Rated 4.2 out of 5 by 148
Rated 5.0 out of 5.0 by Ra_001 房间舒适，服务周到
June 3, 2014
Rated 5.0 out of 5.0 by unimog 电视频道设置不合理
June 2, 2014
Rated 3.0 out of 5.0 by Homeaway room condition
Warm and stuffy regardless how low the air conditioner is set.
June 1, 2014
Rated 5.0 out of 5.0 by Mar7tin 位置优秀，服务不错，物有所值
May 30, 2014
Rated 3.0 out of 5.0 by donghaohongwang Noise and Sticky drain
This was my second time stay at this property. The first time I stayed for one night because of the construction noise out on the street. This time, I made a reservation and I asked to stay on the quiet side of the building upon arrival. The front desk said it was sold out but they will move it for me the next day, so I save all my luggages at the front desk, but they only moved me to another room on the same side... as a result I didn't sleep much at all for two nights.
The first time, I smelt very strong stinky smell from the drain. I thought it might be because of the location of the room I was in. The second time, in the two rooms I stayed at, the same sticky smelt came back, off and on, even with the exhaust fan on all the time. I am not sure what the problem is, but the smell was horrible.
I left a pair of pants at the conceige for my friend to come pick up during the day, when he came and when after he presented all his contact information, the package he received was a bunch of flowers instead. He had to explain further...
Upon arrival, I had one large luggage in a taxi, I do not see anyone who could help me unload the luggage until I called for help.
The quality of the service at the front desk and at the breakfast was the same: their attitudes were indifferent.
The only reason that I am leaving all these comments is that I hope this helps the hotel to improve their service among their staff. I honestly think the staff needs training regardless of how the property has been contructed. I know the city and the people well and I would like to give them sometime to improve before I choose to stay there again.
I recommend that the hotel management learn from Shanghai Holiday Inn West where I choose to stay each time when I am in Shanghai just because of their service and how they treat me.
Hotel management is welcome to contact me via email and I will give them details of my experience and my honest opinion. I look forwrad to the service improvment at this property.
May 6, 2014
Rated 4.0 out of 5.0 by Lieber 总体不错
April 18, 2014
Rated 5.0 out of 5.0 by Chiugor 性价比很高，非常帮
April 16, 2014
Rated 3.0 out of 5.0 too bad
the front 's service is bad。when i ask my bag kept in advance，they ask 么with finger。
April 15, 2014
Rated 5.0 out of 5.0 by f20189543 地理位置好，服务贴心
April 10, 2014
Rated 2.0 out of 5.0 by dingway 员工培训不到位
April 8, 2014
Rated 3.0 out of 5.0 by MTLT Hot room
The temperature oustide was 27 degrees and there was no air conditioning in the room. End up, i have to open the window. But there were construction site opposite the hotel and it was dusty and noisy.
In the end, i asked the hotel for a fan to cool down the room.
Room was dark and the entrance light was not working. When i called up room service. I was told that it was emergency light. Maybe they should consider adding more lights to the room.
Location was good as it was near to Aqua City and there are lots of restaurants at Aqua City.
April 2, 2014
Rated 5.0 out of 5.0 by 巴巴爸爸 不错的酒店
March 31, 2014
Rated 5.0 out of 5.0 by guoguo 整体表现不错，价格略高
March 30, 2014
Rated 4.0 out of 5.0 by 皮皮NG 挺不错的入住，可惜有点小遗憾
March 17, 2014
Rated 5.0 out of 5.0 by millmeng 总体感觉不错
March 17, 2014
Rated 5.0 out of 5.0 overall experience is great better than others
Location is good for public transportation(subway to Tianjin train station), Food is good in the shopping mall - 2 minutes away. Never try hotel's facilities and restaurant.
March 16, 2014
Rated 4.0 out of 5.0 位置不错，酒廊糟糕
January 6, 2014
Rated 5.0 out of 5.0 That is very good experience
comfortable Bed, Good Service. in General, this is a very good experience!
January 1, 2014
Rated 4.0 out of 5.0 by Shaneshi A Fair Holiday Inn
The front deck mixed my reservtion and gave me a smoking room instread of non-smoking. Other than that I had a good sleep.
December 19, 2013
Rated 4.0 out of 5.0 by newedge 总体还不错
December 17, 2013
Rated 5.0 out of 5.0 Excellent Experience
All good. The traffic is very convenient, near the metro, downstairs is the Aqua City Shopping Center.
December 16, 2013
Rated 3.0 out of 5.0 by Adam5167 Room not clean
When I entered the bathroom and got the towel, immediately I saw a long hair hanging on one of the towels which are supposed to be washed and dried. I reported the case to the front desk the next morning.
November 3, 2013
Rated 3.0 out of 5.0 by W1432 酒店位置还可以，在地铁上上面
October 27, 2013
Rated 4.0 out of 5.0 by MelodyM 性价比较高
October 22, 2013
Rated 2.0 out of 5.0 服务一般，没有达到平均标准
October 13, 2013
Rated 4.0 out of 5.0 by ivan1372 性价比较高
October 11, 2013
Rated 3.0 out of 5.0 by laobai 一般
October 3, 2013
Rated 4.0 out of 5.0 by Mar7tin Nice hotel
The room was a little bit small and I found a bug on the carpet and a moth on the wall, but to me that's acceptable, apart from these, the room and the service were quite good, the flat TV was bigger than some Crowne Plaza I've stayed and I loved having plenty choices of pillow. Generally I enjoyed my stay at this Holiday Inn and would recommend it to my friends.
October 1, 2013
Rated 4.0 out of 5.0 by Kouchey Good!
Just a good hotel for relax. Room is clean and service is nice. Thanks.
September 25, 2013
Rated 4.0 out of 5.0 by jessi267 Friendly helpful staff
I have stayed at Holiday Inn Aqua City twice now, both times with a group of middle school students. The staff is friendly and very helpful when arranging rooms and went above and beyond to make sure our experience was a good one. Whenever I had a question or problem, they were happy to take the time needed to help even though they had several much larger groups to take care of also.
The hotel being connected to a mall gave options for my students to do during free time. Also, being right on a subway stop made transportation a breeze.
September 1, 2013