Rated 4.0 out of 5 by 98
Rated 5.0 out of 5.0 by Angela03171987 Great hotel & great service!
I truly enjoyed my stay at this hotel as the staff was great to work with, the hotel rooms were very nice and well-kept and the food was excellent! I will happily stay again.
August 21, 2013
Rated 5.0 out of 5.0 by BillyA2 Very nice hotel !
Room and staff were nice ! Easy drive to music amphitheater, and event parking was free! Not an easy walk because of the interstate roadway and distance around it.. Great location, will stay there again.
August 20, 2013
Rated 2.0 out of 5.0 by Scottie7041 the bed and pillows were comfortable
The room was not worth what I paid. I have spent less and received more for my money at lesser known hotels. I was not impressed when I walked in the door of my room and even less impressed when I found a bug under the ice bucket. If I thought I could get a refund I would ask, but I am sure this will not reach the eyes of the people who control that decision. I doubt I will ever use your hotel again. Oh one more thing, you need to have better maintenance on your elevators as one of them broke down.
August 19, 2013
Rated 5.0 out of 5.0 by Teri2 Elevator was out of Order
The Hotel and Staff were nice, my only complaint is that one of the two elevators were out of order, and I was on the 5th floor. That meant a long wait for an elevator which was crowded, take the stairs 5 flights, or the service elevator which was also crowed, with guest and cleaning staff. No one apologized for this inconvenience nor was I given a discount or courtesy
August 16, 2013
Rated 5.0 out of 5.0 by WhiteCollar42 Wow great experience
The hotel is nicely located next to the convention center, ease of access to the hotel with plenty of parking. The hotel is very clean, with a great attention to detail in the hotels decor and comfort level. There is a onsite restaruant and bar. Ease of check in with friendly and courteous staff., The rooms are exceptionally clean and great detail is put into the rooms layout , in room safe, well placed shower and other amenities. The bed was beyond comfortable and plenty of space to move around comfortably in the room. Overall I would stay here again.
Thanks for the wonderful experience
August 16, 2013
Rated 4.0 out of 5.0 by 123go was Ok
When I arrived I was greeted as a Platinum Priority club member, and was told I would get an upgraded room, but I didn't see any difference in the room type, but no big deal to me. I arrived late, and when I got to my room, the internet didn't work, I called the fromt desk, and was told I needed to wait until 11 when the next shift came on. I called at 11:15pm and was told a different code to use. I got on but it was late, and I didn't get much work done, because I had to leave at 6:30 am the next morning. My stay was OK but not what I would have expected for a Platinum Member. Also when in the elevator I noticed the last inspection on the elevator was 12-19-11.
August 12, 2013
Rated 5.0 out of 5.0 by Emmie2010 Great place to stay-business or pleasure
I stayed at Tinley Park Holiday Inn Express on business. Our sales meeting was at the attached convention center. The location was convenient, the staff exceptionally friendly and helpful, and the amenities working and in good condition. They on site restaurant was good but there were many other places to eat in the immediate area. The beds were extremely comfortable and had different pillow options included. I only two resolvable complaints. The iron leaked and was promptly replaced. But there was a distinct sour odor around the bathroom. I assumed it to be the result of using a soured/dirty mop on the tile floor. It was always strong right after room cleaning but subsided later in the day. I would highly recommend this hotel.
August 5, 2013
Rated 4.0 out of 5.0 Very relaxing
My wife and I stayed the night after our concert at Midwest amp, I stopped at the hotel early when we got into town (11:00 am). I wanted to make sure our room was reserved since we wouldnt be checking in until after the concert (11:00 pm) When I went to check it out the nice lady at the desk told me our room was all ready. I said "great" and started to walk away and she asked me if I wanted to go ahead and check in and put our bags in the room. We didnt expect that at all, so it was so nice just comming back to our room after being at the concert all day. We will defentlay be comming back and staying again soon. Very nice staff and clean and comfortable room.
