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Rated 4.1 out of 5 by 249 reviewers.
Rated 5.0 out of 5.0 by Tinley Park We had free coffee in the morning all week. Weekends we had to pay. Small potatoes conplaint, but important to us. November 22, 2014
Rated 5.0 out of 5.0 by Beautiful, clean, and friendly professional service Hotel was very well kept. Very appealing to the eye. Staff was professional, helpful, courteous, and friendly. November 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed - no surprises The thing that's nice about Holiday Inn is you know what you can expect. Room was clean, bed and pillows were comfy. No complaints November 19, 2014
Rated 2.0 out of 5.0 by No Air and Too warm to sleep After a long day at a conference, I was disappointed and upset that my room's air/heat controls did not work. There is no way to set a temp other than hot or cold and low, medium, and high. After setting it on Cool/ high, the room seemed to be at 80 all night. After telling the front desk the next day, the desk clerk said sorry and asked why I did not call maintenance at 11:00pm. Being a single traveler, I said that I was not changing rooms at midnight. I was offered 10% off my room. It was too much aggravation for the price and 10% off. I will think twice before staying there again. Also, no decaf coffee in the lobby in the morning. Why???? November 19, 2014
Rated 3.0 out of 5.0 by Dated, but very friendly staff Convenient location near Interstate exit. Strange layout with parallel hallways. All in all rooms were clean, but a bit dated. Indoor pool area needs some better care. Sauna-Oven barely heating, mold on the edges of the whirlpool and pool water was not too well maintained either. Restaurant menu rather average, but very friendly staff which is true for the entire hotel staff. November 17, 2014
Rated 3.0 out of 5.0 by Decent stay Exterior and lobby were inviting, rooms could be updated in to open layout standards to enhance business traveler experience. November 14, 2014
Rated 1.0 out of 5.0 by Terrible! Customer service was poor. I was given incorrect information three times. I was billed four days In advance. Check in went from 3:00 to 4:00 to after 4:00. I was billed an extra $20 once I was able to check in. Faucet was broken. Was woken up to five men on the ledg walking past my window while I was in bed not fully clothed, they were taking off the old roof so it was very noisy. When I complained I was offered free breakfast. I will never stay there again. Its not worth the price. November 12, 2014
Rated 3.0 out of 5.0 by no hot water and numerous flies days of no hot water in the mornings and numerous flies. thought i killed them all. came back to room and more flies. this went on for days. November 12, 2014
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