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Rated 4.0 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 Great stay. Front desk staff was very helpful. Room was clean and comfortable. Reasonable price. Great location. Close to food, attractions, and transportation. Would stay again. October 28, 2014
Rated 5.0 out of 5.0 Very Good Very good location. Room was clean, comfortable and staff were extremely accommodating and attentive to my every need. Would definitely recommend this hotel. Great value! Would choose this hotel next time I visit Toronto. October 27, 2014
Rated 4.0 out of 5.0 by Good and Bad This hotel is well situated, easy access to the subway system and a short walk to the universities. Whilst there I stayed in a junior suite and as so often is with these type of rooms it seems like a spare space in which to stick a couple of chairs. For example if one sat in the armchair there was no possibility of seeing the television. My other complaint about this hotel is the bar facility , Called the 'Fox and Fiddle', which I have learnt is a separate franchise to the hotel. Whilst the service was good the food was appalling and the wine list excruciating. The staff in the hotel were great, helpful and couldn't have been nicer it's certainly worth staying here October 27, 2014
Rated 5.0 out of 5.0 by conference stop was attending a conference at U of T … HI is close to the univ + restaurants, cafes, and museums… enjoyed the visit… found the bed and room in general very comfortable and spacious… would return to HI in future visits to Toronto October 23, 2014
Rated 5.0 out of 5.0 by Visit to University of Toronto Conveniently located to the university of Toronto when I was visiting my daughter. Hotel is clean and looks like renovated recently. However my room had a smell on first entry and the carpet in the corridor was badly stained. Still is nice hotel with friendly staff. Would definitely go back October 23, 2014
Rated 4.0 out of 5.0 Fix the computer Upgrade the lobby computers. They are useless. I complained to staff. They told me they had new owners of the hotel. That was all they could do. Used the staff computer. October 20, 2014
Rated 2.0 out of 5.0 by Old Hotel with Typical Problems I knew the hotel was old, so I wasn't too surprised by the aged look of my room. Carpet had stains on it, the carpet was frayed at the entrance to the bathroom, bed was very uncomfortable due to a slope to one side, and shower curtain had signs of mold. I tried to get the shower curtain changed twice but I guess the front desk didn't understand what I was trying to say, although I tried to explain thoroughly and politely. Bathroom wasn't very clean when I first arrived, but the front desk took care of it the next day. I would have preferred something done right away, or given another option at the time, but I did check in after 9 pm so I didn't want to make a fuss. Staff was mostly very friendly, even though some of my concerns weren't properly fixed. With the exception of one staff, it seemed like everyone was just going through the motions, saying the right things, and not really meaning it. October 19, 2014
Rated 4.0 out of 5.0 by Good experience, great location near UT We stayed here while visiting our daughter at UT. It was very convenient. The hotel itself was clean and comfortable, and much more affordable than hotels near midtown. The parking was great: easy come and go from the garage the whole weekend for $22. October 18, 2014
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