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Rated 3.1 out of 5 by 18 reviewers.
Rated 2.0 out of 5.0 by Room very hot in winter time Rooms very hot in winter time and they are controlled by a centralized system not by individual room control. So, it is very difficult to get fall sleep under that condition. Had complained with the hotel management about it. Very difficult to find staff able to speak good English. Surprised about this been this an American hotel? Hotel charged in advance 200% the cost of the stay as a deposit. Although this seems to be a regular practice in China by the hotels February 26, 2014
Rated 5.0 out of 5.0 by Excellent service at Executive Lounge People work at Executive Lounge are friendly and proactive. They observe my preference and make arrangement accordingly even before I ask. Never had similar experiences elsewhere during my 20+ years' business travel. December 3, 2013
Rated 3.0 out of 5.0 by Mediocre bed and good service My main complaint about this hotel is that both hottubs were broken and had been for some time. When I asked when they would be fixed I got the reply that maybe tomorrow they would be fixed. I was there 3 weeks and did not see any work being done on them. Also the sauna was broken for the three weeks I was there. November 27, 2013
Rated 4.0 out of 5.0 by Excellent Staff Services First time staying in this Hotel in Binhai Tianjin. Overall the staff service is excellent from the porter to reservation desk and restaurant. Also treat Platinum member with great respect. One hitch is the toilet shower space. It is too small to move around and the walls in the shower room are not particular clean. Toilet accessories are not complete like what you find in all other Holiday Inn hotels, eg. no shaving kits and no cotton buds. However, overall it has been a great stay. September 22, 2013
Rated 4.0 out of 5.0 by 酒店服务和环境都不错 公务出差,长期要在这里住,环境服务都不错吧就是酒店客房隔音效果太差了,有时会听到隔壁房间电话交谈或者是其他的声音,尤其是凌晨夜深人静时 September 21, 2013
Rated 1.0 out of 5.0 by 服务是见过最差的酒店,the service is badly and rudely 这个酒店的前台是我见过最差的酒店,非常粗鲁。我CHECK IN的时候误刷了我3600元人民币,然后让我等了20分钟才处理。 the service is badly and rudely September 15, 2013
Rated 2.0 out of 5.0 by quite disappointed experience This hotel is getting worse during the past two years,with less comfortable room and staff service..considering changing to another hotel nearby. September 3, 2013
Rated 2.0 out of 5.0 by Inadequate air-conditioning The room is hot and inadequate air-conditioning. If so, the bed blanket shall be thin Sometimes, there is mosquito August 9, 2013
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