Rated 4.0 out of 5 by 94
Rated 5.0 out of 5.0 by BorisCat Excellent Comfortable Stay
Excellent service, comfortable beds, very well appointed, clean, great location close to nice restaurants. Good value. Will definitey stay here again.
November 9, 2013
Rated 4.0 out of 5.0 by pepper1 Great location
We have stayed at this property on multiple occasions and have always been treated well. The staff is very sensitive to our needs and the location is close to where we want to be. The hotel is undergoing some minor renovations and should be a better place to stay once these are finished. The gym is small and could use some updating but does serve it's purpose.
We will be back.
November 6, 2013
Rated 3.0 out of 5.0 by sunny8 Good location on Bloor across from the university of Toronto
The location was good as the workshop I attended was just a short walk away at the University. However, the most annoying part was the loud music I heard every night. I assumed it came from the bar/restaurant attached to the hotel. The entertainment would begin every night and last until about midnight or one in the morning. I heard it pretty well and I was on the 9th floor. I'd hate to think what the people on lower floors heard. Kind of annoying when you are trying to rest up for the next early morning.
October 30, 2013
Rated 5.0 out of 5.0 by laklar Clean room and very friendly staff
Great location for what I was in Toronto for. I REALLY liked the location. Easy walking distance to University of Toronto. Room was on the 14th floor. The decor was a little tired but my room was clean and everyone I encountered that worked there was very nice and helpful. Parking garage was convienient although more expensive than I thought it should be :) I had a queen bed and no fridge, so it might have been worth it to get a king just to have the fridge. I did not eat in the hotel pub so I can't comment on that. Overall it was a nice stay and no complaints!
October 30, 2013
Rated 2.0 out of 5.0 by jpkochan hotel overall
This hotel is far too expensive for the mediocre quality it provides.
The rooms were hot, especially in the upper floors. The air conditioning was turned off (prematurely) to all the rooms while the hallways remained air conditioned! The engineer and manager were unwilling to turn it back on. This made for 2 long and uncomfortable nights.
There were no in-room amenities. No bar. The refrigerator was empty.
Ice machines were present on only 5 of 12 floors, and a vending machine was available on only one floor.
With the exception of the hotel's excellent location and cheerful front desk staff, everything else about the facility was remarkably average to below average.
October 23, 2013
Rated 3.0 out of 5.0 by Nitpicker57 Some improvements needed
Great location that is close to Toronto City airport and all the important places of tourist interest.
An enthusiastic young lady at the front desk (they need more of these) gave us a nice and quiet room on the 12th Floor. However, some of the elderly front desk personnel do not have a pleasing disposition. It seems they don't like the job.
The restaurant attached to the hotel, to say the least, is not up to the mark. Would not want to visit it again! Chairs are soiled and shabby. Crockery and silverware could be cleaner. Service is good and friendly though.
October 23, 2013
Rated 2.0 out of 5.0 by Ang1977 In need of updating.
Arrived for 2 days in Toronto city centre ended up changing hotels!
Staff not welcoming or helpful, simple requests seemed to be too much trouble.
On arrival shown to allocated room which was extremely outdated, upon our request moved to a different room which was slightly better. Decor in both rooms outdated, rooms generally clean but very tired.
Disappointed as we have stayed with holiday inn many times before & see the chain as a reliable stay, very disappointed. As a frequent traveller will think twice on future trips.
October 15, 2013
Rated 5.0 out of 5.0 by robert5555 Enjoyable stay in a quiet comfortable room
I booked this property at the last moment and was very pleased with the fast checkin and my request for a quiet room and a fridge was accomodated due to my medical condition. I found this property was consistent with other Holiday Inn's and Holiday Inn Expresses I have stayed at. The room was a good size with very comfortable bed, nice tv a good sized desk and large bathroom which appears to have been renovated with a large comfortable tub/shower. I had a very restful sleep. I made use of the internet in the lobby as I did not have a laptop. this hotel is situated near a subway(metro) and close to many restaurants, grocery stores pharmacies etc. It is near the University of Toronto and in a central area just a few minutes to downtown by subway and it's in a nice safe area.
I highly recommend this hotel and would not hesitate to stay here again
October 6, 2013
Rated 5.0 out of 5.0 by Canuck33 Great small hotel
This Holiday Inn, with pleasant, efficient staff and clean rooms, is in a great location and at a good price.
