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Rated 4.0 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by overall great experience Sakthi from front desk was extremely helpful in his recommendations of the rooms, places to eat. He knew I had my in-laws with me and they are old so he gave us a room on the ground floor with easy access to the car. Sakthi was also very helpful in helping us settle in and remembered us when we return from a day of sightseeing. Another great point about staying in Holiday Inn is your beds and pillows! They are sooo comfortable, fluffy, and high. It made it almost impossible for us to get out of bed! You must let me know where you get them so I can replace mine. Overall we had a great stay at Holiday Inn. We will definitely return to the same hotel and highly recommend friends and relatives. November 15, 2014
Rated 5.0 out of 5.0 by Wonderful and unexpected experience We were booked to stay in a different hotel but at the last minute they switched us to the Holiday Inn. We were perplexed but had no choice. We are SOO glad that we had to use this Holiday Inn!! The staff were beyond accommodating. The manager even walked a very long way with me outside in the cold just to point out how I could get to the Conference Center the back way. The beds were like sleeping in a cloud - and we are so picky about our beds, we always bring two big foam mattress pads with us wherever we go. We didn't even need to use them. We WILL be back!! November 11, 2014
Rated 4.0 out of 5.0 by Adequate stay Good location for Congress Centre and easy on/off for 401. Hotel ventilation leaves much to be desired but beds comfortable November 10, 2014
Rated 4.0 out of 5.0 by hotel Good Hotel near airport, clean room long walk to rooms from desk November 7, 2014
Rated 3.0 out of 5.0 by Review Overall it was a good experience. A bit of confusion dealing with the front desk. There was very abrupt interruptions to my conversation with the front desk, and other staff members yelling and complaining when we first arrived. The service in the restaurant the first morning was good, but the second day it seemed they were quite busy and very disorganized. They forgot a lot of items we had ordered and had left dirty dishes on the table from the previous group that was sitting there before us. The water heat was poor in the morning but was fine in the afternoon. November 4, 2014
Rated 4.0 out of 5.0 by Comfortable stay Stayed the night on recent leisure trip to Toronto. As I am out most of the time I am merely looking for a comfortable bed, cleanliness, and quiet when I am there. This Holiday Inn met all these criteria. November 3, 2014
Rated 5.0 out of 5.0 by All round positive experience From the assistance with our luggage to the ease of check-out to everything in-between, the experience was positive and we will continue to visit this location when in the area. November 2, 2014
Rated 5.0 out of 5.0 by Clean hotel, great restaurant. Overall we enjoyed our stay. The mattress was a bit firmer than we are used to. The only drawback was that we could hear the planes coming in to the airport which made it difficult to turn in early. We would highly recommend the restaurant if you stay here. Great food and a reasonable price. November 1, 2014
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