Rated 4.0 out of 5 by 111
Rated 2.0 out of 5.0 by gymmom123 disappointed
We had a gymnastics event at the convention center so decided to stay here. When we got there we found that our request for adjoining rooms was not met. We were told the rooms are just down the hall from each other. Then they looked to change and gave us rooms across from each other instead. Not what we wanted but hotel was full so what we took. Upon getting into both of our rooms on the 6th floor they smelled musty. Others on the floor shared that they had same smell. We had to go to Target down the street for air fresheners. Without these we would not have stayed. Luckily we could mask the scent. I will say that the rooms were clean looking and that the bed was actually decent comfort for the night. It was also nice to not have to exit the building for the event we had.
Finally, we went to the in house Banana's restaurant to eat. We were only ones in there. It took over 40 minutes to get our food. Omlets were fine. Bacon tasted like pure grease not bacon at all. Also, we ordered egg beaters and the waitress asked us how we wanted them cooked. She had no idea you could not make egg beaters any way. She also was unaware that there were two low carb options on the menu and told us she would have to look into if what we ordered was a special for the day. We told her it was on the menu and she looked it up to be sure and actually asked us if we would like to add toast to our low carb meals. Interesting. The manager was nice enough to take some off of our meal for the bacon. The manager did apologize for the service we experienced.
We were also told at the front desk that the kids eat free thing did not apply to us though since we had a special rate for the gymnastics meet. Friends stayed down the street for less and got a free breakfast that was good.
February 26, 2014
Rated 5.0 out of 5.0 by KDMI Quiet, comfortable, outstanding
Great rooms. Very clean. Very quiet and relaxing. Outstanding hotel! Superior restaurant offering a wide variety of food with a great breakfast. Stayed over 3-days for conference. Indoor access to conference center a major plus -- especially during winter!
February 12, 2014
Rated 4.0 out of 5.0 Nice Hotel
I enjoyed my stay at this fine hotel. I was annoyed by the snow plow driver at 4 am and his back up beeper along with the scapping of the snow blade on the ground while I was trying to sleep but otherwise everything else was very nice. It wouldn't have been so bad if it had snowed the previous night but it hadn't. Odd time to be cleaning up the parking lot.
February 10, 2014
Rated 5.0 out of 5.0 Hotel Review
Clean, spacious rooms....great service from all the staff we met. Good food and service.
February 5, 2014
Rated 5.0 out of 5.0 by Loire Nice room, comfortable beds, great service and lovely decor.
I stayed here for a business conference and enjoyed the accomodations and service. Would recommend it as a great place to stay.
February 4, 2014
Rated 4.0 out of 5.0 by Mayliza Beyond my expectations!!!!
Stayed here for my birthday and this place was great. Staff was awesome. Place was very clean. Dining we did off site and there is so many restaurants and things to do in close proximity to the hotel. Great experience and would definitely be returning.
January 27, 2014
Rated 4.0 out of 5.0 by JanB66 Very clean room and comfortable bed!
Room was very clean and modern and bed was wonderful! The soft and firm pillows weren't to my liking, and the staff didn't know anything about the "pillow menu" described in the list of amenities in the room guide. Housekeeping bothered us when we had our "do not disturb" sign out. I consider these to be very minor problems. I would definitely return as a guest if in the area. Front desk staff was very friendly!
January 24, 2014
Rated 1.0 out of 5.0 by Queen Frostine Dog feces in our room!
I am giving Holiday Inn Tinley Park a poor rating! Let me tell how disgusted I was to find dog feces in the corner of our room. When I told guest services she offered to take 20 dollars off the room. I walked away. After thinking about this more I went back to the desk and wanted to speak with the manager Tony. The associate said we don't comp a room without seeing it and hskeeping didn't find anything! Tony did comp!
January 14, 2014