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Rated 4.1 out of 5 by 124 reviewers.
Rated 3.0 out of 5.0 by Lost in Tianjin I know this hotel is in China but the whole reason for booking an international hotel is for an outside chance someone speaks English! Less than 2km from Tianjin West station but still taxi driver did not have a clue where the hotel was even with the address in Chinese, strange situation. Had booked Executive King non smoking, got "Upgraded" to non executive suite - SMOKING! - went back to reception to explain that I had booked an Executive room non smoking but couldn't make reception staff understand me. I asked if I still got access to executive lounge without an executive room but none of the reception staff could understand me so I gave up. It turned out that I did have Executive lounge access and the evening food was fine between 18:00 and 20:00 but there was no breakfast, got one breakfast included in main restaurant during stay. Changing rooms at the pool were under construction and both times I tried to use the pool it was full of kids having swimming lessons so impossible to use for lengths/laps. Tried to ask concierge about help with arranging transport to Beijing but couldn't make him understand..... All in all OK but lack of basic English knowledge from staff made stay challenging. August 4, 2014
Rated 4.0 out of 5.0 Holiday Inn初体验 酒店房间非常干净整洁,设施也很齐全,非常人性化,办理会员卡还会赠送一张饮品券。酒店早餐品种不多,但尚算合理。唯一不足的是用早餐的时候服务人员态度不好而且清理的效率比较低,由于我们去的时候客流较大,没有空位,选择了一个还未整理过的桌子,让服务员清理并拿两套新的餐具时服务员非但没有理睬还去收拾别的桌子了,相当气愤。 August 3, 2014
Rated 5.0 out of 5.0 整体环境很好,但有些需要改善 整体环境很好,但早餐种类较少。希望增加中西种类,由于经常出差各地,由于早餐种类较少,所以导致饮食不习惯,本人入住其他酒店就不会有类似问题。建议改善。非常感谢。 July 31, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,床铺舒适,服务一流;一流;床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,服务一流;床铺舒适,服务一流; July 29, 2014
Rated 5.0 out of 5.0 by 服务好 服务较好,,,,,,,,,,大堂比较杂乱,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, July 24, 2014
Rated 3.0 out of 5.0 by 睡眠舒适。员工服务质量有待提高。 1,早晨质量有待提高。 2,员工服务水平还可以再提高。 忽略客人在前台等候。 3,结账人多时,是否可以辅助维持秩序。 July 23, 2014
Rated 4.0 out of 5.0 by 客房整洁,设施还好,服务响应有待加强,增加健身器材 客房够宽敞明亮,整体设施还好,希望洗漱用品质量能够提高;打扫房间,租借东西等客房服务,希望响应更快;健身房大小尚可,但希望增加一些器械,比如最常见的杠铃,以及可以调整角度的坐姿训练椅,用于练习胸和肩 July 21, 2014
Rated 5.0 out of 5.0 by 环境整洁,服务贴心 酒店的环境非常好,时尚且新潮的客房装修,房间宽敞明亮。晚上睡觉很安静,隔音效果好。早餐花色很丰富,中西餐点结合,适合不同口味宾客。交通出行便利。 July 21, 2014
Rated 4.0 out of 5.0 by 愉快的入住体验 酒店的交通十分便利,房间装修简洁,干净。酒店员工态度亲切,专业。早餐丰富可口。健身设备还不错,就是游泳池小了一点 July 20, 2014
Rated 5.0 out of 5.0 床铺舒适, 早餐不错 都不错, 入住愉快, 游泳池也挺好, 早餐食物丰盛, 服务好,床铺复合假日集团的一贯舒适的高标准, 就是房间里还有装修气味 July 14, 2014
Rated 3.0 out of 5.0 by 四星的硬件,三星的服务,二星的管理 仅仅入住一天,大清早的保洁阿姨敲门问洗不洗衣服。我就住一天,洗什么衣服啊?!客房部估计没有通知保洁阿姨,这管理水平,丢IHG的人。 退房时大厅嘈杂不堪,有人拉着手推车到处乱跑,那噪音估计得有90分贝,比大马路都吵。前台服务人员也皱起来了眉头,并开始抱怨。但是这时比没有人站出来管理。这管理水平,让我对假日太失望了。 总之,假日有着洲际和皇冠假日的硬件水平和价格水平,但是服务和管理水平相差不是一个档次。 July 13, 2014
