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Rated 4.2 out of 5 by 448 reviewers.
Rated 5.0 out of 5.0 by Excellent service and very clean room Very friendly and courteous service... Jennifer was a great employee... Extremely personable and helpful!!! Room was very clean... November 28, 2015
Rated 2.0 out of 5.0 by traveling to be with family on Thanksgiving First of all, the staff at the front desk was great. The room was the good quality that you would expect from a Holiday Inn. Now for the not so good parts. I booked this particular location, though it was 30 mi from my intended destination, because it was advertised as having a sauna. We have a hot tub at home so that's nothing special for us, but we were looking forward to the sauna. When we went looking for it, we were told it had been taken out recently. We were offered a day pass at a nearby gym. Sorry, but getting in the car, in inclement weather, and driving to a gym, hassling with the changing clothes ect. is NOT the same as a relaxing visit to the sauna on property. Next, we were booked for 2 nights, the night before Thanksgiving, and the night of Thanksgiving. Our room was not cleaned after the first night's stay. After traveling to the relatives and getting back to the hotel in the evening, I had to go the front desk and get fresh towels and supplies for a cup of hot tea. The coffee service in the lobby was not set out on Thanksgiving morning or Friday morning, due to "low occupancy" at the hotel. The restaurant had limited hours as well. Another point is that there was not even a continental breakfast provided (which I did know about) but it makes it the price for the room a not very good value compared to other chains (and most other Holiday Inns). My point is, I know it was a holiday week, but the rates were not lowered, so I expect to receive the same service for the same price. November 28, 2015
Rated 4.0 out of 5.0 by there was white power on floor in bathroom Front desk personal was very professional...there was ants around the pool...maintenance staff was excellent...had a friend whose car wouldn't start...the guy went the extra mile,in assisting us... November 27, 2015
Rated 4.0 out of 5.0 by Nice clean room Easy access from hiway, everything we need in a room November 22, 2015
Rated 5.0 out of 5.0 by Stay at HI in Tinnley Park Accomodations were equivalent to other hotels in the area. Don't try to reserve adjoining rooms because they will tell you that they do have any when you arrive. November 18, 2015
Rated 5.0 out of 5.0 by Nice hotel! Nice rooms/nice staff. Beds were were nice and room had everything we would need for a few nights. Didn't visit restaurant. extremely pricey especially after paying 120/night. November 18, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service I liked my stay so much. Best Service, good food, nice breakfast, everything very clean. Stuff is extremely professional and friendly . outstanding price service ratio. highly recomrnded November 15, 2015
Rated 5.0 out of 5.0 by Great Location and great service Easy to check in and out, Great bed and comfort. No issues at all November 13, 2015
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