October 4, 2013
Rated 4.0 out of 5.0 by wakami58 Quiet
I had requested a quiet room when prebooking my stay. I was very pleased with the room that we were assigned. Toronto can be a noisy city, but we both had good sleeps.
September 30, 2013
Rated 4.0 out of 5.0 by Yg041 Good location
The hotel is located near subway stations and shopping center, and very convenient to go anywhere. Staffs are friendly and efficient. The room was clean but a bit shabby. Internet access (wireless) was a bit poor, though it could have been better if I had chosen a paid option. Overall, I stayed there for 5 days and didn't have any trouble. I enjoyed my stay. Thanks.
September 28, 2013
Rated 4.0 out of 5.0 by Kuna Comfortable stay.
I'm not fond of staying in hotels or motels; however, this overnight stay was comfortable and relaxing.
Room was clean and the staff was very friendly and helpful.
Would recommend to friends and relatives.
September 24, 2013
Rated 3.0 out of 5.0 Good stay, with a few exceptions
Overall, it was a good stay. The staff was friendly. The room was clean. The shower wasn't great. It needed fixing. The faucet was very hard to work and needed replacing. The hair dryer died on me while using it. I mentioned it when checking out - all they did was thank me for mentioning it and made a note of it and didn't give me any compensation. I expect everything to be in working order in my room. I also wanted to order room service but the kitchen closed at 10pm which was disappointing. It would've been nice if they had stayed open a little later. Especially being the first weekend of TIFF.
I will recommend this hotel because of the price and the location, however. I was able to get a good rate through their website and toll free number - the rate included parking which was great.
September 13, 2013
Rated 4.0 out of 5.0 by EvaX GREAT location for Toronto
Recently stayed at the Toronto Bloor-Yorkville. Location is great. Super short walking distance to three major museums - Royal Ontario Museum, Bata Shoe Museum, and Gardiner (Ceramic) Museum. Easy access to two subway lines. Grocery store across the street. Loads of shopping a couple of blocks away (though I didn't do that#. Walked to many more attractions including all the way to the waterfront #45 min).
As Platinum Elite member, I received two choices of freebies, such as points, discounted parking, upgraded Wi-Fi.
The room itself was comfortable though there is a slight musty smell when you first walk in. Otherwise, room is good sized and beddings were good. I did not try the hotel food; Toronto has plenty of good food choices.
September 10, 2013
Rated 4.0 out of 5.0 by dontdonicknames Review
My only complaint is one I have with most hotels these days: Not everyone likes to sleep under a down duvet. I find it much too hot and end up cranking up the air conditioning which is not good for the environment nor for the hotel's energy bills. How hard would it be to provide a blanket, left on a shelf in the closet?
September 8, 2013
Rated 5.0 out of 5.0 by Harv2013 Visting sister in Toronto
The hotel was cute. The staff was very nice. The location was perfect. Parking was reasonable and very convenient.
Issues: The elevator broke one day, so it took forever to leave the 12th floor.
Improvements: I asked for bottled water at the front desk, and they did not have any unlike many other hotels in this chain.
Overall though, I was happy and plan to stay there again in the future.
Oh, the perks for being a platinum member here are great so this alone is a reason to stay here again.
September 5, 2013
Rated 5.0 out of 5.0 by willow088 great location
great location, attentive staff always clean . never a problem.
September 3, 2013
Rated 3.0 out of 5.0 by jpnova Nice place, but poor breakfast
All in all my stay was pleasant. However, some remarks:
The breakfast war very poor: Just different versions of scrambled eggs (with french fries!). I would expect some healthy food alternatives like cereals with milk or some slices of bread with cheese or jam, optional a portion of fruits, etc.
I don't like air conditioners and prefer get fresh air by opening the window. Unfortunately this was not possible except for 10 centimeters.
There was no fridge / minibar on the room.
September 3, 2013
Rated 4.0 out of 5.0 by Gordon999 Summer vacation
We were disappointed that the hotel did not have rooms with two queen sized beds - only doubles - so it was tight for a family of four. Speaking of four, I was quite disappointed that the maid only provided three sets of towels and faceclothes each day that we requested service, even though we left a tip. I had to call for an extra set every night, but they were brought promptly to our room. They also provided tooth brushes and tooth paste when we asked for it when we first arrived. Overall, we enjoyed our stay and will go back again the next time we visit Toronto. Oh, it is very close to all subway lines and to the Yorkville shopping area. The nearby Bata Shoe Museum was amazing, as was the Royal Ontario Musem just a short walk away.
