Rated 3.1 out of 5 by 18
Rated 2.0 out of 5.0 by TT in Tanggu Room very hot in winter time
Rooms very hot in winter time and they are controlled by a centralized system not by individual room control. So, it is very difficult to get fall sleep under that condition. Had complained with the hotel management about it.
Very difficult to find staff able to speak good English. Surprised about this been this an American hotel?
Hotel charged in advance 200% the cost of the stay as a deposit. Although this seems to be a regular practice in China by the hotels
February 26, 2014
Rated 5.0 out of 5.0 by Horng Excellent service at Executive Lounge
People work at Executive Lounge are friendly and proactive. They observe my preference and make arrangement accordingly even before I ask.
Never had similar experiences elsewhere during my 20+ years' business travel.
December 3, 2013
Rated 3.0 out of 5.0 by MMurf Mediocre bed and good service
My main complaint about this hotel is that both hottubs were broken and had been for some time. When I asked when they would be fixed I got the reply that maybe tomorrow they would be fixed. I was there 3 weeks and did not see any work being done on them. Also the sauna was broken for the three weeks I was there.
November 27, 2013
Rated 4.0 out of 5.0 by RLim Excellent Staff Services
First time staying in this Hotel in Binhai Tianjin. Overall the staff service is excellent from the porter to reservation desk and restaurant. Also treat Platinum member with great respect. One hitch is the toilet shower space. It is too small to move around and the walls in the shower room are not particular clean. Toilet accessories are not complete like what you find in all other Holiday Inn hotels, eg. no shaving kits and no cotton buds. However, overall it has been a great stay.
September 22, 2013
Rated 4.0 out of 5.0 by Anitaxie 酒店服务和环境都不错
September 21, 2013
Rated 1.0 out of 5.0 by ajiang1 服务是见过最差的酒店，the service is badly and rudely
the service is badly and rudely
September 15, 2013
Rated 2.0 out of 5.0 by Lucylucy quite disappointed experience
This hotel is getting worse during the past two years,with less comfortable room and staff service..considering changing to another hotel nearby.
September 3, 2013
Rated 2.0 out of 5.0 by Pingsum Inadequate air-conditioning
The room is hot and inadequate air-conditioning.
If so, the bed blanket shall be thin
Sometimes, there is mosquito
August 9, 2013