Rated 3.6 out of 5 by 7
Rated 2.0 out of 5.0 uncomfortable aircondiction and checkin service
No aircondiction all night, and very slowly check in until 4 PM. As four star hotel, no excuse for this.
May 23, 2013
Rated 4.0 out of 5.0 by Frequent1 Executive Lounge
Attitude and Service of Executive Lounge Staff is barely acceptable -
more courtesy and service training required.
The food served at Executive Lounge ( Breakfast & Cocktail-hour)
is deplorable and totally unacceptable. When I turned up for breakfast on two consecutive days I was not even greeted at the entrance, neither was I asked if I wanted Coffee or Tea. The omelette was over-cooked and cold, and barely anymore food left at 9am. Everything else in the hotel is 'Tops'.
May 4, 2013
Rated 4.0 out of 5.0 by traveller888 great place to stay for business trip
stayed several days in this hotel. i surely would stay again there. good located in Tianjin. rooms are very good and quite in the night. the bed was great and the room spacy. can recommend this to anyone.
March 3, 2013
Rated 4.0 out of 5.0 by cmiles smoking in public areas, need to put signs visible
it is against the law to smoke in public areas and non smoking rooms. there are some signs but stuck off to side of lobby. when I arrived there were 6 people at check in desk. 4 of them smoking , one in fact light up 3 feet from desk clerk. No one said anything to them . I stood back about 30 feet until the left as did not want my clothes smelling like smoke. the staff needs to be trained on how to say NO, to smoking in a polite manner. and signs need to be put on the desk and on stand as people come in the door. other than that , was a good stay.
was not recognized as a Platnium member and was not given upgrade.
December 17, 2012
Rated 4.0 out of 5.0 by Henter 服务良好..
December 5, 2012
Rated 4.0 out of 5.0 by donghaohongwang overall very good
the only thing that I think unreasonable is that I think the Internet usage should be free, or at least to Gold members.
November 20, 2012
Rated 3.0 out of 5.0 by tieflynk 明明是白金卡，到了这总是说是金卡，早餐不好
October 13, 2012