Rated 3.8 out of 5 by 167
Rated 1.0 out of 5.0 by BlakeSB Great food, clean lobby, but overcharged my credit card!
The hotel management took more money than they were supposed to. The way this hotel works is if you want food at the bar, you can open a food voucher, put for example $100 on it and whatever you don't spend you get returned at the end of the stay. I put $150, the manager said whatever I don't use gets put back on my card. I spent about $50 give or take a few and still, I am billed for the full $150! I need an explanation about this asap. I am a spire member; and This is not acceptable being a loyal IHG member.
The bar staff and food were great. The lobby was clean and fancy. The rooms were a bit outdated and loud AC. Thin walls, can hear the neighbors. I had a good rate on my room. The main issue is this food voucher charge!
July 29, 2015
Rated 5.0 out of 5.0 by EdwInteriano Cambiar cortinas de bano
A pesar que me parecio muy limpio y ordenado, consider que las cortinas del bano Deben ser cambiadas para tener un mejor ambiente de frescura.
July 21, 2015
Rated 4.0 out of 5.0 by access12 Comfortable bed and great service.
wireless internet is not working properly in rooms
July 17, 2015