September 2, 2013
Rated 5.0 out of 5.0 by Kubusz consistently excellent service
why do I keep coming back year after year? It's the Staff. Always pleasant and helpful. Housekeeper lent me an adapter, another retrieved and held a mislaid adapter for pickup.
September 2, 2013
Rated 2.0 out of 5.0 by Selenio Worse than the other Holiday Inn Downtown in Toronto
I have stayed at this Holiday Inn and also at the other one at Carlton. Unfortunately there is a world of difference between the two. I would stay at HI at Carlton (Downtown Centre) again but this Bloor Street one is actually significantly inferior.
(a) Air conditioning was very noise in the room; and is so loud that I had to have it off all the time while it was very hot.
(b) There is flat panel digital TV in the room. However, analog channels (lower channel numbers) are not watchable - have lines and noisy as one expects. Only a few clean higher channels. Many channels listed in the TV guide card in the room were missing
(c) Tinny small wardrobe - cannot hang my clothes.
(d) Very noise bar-restaurant over the weekend
(e) Worn out chair at the study desk
(d) Only pretends to be eco-green friendly. Asks you to reuse towels to help the environment but then tries to sell you bottled water ($3.50) by placing it in the middle of the desk!
(e) The basin (sink) overflow hole does not work and the water overflows onto the ground.
My advice: Stay in the other Holiday Inn on Carlton - much better
August 31, 2013
Rated 4.0 out of 5.0 by Mummyg Great holiday stay
Great location,great base to get a round the city room clean and tidy
August 30, 2013
Rated 4.0 out of 5.0 by BtfdMom Great location
Overall the hotel was good. I found the room to be an adequate size for one person. The bed was comfortable. Carpet was in need of a clean, it made my socks black. Some of the lesser noticeable items in the room have been overlooked when it comes to cleaning such as the telephone and the hairdryer. The dirt on them had accumulated over time.
I am not sure how the overall score is 4 stars when I gave it average across the board.
August 27, 2013
Rated 5.0 out of 5.0 by Mushi Great location and realxing stay!!
I had great relaxing stay - the rooms are very well sound isolated and offered calm time to relax. The beds are very comfortable and I liked very much that there is a firm pillow which was very cozy. All the personnel was very nice and ready to help. I liked specially that the hotel offers its flat rate limo transport to the Pearson airport so that I did not have troubles to look for a taxi, which depending on the road situation could cost more . Overall great value for the money I paid!
August 27, 2013
Rated 4.0 out of 5.0 by Kent4654NW94PL Comfortable room and good service.
Over all pretty good...property is a litte old but good maintenace !
The front reception has been good behavior, so kind and helpful.
August 13, 2013
Rated 4.0 out of 5.0 by Jerri603 Very friendly and helpful staff.
Good location close to the ROM. We chose the ROM package that allowed for late checkout, parking and included two adult tickets. We were able to purchase the children's tickets at a reduced rate. Good value!
August 12, 2013
Rated 4.0 out of 5.0 GREAT STAFF
All the staff, including front desk, cleaning and maintenance, were helpful, courteous and pleasant. Everyone accommodated our needs and requests for information. Bravo to Holiday Inn for engaging staff who truly focus on the needs of hotel guests!!!
August 11, 2013
Rated 5.0 out of 5.0 by Shannalee29 Great Hotel!
I had laser surgery at the Bochner Eye Institute on August 2nd, 2013. Bochner told me that Holiday Inn gave a 13% discount since I was having my laser surgery done. What a great deal. The hotel was literally 2 blocks away which made it great. The personnel at the hotel were very nice. The rooms were beautiful. We were on the 12th floor so we had a beautiful view of the city. The room was beautiful, clean and spacious, the bed comfortable, the TV had more channels than most hotels, free wifi, the bathroom was beautiful. All around great hotel. They have a restaurant called The Fox and the Fiddle and because it was raining we had dinner there. My boyfriend had a burger and fries. I had the chicken and cheese quesadilla. It was good then we had an awesome chocolate mouse and cake dessert. Our next trip to the area we will stay at the Holiday Inn.
August 11, 2013
Rated 5.0 out of 5.0 by four2r Super stay
Excellent place to stay. Professional helpful staff great value for money
August 6, 2013
Rated 2.0 out of 5.0 by Rob1980 Poor Customer Service
Would not recommend if you were looking for a hotel that had great customer service.....Expierenced some issues with leaving stuff behind, and when calling the front desk personnel were rude and nasty.
July 29, 2013