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Rated 4.0 out of 5 by 154 reviewers.
Rated 5.0 out of 5.0 by Odour in room and pool There was a slight musty odour in our room 211. Nothing to complain about but it was there. Also, more seating area in the pool would have been nice as we were a larger group. October 21, 2014
Rated 5.0 out of 5.0 by Excellent service Staff were extremely helpful with all our questions, especially Mr. Sakti at the front desk. The pool was very relaxing as we could see the sky through the glass ceiling. Finally, both the bed and pillows were so comfortable I did not want to leave. October 20, 2014
Rated 1.0 out of 5.0 by Terrible service and building layout The front desk staff were rude and offered poor customer service. The hallways smell like cigarettes and the elevator is located very far from the front desk down a long hallway and around a corner very awkward. The thermostats in the rooms don't work properly and are very loud! I have had the misfortune of staying at this hotel three times to many!! I will not stay there ever again! The restaurant Perkins has very poor service and is understaffed in the evenings. Do not eat dinner here you will be waiting for hours! Be prepared server will demand a tip when you leave after giving extremely poor service. October 20, 2014
Rated 5.0 out of 5.0 by great beds and service comfortable bed and room. i work at holiday inn express in moncton n.b. and i was looking forward to stay at a another site,and it was a great one. thank you linda October 17, 2014
Rated 5.0 out of 5.0 by great hotel carpets slightly stained and could be replaced if cleaning didn't work October 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed with parking and shuttle to airport. It was a short stay at the hotel as we had an early flight. The bed was very comfortable. The shower worked very well, and the staff were friendly. I would stay there again. October 15, 2014
Rated 5.0 out of 5.0 by Awesome staff and nice roms We stayed at the Holiday in for one night, as we do often when we visit Toronto, we love the consistently of the service and the cleanliness of the hotel. The beds are so comfortable, and the rooms are spacious. The staff are always very friendly and courteous. This is our go to hotel when we want to get away for a night or a weekend. Perkins is attached to the hotel so we do not have to leave the building once we arrive, the food and service is always wonderful we have never been disappointed. October 15, 2014
Rated 5.0 out of 5.0 by Good service Upon my arrival I was greeted with a smile, The front deck employee was very courteous and helpful to check me in. The service I got from the staff was excellent for the entire length of my stay October 14, 2014
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