Rated 5.0 out of 5.0 by 位置好,服务优 位置好,服务优,用餐环境与食品服务个人口味,酒店设施一般,但能满足个人需要!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! July 10, 2014
Rated 4.0 out of 5.0 by 地理位置不错,酒店舒适 地理位置不错,和水游城连在一起,吃饭逛街方便。酒店整洁舒适,大部分员工友好尽职。早餐品种还算多,可惜好吃的不多。 July 10, 2014
Rated 4.0 out of 5.0 环境一流 交通便利 服务很好 就是很好,很幸运的被免费升级了,行政房还可以享受行政酒廊,就是行政酒廊晚上9点就关了有点可惜啦。要是能延长的晚点就更好了,希望可以改进。 July 8, 2014
Rated 5.0 out of 5.0 by 非常适合旅行入住 酒店整体感受很好,客房墙壁usb、hdmi等接口不能使用,二层自助午餐品种太少。不巧酒店对面有楼盘在施工。 July 7, 2014
Rated 5.0 out of 5.0 服务很好, 性价比高 从进门到离店, 酒店的服务都非常到位并且及时. 房间内设施完善,但不冗杂. Check out的速度也很好. 能非常好的感觉到对于会员的更好的服务. 问题也有两点: 1) 早餐煎鸡蛋, 只有统一的式样, 当客人希望煎一个双面蛋时, 表示没有, 只有统一的式样 2) 前台人员(应该不是礼宾部的, 因为没有进行其他转接)给出不同的从火车站到达酒店的方式: 第一个告诉我非常近, 步行就可以; 可第二个告诉我还是挺远的, 必须要打车. 感觉是前台人员对于主要地点之间具体位置, 不是特别熟悉. 整体而言, 酒店的性价比很好, 服务非常热情, 值得停留. July 6, 2014
Rated 2.0 out of 5.0 by 非常糟糕的入住 酒店的位置很好,硬件不错。 服务巨差----欺骗,不热情,没耐心。 早餐种类特别少,服务时间短, 经常9点去了就没见到人了,比起其他的holiday inn 差的不仅一点。 July 5, 2014
Rated 5.0 out of 5.0 很是亲切 刚进酒店,行李员帮助拿行李,到前台,服务人员微笑接待,办理入住很顺利,安排的房间也很喜欢,房间环境舒适,整体都很不错 July 3, 2014
Rated 5.0 out of 5.0 by Great room and great location Nice guest room, near subway, near shopping mall. The hotel is consider new. Nice furniture. June 30, 2014
Rated 5.0 out of 5.0 by 早餐 菜品种类较少,最基本的omelet都没有,面包种类很少,与天津的威斯汀酒店相比,缺少了好多菜品。还有咖啡的种类没有卡布奇诺,没有拿铁。就连鲜榨果汁也没有。不知道是不是洲际旗下的酒店特色??? June 30, 2014
Rated 5.0 out of 5.0 by Great service with attentive staff It is my business trip. I stayed for only one night. The staff was very attentive and eager to solve my problem quickly. I love this hotel very much because the room is very nice. June 29, 2014
Rated 5.0 out of 5.0 by 非常舒适,完美体验 酒店位置很好,清洁卫生,但是,酒店旁边有一个大型的商业中心正在施工,所以,白天的时候施工的噪音挺大的。整体来说很不错的酒店,如有机会还会选择入住。 June 25, 2014
Rated 3.0 out of 5.0 by 环境一般,舒适度尚可 也许是因为酒店开在天津的原因,酒店整体卫生环境让人不是很满意,地毯有物资,洗手间有大片水渍未处理干净,房间内缺少没有笔可以记录东西,整体来说不是很让人满意 June 24, 2014
Rated 5.0 out of 5.0 by 入住体验 入住期间服务人员态度很好,在入住期间由于房间无线网络信号差,联系服务中下人员得到较快的帮助以解决问题。 June 22, 2014
Rated 3.0 out of 5.0 by 睡眠质量不好 酒店的被子太厚,夏天到了,被子还是那么厚。晚上睡觉太热了。建议被子薄一点。空调温度可以低一点。 酒店的被子太厚,夏天到了,被子还是那么厚。晚上睡觉太热了。建议被子薄一点。空调温度可以低一点。 June 22, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一般 是好酒店,但性价比较低。 是好酒店,但性价比较低。 是好酒店,但性价比较低。 是好酒店,但性价比较低。 与其他星级酒店比没有特别突出之处。 June 21, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流。 很好,很舒服!------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- June 19, 2014
Rated 5.0 out of 5.0 细节决定成败 微笑的服务,舒适的环境,可口的餐饮,始终如一的品质。希望能够保持现状,并不断的超越现状,赢得更多客人优质评价 June 19, 2014
Rated 4.0 out of 5.0 by 满足商务差旅需求 满足商务差旅需求。 1.房间干净整洁,床铺舒适,家具较新,卫生间设备新; 2.健身设施完善,服务到位; 3.宽带接入方便,缺点是餐厅无wifi; 4.早餐不错,应延时至10:30; 5.总之,性价比不错。 June 17, 2014
Rated 4.0 out of 5.0 by 床铺舒适 酒店距离我们玩的地方比较近。房间干净面积大。但是貌似没有无线网。只住了一天,所以餐厅和健身房没有考察,下此再体验吧, June 16, 2014
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