August 2, 2013
Rated 5.0 out of 5.0 by Rodhanson1 Beautiful Facility
Great parking for my HUGE RV & trailer. Very easy in & out.
Great friendly, accommodating staff.
Beautiful facility. HIGHLY RECOMMEND!!!!
August 2, 2013
Rated 4.0 out of 5.0 by Bud54 great experience
staff did a great job keeping us happy, there was 1 screw up, thankfully it was with a friend and nothing turned up missing. Staff did everything possible to make us and keep us happy. I would visit again in a heart beat.
July 29, 2013
Rated 3.0 out of 5.0 by bigums Bad Weekend.
Nice Hotel, nice location, Had too much going on. Weddings, (2 or more), hotel security running people out of lobby because they where drinking. Room was not cleaned on my first nights stay. A lot of little things. One elevator was out of service, ect...
July 29, 2013
Rated 4.0 out of 5.0 by Johhhhy Beds are dated but room was clean, staff was average
Location was good device was nice overall the stay was average but beds seemed dated?
July 29, 2013
Rated 5.0 out of 5.0 by roy42 Awesome weekend with the family
Close to I80 and the Village. Grandkids had a fab time at Warped Tour and enjoyed the nearby restaurants and Tinley Park Village. A little pricey but its only once a year...Thank you
July 26, 2013
Rated 3.0 out of 5.0 by mlewolf more front desk help!
Arrived early and was told that I would be called within an hour when room was ready. No call. Went back to hotel at 4:00pm. Check in was a disaster. Waited over half an hour to check in. The hotel knew they were sold out, so why were they not properly staffed? I gave my preferred members card to the front desk for cookies, never received them. I called at 12:00AM and someone did finally bring them up, but almost refused to give them to me because I didn't have card! The bathroom was really dirty. Floor had not been cleaned and there was toothpaste on counter! Other than that the room was good. The hotel was quiet for sleeping , considering there were hundreds of teenage girls there for the One Direction Concert. Good job Security! Also, the only coffee available besides in the room was at restaurant, after waiting in 15 min line :(
July 22, 2013
Rated 4.0 out of 5.0 by wsm1 Spacious room
We had a room with double beds and we were very pleased with the size. The closet was large. The bathroom was large and a nice feature was the door separating the toilet from the rest of the bathroom. I had never seen that before. Lots of room between the beds. We did have one issue with room service but it was taken care of promptly. The only other issue that we had was with the elevators. One of them was out of order but no one shut it off so it would come up to your floor and stay there. So we had to walk down a few times. The staff was very helpful and friendly. I would recommend this hotel. The convention center is attached and is very nice.
July 17, 2013
Rated 5.0 out of 5.0 by ejma Short stay, but excellent experience and service
This hotel still looks and feel new... plus, very friendly staff. I liked it and I would recommend it to everyone!
July 16, 2013
Rated 5.0 out of 5.0 by RollingThunderExhaust392 excellent stay
I've stayed at this Hotel on numerous business trips and would highly recommend it.
July 13, 2013
Rated 4.0 out of 5.0 by Coletta Nice Stay
I found the hotel and conference center very nice. The rooms were nice and beautifully clean. I also used the pool for laps each morning and it was well maintained. Service was a little slow during happy hour in the bar area, but otherwise everything was very nice.
July 9, 2013
Rated 4.0 out of 5.0 by musiclady59 nice and cool rooms and much appreciative. also appreciate the free wifi.
Good convention stay., Got to business and very efficient services.
June 28, 2013
Rated 5.0 out of 5.0 by Isabeau Beautiful room and grounds
Great location, beautiful comfortable room, friendly staff and great restaurant for breakfast.
The grounds were beautifully landscaped and maintained.
