kids dressed and thought I had crushed it (I don't weigh that much). The water pressure was very hard in the shower, which I usually love, but in this case it was like needles and could not be adjusted. The room was pretty standard. The flat screen TV was OK--a little difficult to control and slow to respond to commands. But we enjoyed the evening we checked in, swimming and eating in the restaurant (Mexican, our favorite) and then relaxing and watching TV in the room. The next morning we had the breakfast. There was a lot of food to choose from but the quality was only OK. It was also pricey for adults but free for our two kids, 6 and 3. We checked out and went to Canobie Lake Park. We'll definitely stay in this hotel before heading to the park again next year.
August 28, 2014
Rated 5.0 out of 5.0 by Skygoddess48 Clean and convenient
I found the hotel to be very clean and convenient for a family get together and close to lots of shopping. Great for families. Would definitely book again and recommend.
August 28, 2014
Rated 5.0 out of 5.0 by coste HANDICAPPED
MY WIFE IS HANDICAPPED AND HAVING A SUITE THAT MEET HER NEEDS WAS AWSOME!!!
August 28, 2014
Rated 5.0 out of 5.0 by Shay T Extremely comfortable room and excellent staff
We have been staying at the Salem Holiday Inn for years now every summer and I would never go anywhere else. The staff have been there for years and always recognize us and make us feel right at home.
The only recommendation that I would like to offer is that you change your coffee brand. We both prefer robust coffee and found your coffee to be very weak.
All in all, loved our stay! We'll be back next summer!
August 26, 2014
Rated 5.0 out of 5.0 by mooshka Very comfortable clean
I was very happy with the cleanliness of rooms lobby and pool area the staff was very friendly and helpful
August 23, 2014
Rated 4.0 out of 5.0 by familylady Great service!
Lobby is beautiful, the halls and rooms are a little outdated. Room was clean but had a weird smell upon opening the door we did not complain though. Very friendly staff everyone from the front desk lady to the room cleaners had smiles on and greeted everyone they encountered. Overall, good experience.
August 19, 2014
Rated 4.0 out of 5.0 by Olse Great hotel for a family wedding to stay
Hotel had easy access off exit 2 on Rt 93 once you crossed over the border to NH...Yessica, the front desk clerk was terrific. My husband and I loved our suite but my cousins were unhappy with their room so I brought it to Yessica's attention and she took care of the problem.
My only complaint about my room was that the pillows were too soft but everything else was great...I love having a mini kitchen and living room with a separate bedroom...I think all rooms should be this way. Wish there was room service all the time. We had to go out to lunch as there was no place on property...Fortunately there were plenty of options not too far away. I would recommend this hotel to anyone. Great staff and great room.
August 19, 2014
Rated 5.0 out of 5.0 by SpyGirl Great location, friendly staff
This was our third year staying at the Holiday Inn Salem. The staff (especially Yessica) is incredibly friendly, the hotel is clean, we love the pools and the convenience of Margarita's Restaurant next door. We'll be back again next summer!
August 15, 2014
Rated 5.0 out of 5.0 by Chev09 Very Pleasant
No complaints would stay again. Very nice staff and rooms very clean.
August 14, 2014
Rated 5.0 out of 5.0 by LisaF313 Great Value and service.
The hotel was clean and neat. The staff was friendly, and the fact that the kids ate for free really helped with our vacation spending.
August 14, 2014
Rated 5.0 out of 5.0 by CapeCodBob Great Hotel in a Great Location
We really enjoyed staying here to attend Hockey Night in Boston for our daughter. The new lobby was amazing and the rooms were comfortable. Breakfast at the hotel restaurant was prompt and of good quality.
The attached Margaritas bar and restaurant makes this hotel a perfect "one stop shop."
August 12, 2014
Rated 4.0 out of 5.0 by no comment 2014 Komfortables Bett
Service rund um die UHR, Personal ist freundlich und sehr hilfsbereit. Restaurant Margarita direkt durch die lobby erreichbar
August 12, 2014
Rated 5.0 out of 5.0 by J.Marie Photography Very Pleased
Hotel and staff met all my expectations!
Hope to make a return visit next time my business returns me to the area!
August 7, 2014
Rated 4.0 out of 5.0 by Sum14 Alot of Extra Fun Hotel
Kids Loved it two pools inside and out , Game Room , Hot Tub, Workout , and great Place to eat right at the hotel didn`t have to drive anywhere and great Food...
August 5, 2014
Rated 5.0 out of 5.0 by LLG14 Great service, comfortable room
The staff at the Holiday Inn was very accommodating to a special request we had. The room was very clean and comfortable and the hotel itself very clean. I would recommend this hotel to others.
August 3, 2014
Rated 5.0 out of 5.0 by best grandma Breakfast in Sunrise Cafe
The breakfast in the Sunrise Cafe was awesome!! Ate there both mornings of our stay. Close to Canobie Park which was our reason for being in the area.
July 28, 2014
Rated 3.0 out of 5.0 by dn808 Basic Accommodations, Excellent Staff
Hotel is old but has been updated. Rooms are very basic and no-frills. I had a room on the 5th floor and it was quiet. Bed was below average for a hotel in this price range. The toilet was dirty when I first arrived in the room with an orange ring around it. Very odd and off-putting. Other than that, the room was clean. The reason I picked this hotel was location. I don't believe the value for the price is quite there. I ordered room service for breakfast and dinner and the prices were reasonable but the food was very average. The bright spot was the staff. They were all friendly and helpful and made me feel very welcome. I may try a different hotel next time.
July 20, 2014
Rated 5.0 out of 5.0 by cardinal97 hotel everything from bed to bar was great
I had a great visit and everyone that was there seemed to really enjoy everything that was offered by the hotel
July 16, 2014