Rated 5.0 out of 5.0 by DLBM Good
Warm, clean, quiet and comfortable ad exceptionally helpful staff
May 9, 2013
Rated 3.0 out of 5.0 by A232 Guest welcome less than satisfactory
We were first assigned a room on the 6th floor and were assured no better rooms available. After looking at the room, it was tired and not up to the standards of the 14th floor room we had been assigned a few weeks earlier.
When we pointed this out to reception, suddenly a room on the 14th floor was available.
While we love the location, and find HI great value for this location, some of the floors need a refresh and your staff should have responded better to our original request.
May 6, 2013
Rated 4.0 out of 5.0 by chris006 Enjoyed our stay
Great location, room was comfortable, fast check in, room ready when we arrived
May 3, 2013
Rated 3.0 out of 5.0 by TabithaMorning Convenient and adequate
For a place to stay whilst on business that kept me busy during the day, this hotel was convenient, centrally-located and comfortable. I guess you might wish for more: a fridge or mini-bar in the room, or a little more lounge space that wasn't dominated by karaoke in the evenings. That said, the staff were helpful and I appreciated the recycling bin in my room, and the laundry was a godsend for someone on the move!
April 22, 2013
Rated 2.0 out of 5.0 by fishfarm Power shutdown during our stay
Unfortunately the beginning of our stay was the scheduled 12 hr power and water shutdown. Although I understand regular maintenance is required more effort to contact me previous to my stay should have made. No message was left to inform me that I was arriving the night of the shutdown.
Also no reduction on room rate was offered for the night of no power and no water (i.e no flushing!!). Very disappointing.
Otherwise the hotel and room were clean and the staff friendly.
April 14, 2013
Rated 4.0 out of 5.0 by iivi Comfortable bed and great service.
Comfortable bed and great service. Gomfortable bathroom. Mybe room need one spetcial table for laguages.
April 13, 2013
Rated 5.0 out of 5.0 by Jones49 Could not have been better!!
My husband was scheduled for surgery in Toronto, and as we are from out of town, we had the need to book a hotel for one night. Friends recommended this Holiday Inn and I am so glad that they did! The staff there could not have been more helpful! I called from the hospital to see if it was possible to get a room in a quiet part of the hotel. In speaking with the front desk, they informed me that we had been upgraded to a King room on one of the upper floors which was absolutely fantastic!
This hotel is located in a great area, right across the street from the ROM! We plan on taking our grandchildren to Toronto this summer, and this will definitely be the hotel we stay at!
April 10, 2013
Rated 5.0 out of 5.0 Comfortable and welcoming
Good price, nice staff, and a great little pub downstairs. Perfect place for a quick conference visit at the U of T. Highly recommended for those who like simple and comfortable accommodations in a quiet room that is easy to work in.
Only problem is there was no desk chair.
April 10, 2013