June 25, 2013
Rated 1.0 out of 5.0 by TiredBob12 Review procedure for noisy guests
After 5 calls, beginning about 1:00am, to the front desk, complaining of noise in the next room, the security person finally arrived shortly after my last call about 3:00am. We heard the knock, around three, your security person identified himself, the door opened there was a short conversation, the door closed and the noise ended. What took your security person so long? Why did he not show up after my first call at 1:00am?
I've been a priority club member for over 30 years. I have never written a review like this before and I hope I never have to again.
Hopefully, you can get this problem corrected and your new slogan STAY IMPRESSED will not need modification
May 31, 2013
Rated 1.0 out of 5.0 by BuckeyeBoy Long-Time Customer Appreciation
I have stayed at this facility for over three years now. Average room nights of 75+ and growing. Staff just does not understand how to show appreciation for long-term faithful customers. This week will be my last week at this facility. They care more about the convention activities than hotel guest and there should be some kind of balance to run the property properly to ensure that you do not alienate your faithful customer base. My last three visits have all been troublesome and received apologies for the inconveniences but they were definitely not heartfelt. Wanted someone to know as a courtesy. Thank you.
May 21, 2013
Rated 1.0 out of 5.0 by UnHappyCustomerAgain Status doesn't Matter.
I am Platinum Ambassador and i was not even recognized. When i ask them for room upgrade they said we don't do anything other than just give you popcorn and water. For me that is not worth it. Room upgrade is more important to me than popcorn and water. I didn't find staff help at all. When talked to them with issue it made me feel that they don't want to help me out with anything.
May 19, 2013
Rated 5.0 out of 5.0 by Tine25 One night stay
I had a wedding to attend so only stayed here one night. The room was a good size, clean, comfortable, relaxing and beds were comfy. The front desk staff was friendly and welcoming. I had an easy check-in and check-out. I would definitely stay here again if in the area. Thank you Holiday Inn!
May 7, 2013
Rated 2.0 out of 5.0 by AnotherDisgruntledGuest Not worth it
Poor exercise room in same disrepair as year before and as matter of fact same treadmill was out of order...had it been ever fixed? High-speed internet kept booting forcing me to encounter delays of 10 minutes or more while system rebooted only to get online for about two minutes at time before being booted off again. Room service advertised 10 wings but I only received six.
What was staff's answer to all this? First response about internet was "you are the first to complain about this. Response about exercise was "oh let us give you a pass to LA Fitness" instead of getting problem fixed.
I will not stay here again no matter how convenient it is to Convention Center. Across the highway is much better value with more restaurants and shopping.
I travel for a living and am used to things happening but I am never used to the degree that these things happened here.
May 2, 2013
Rated 5.0 out of 5.0 by VeeVee Very Comfortable Rooms - Great Food
Although my stay was short, the rooms were very comfortable. The bed linen was clean and the pillows were very soft and cradled my sore neck. The food was awesome and I wanted to let the chef know that he/she was doing a wonderful job. I had the breakfast buffet and everything on the buffet was delicious. The presentation of the buffet was cute. There was traditional breakfast food and comfort breakfast food. The biscuits and gravy was GREAT!
This hotel was very convenient for my friends and myself when we partake in the beer and vine festival. We like to keep the street safe when we partake in this annual festival.
April 23, 2013
Rated 5.0 out of 5.0 by BillQ009 Tinley Park Holiday Inn
Stayed here several times and ALWAYS during the Wine fest. Always an Excellent stay
April 19, 2013
Rated 5.0 out of 5.0 by pkg1234 Great place
The hotel had the best staff. Rooms are very clean and affordable.
April 15, 2013
Rated 5.0 out of 5.0 by Srmmom Great Staff
Everyone was so courteous and friendly! Got an upgrade to to a Jacuzzi suite--it was amazing!
April 14, 2013
Rated 4.0 out of 5.0 by USAKIWI Comfortable
Very comfortable hotel & I stay here a lot when visiting Chicago for business. Staff treat you well & rooms are clean, beds comfy etc. Location ideal for what I need in south Chicago.
March 31, 2013